Note fondée sur 13 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,7 Propreté de la chambre
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Déception
Publié le 21 août 2022 sur HomeAwayLa maison en elle même est sympathique mais assez loin de tout
Après nous avons personnellement apprécié le côté campagne et calme
J'ai payé un supplément Clim et celle de la salle à manger qui n’était pas précisé sur l’annonce en français !
L’équipement en vaisselle est plus que limité pour une maison censée accueillir 8 personnes…aucun saladier par exemple, pas de bol etc
La table de jardin est toute petite et que pour 4 personnes…un peu compliqué quand on est 6…l’extérieur n’est pas très grand également notamment autour de la piscine
Le ménage était plus qu aléatoire partout dans la maison : miettes de pain dans les rainures de la table en verre..grain de raisin sur le plan de travail ..wc plein de tartre...bac de douche qui ne s'écoule pas car bonde pas vidée et pleine de cheveux...
Nous avons eu la désagréable surprise de nous réveiller avec des piqûres de puces de lit (les démangeaisons ont gâché les vacances de 4 des 6 personnes que nous étions) qui, eux, ne sont même pas équipés d aleze ce qui niveau hygiène me semble plutôt moyen
Bien déçue et agacée car le prix payé au final n’est vraiment pas à la hauteur de la prestation proposée
Je tiens à préciser que j’ai écrit a l’agence gérante pendant le séjour qui a été réactive et m’a répondu que s’il fallait acheter de la vaisselle elle pouvait envoyer quelqu’un …que s’il fallait faire venir une entreprise de désinsectisation elle le ferait aussi etc mais je n’ai pas donné suite car nous n’étions sur place qu’une semaine et je ne vois pas comment le problème aurait pu être résolu si rapidement
Si je fais remonter tout cela c’est surtout pour les futurs vacanciers pour qu’ils n’aient pas les mêmes mauvaises surprises que nous
Commentaires de Gestion de l’hôtel
19 oct. 2022 par VrboOwner, Gestion de l’hôtel
Thank you for your feedback, we appreciate the positive comments regarding the property this certainly is a stunning property in a quiet relaxed location.
We have already spoken to the property owner regarding the need to replace some of the kitchen equipment which has been broken/lost over the last season and will be installing these in the property before the next bookings arrival.
We take the sanitation of the property very seriously and the property is regularly checked by a specialist company for pests. While based on the photo of the bites you sent it looked like it was most likely caused by mosquitos, we wanted to be 100% sure so we arranged for a specialist company to come and check the property, however, as you understandably did not want any disruption to your stay you requested for us to wait until after your departure to have the property checked.
Following your departure, the company performed a full inspection of the property and confirmed that there are no bugs in the furniture of the property (A copy of this certification was sent to you by email). We also showed them the photos you sent and they advised us these bites look like they are from a common type of small mosquito known locally as ‘noseeums’. Based on their recommendations we organised for insect flyscreens to be installed on all windows in the property so guests can enjoy the local breeze without fear of being bitten.
We sincerely apologise for the inconvenience this caused, unfortunately, due to the unusual weather this year I understand this has been a problem in most areas of Cyprus.
We hope that you will choose to stay with us again and are sure you will be pleased with the additional furnishings and benefits of the new fly screen installation.
par un voyageur
Wonderful gem of a house
Publié le 11 août 2024 sur HomeAwayWe absolutely loved staying here. It was a little windy so the pool was sometimes cold but we loved it.
par un voyageur
Udany pobyt w dobrej cenie
Publié le 12 avr. 2023 sur HomeAwayPrzestronna willa w małej miejscowości 10 km od lotniska w Larnace. Okolica bardzo spokojna, blisko łąk i pól, samochód jest koniecznością. Miejsca jest wystarczjąco dla 8 dorosłych osób. Dom nie jest nowy i czasy świetności ma już za sobą, jednak jest czysty i dobrze wyposażony. Basen nieduży, ale czysty i zadbany. Bardzo dobra komunikacja z obsługą, czuliśmy się dobrze zaopiekowani - doświadczyliśmy niemiłej sytuacji w związku z awarią pompy wody, jednak szybko i sprawnie zostałą ona usunięta. Wszystkie te drobne niedogodności rekompensuje naprawdę dobra cena, więc z czystym sercem polecamy tym którzy są gotowi na małe kompromisy.
par un voyageur
Nice place, poo management
Publié le 20 août 2022 sur HomeAwayWe arrived at the property, unfortunately for us there was a stray pit bill inside the property. The dog was drinking out the pool, constantly jumping over the gate to remain on the property front door, harassing us. We have two young children so this was quite alarming and worrying for us constantly.
Now we know stray dogs are a problem, we contacted the property management company constantly on our stay, to be told ‘what can we do’ and for us to capture the dog ourselves. These calls were constant (us chasing the company) for something to be done, nothing was done.
There was a mention of them building a more secure gate, this did not happen as they said it would cost too much, but yet the pit bull being around our children didn’t seem a problem to them at all. The property was nice, we did get some compensation, however this was 3 weeks of us chasing and a very painful process. It was supposed to be a relaxing holiday, but ended up being quite stressful, mainly because we were in constant contact the the property management company that did not seem to care about the safety of our children. We won’t be staying again.
Commentaires de Gestion de l’hôtel
6 sept. 2022 par VrboOwner, Gestion de l’hôtel
We thank you for your feedback.
We are sorry about the issues you faced during your stay.
As the management agent for the property owner, we did everything within our power to help resolve this unfortunate issue.
We were in constant communication with the local dog warden who attended the property frequently to try and catch the dog and placed traps, the municipality and even contacted the local mayor and persuaded him to personally visit the property to see the issue.
During this time, we tried to keep you constantly informed of the progress, arranged for additional cleaning and disinfection of the area around the property and provided compensation for the inconvenience.
We wished that we could do more, but this was a situation outside of our control and needed to be resolved by the authorities. Fortunately, this was resolved, and the dog was captured.
We would welcome you to come back and stay at the property and fully enjoy this exceptional villa.
par un voyageur de Skanderborg
Flot stor villa
Publié le 19 juill. 2022 sur HomeAwayLangt ude på landet, fin stor villa, ren og pæn. Udlejer er utrolig hurtig til at svare på henvendelser, store som små. Det var virkelig rart. Helt ro og fred hele dagen. Nætterne var ofte fulde af hundegøen og katte-slåskampe. Skøn udsigt, fin pool, lidt trangt med pladsen omkring poolen og loungemøbler meget beskidte. Der boede en hund i møblerne udenfor, i øvrigt den skønneste hund som vi forelskede os totalt i. Den påstod at den boede dér og forlod ikke matriklen den uge vi var der.
par un voyageur
Alethriko villa
Publié le 9 mai 2022 sur HomeAwayA great villa in a lovely quiet neighbourhood.
par un voyageur
Adequate
Publié le 21 oct. 2021 sur HomeAwayThe Villa was clean and spacious. Adequately supplied for 8 people.
One of the bedrooms is downstairs with 2 single beds.
It would have been useful to have a summary instruction booklet, especially for TV channels. We only found Arab stations on the satellite, UK or Cypriot stations were unavailable!
For us the outside space lets the Villa down. Only 2 sun loungers! The Villa is for 8 people! Although, there isn’t anywhere outside around the pool to place more loungers.
The pool is very close to the patio doors with only a small surround for walking around.
The seating area is to the rear and not convenient or user friendly.
We stayed for 12 nights and there wasn’t clean sheets or towels supplied to allow for changing. The Villa manager responded quickly to our request and fresh sheets sent over the next day.
An issue that arose was the electric tripping. This happened when I plugged in my hairdryer and when we turned on the cooker hob.
The direction instructions for Villa were good and accurate. We arrived late so having the outside light on would have been useful.
par un voyageur
Amazing Place, Amazing Neighbors, and Amazing overall
Publié le 16 août 2021 sur HomeAwayWe stayed at the rental for a little over 2 weeks (July 28th to August 12 - 2021). It was 4 adults, 2 teenagers, a 5 year old and an 8 month old. The home was well put together and great interior design. The kitchen was well equipped with what we needed and the linens were clean on arrival which we were so thankful for because we landed at 1am. We had a bit of an issue with the water boiler breaking and leaking but the property manager was always a call away and handled the situation. Any issue we had he was very good with returning our calls on a timely manner. The man across the street was VERY nice and helped us out so much. Very welcoming to us. The pool was great, the kids enjoyed it so much. The listing says that there are 2 rooms with king beds, one of those rooms with a crib, although when we got there the 2 rooms were queen/double sized. Overall this stay was amazing and I would definitely recommend it and plan to stay at this house again next time we visit Cyprus. Location is great- 10/15 minutes away from the beach and about half hour to the city.
par un voyageur
Nice but needs improvement
Publié le 10 sept. 2020 sur HomeAwayHouse is nice and yard not bad. Outdoor furniture was very dirty. Indoor house was clean and specious. Many bulbs burned and main umbrella which is necessary for shade was broken. we reported and no one came to fix it. location is quiet. car is a must
par un voyageur
Τα θετικά και τα αρνητικά του καταλύματος
Publié le 31 août 2020 sur HomeAwayΤα θετικά ήταν: καθαρή πισίνα, ευρύχωρο σπίτι, δεν υπήρχε οχλαγωγία.
Τα αρνητικά ήταν: σπασμένη ομπρέλα, δεν υπήρχαν λάμπες σε όλα τα φωτιστικά, η τηλεόραση είχε μόνο αράβικους σταθμούς, ο βραστήρας δεν είναι για χρήση αφού είναι ακατάλληλος, ο φούρνος θα έπρεπε να βρίσκετε στη γλώσσα των επισκεπτών που θα έρχονταν κ οι καναπέδες κ τα κρεβατάκια που βρίσκονται έξω, δεν ήταν σε πολύ καλή κατάσταση!!!
