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Capt. Thomson's Resort

3.0 star property
3-star hotel near Heart Island

Choose dates to view prices

Photo gallery for Capt. Thomson's Resort

Property entrance
Terrace/patio
View from room
Terrace/patio
Point of interest

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk
  • Housekeeping
  • Pet-friendly
  • Pool

Explore the area

Map
45 James Street, Alexandria Bay, NY, 13607
  • Thousand Islands Winery
    ‪9 min drive‬
  • Heart Island
    ‪20 min drive‬
  • Boldt Castle
    ‪20 min drive‬
  • Watertown, NY (ART-Watertown Intl.)
    ‪39 min drive‬

Room options

View all photos for King Riverfront Castleview in Upper Harbor

Premium bedding, down comforters, pillowtop beds, blackout drapes

King Riverfront Castleview in Upper Harbor

  • 30 sq m
  • Harbor view
  • Sleeps 4
  • 1 King Bed

View all photos for Two Queen Riverview in Lower Harbor

Premium bedding, down comforters, pillowtop beds, blackout drapes

Two Queen Riverview in Lower Harbor

  • 30 sq m
  • River view
  • Sleeps 4
  • 2 Queen Beds

View all photos for King Riverfront Castleview with Hot Tub in Upper Harbor

King Riverfront Castleview with Hot Tub in Upper Harbor

King Riverfront Castleview with Hot Tub in Upper Harbor

  • 30 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Two Bedroom Efficiency Riverfront Castleview in Main Channel, Second Floor

Two Bedroom Efficiency Riverfront Castleview in Main Channel, Second Floor

Two Bedroom Efficiency Riverfront Castleview in Main Channel, Second Floor

  • 50 sq m
  • River view
  • Sleeps 6
  • 1 King Bed and 1 Double Bed

View all photos for Queen Riverfront Castleview in Main Channel, Accessible

Premium bedding, down comforters, pillowtop beds, blackout drapes

Queen Riverfront Castleview in Main Channel, Accessible

  • 30 sq m
  • River view
  • Sleeps 3
  • 1 Queen Bed

View all photos for King Riverfront Castleview in Main Channel

King Riverfront Castleview in Main Channel

King Riverfront Castleview in Main Channel

  • 30 sq m
  • River view
  • Sleeps 4
  • 1 King Bed

View all photos for King Riverview in Sunset Harbor

View from room

King Riverview in Sunset Harbor

  • 30 sq m
  • River view
  • Sleeps 4
  • 1 King Bed

View all photos for Queen Riverview in Lower Harbor, Accessible

Premium bedding, down comforters, pillowtop beds, blackout drapes

Queen Riverview in Lower Harbor, Accessible

  • River view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Queen Riverfront Castleview in Upper Harbor, Small Room

Queen Riverfront Castleview in Upper Harbor, Small Room

Queen Riverfront Castleview in Upper Harbor, Small Room

  • River view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Two Queen Riverfront Castleview in Upper Harbor

Premium bedding, down comforters, pillowtop beds, blackout drapes

Two Queen Riverfront Castleview in Upper Harbor

  • 30 sq m
  • Harbor view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Two Queen Riverfront Castleview in Main Channel

Two Queen Riverfront Castleview in Main Channel

Two Queen Riverfront Castleview in Main Channel

  • 30 sq m
  • River view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Two Queen Riverview in Sunset Harbor

Premium bedding, down comforters, pillowtop beds, blackout drapes

Two Queen Riverview in Sunset Harbor

  • 30 sq m
  • River view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Two Queen Riverfront Corner Castleview in Upper Harbor

Premium bedding, down comforters, pillowtop beds, blackout drapes

Two Queen Riverfront Corner Castleview in Upper Harbor

  • River view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Queen Riverview in Sunset Harbor, Accessible

Premium bedding, down comforters, pillowtop beds, blackout drapes

Queen Riverview in Sunset Harbor, Accessible

  • River view
  • Sleeps 3
  • 1 Queen Bed

View all photos for King Riverview in Lower Harbor

View from room

King Riverview in Lower Harbor

  • 30 sq m
  • River view
  • Sleeps 4
  • 1 King Bed

View all photos for King Riverfront Castleview with Hot Tub in Main Channel

King Riverfront Castleview with Hot Tub in Main Channel

King Riverfront Castleview with Hot Tub in Main Channel

  • Sleeps 2
  • 1 King Bed

View all photos for King Riverfront Corner Castleview in Upper Harbor

Premium bedding, down comforters, pillowtop beds, blackout drapes

King Riverfront Corner Castleview in Upper Harbor

  • Sleeps 4
  • 1 King Bed

View all photos for King Riverfront Corner Castleview in Main Channel

King Riverfront Corner Castleview in Main Channel

King Riverfront Corner Castleview in Main Channel

  • River view
  • Sleeps 4
  • 1 King Bed

View all photos for Two Bedroom Efficiency Riverview in Lower Harbor, Second Floor

Premium bedding, down comforters, pillowtop beds, blackout drapes

Two Bedroom Efficiency Riverview in Lower Harbor, Second Floor

  • 50 sq m
  • River view
  • Sleeps 6
  • 3 Double Beds

View all photos for Full Bed Riverview in Lower Harbor, No Balcony, Small Room

Full Bed Riverview in Lower Harbor, No Balcony, Small Room

Full Bed Riverview in Lower Harbor, No Balcony, Small Room

  • 10 sq m
  • River view
  • Sleeps 2
  • 1 Double Bed

About the area

Alexandria Bay

On river.You'll be within 6 miles (10 km) of Thousand Islands Winery and 12 miles (20 km) of Thousand Islands Bridge. Thousand Islands National Park and 1000 Islands Tower are within 12 miles (20 km).

What's nearby

  • Scenic View Park - 4 min walk - 0.4 km
  • Thousand Islands Winery - 9 min drive - 8.1 km
  • 1000 Islands Tower - 15 min drive - 16.7 km
  • Heart Island - 20 min drive - 17.6 km
  • Boldt Castle - 20 min drive - 17.6 km

Getting around

  • Gananoque Station - 32 min drive
  • Watertown, NY (ART-Watertown Intl.) - 39 min drive

Restaurants

  • ‪JK's Roadhouse - ‬5 min drive
  • ‪Boldt Castle Food Concession - ‬20 min drive
  • ‪Thousand Islands Winery - ‬9 min drive
  • ‪Jreck Subs - ‬3 min walk
  • ‪Northstar Family Restaurant - ‬13 min walk

About this property

Capt. Thomson's Resort

3-star hotel near Heart Island
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. An outdoor pool, a vending machine, and gift shops/newsstands are also featured at Capt. Thomson's Resort.

Smoking is allowed in designated areas at this 3-star Alexandria Bay hotel.

  • 68 guestrooms or units
  • Poolside lounge chairs
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Outdoor picnic space
  • Gift shop
  • Smoking in designated areas
  • Microwave in a common area
  • Bar or lounge
  • Coffee shop
  • Dining venue
Capt. Thomson's Resort offers 68 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Pillowtop beds feature down comforters and premium bedding. 50-inch flat-screen televisions come with cable channels.

Bathrooms include shower/tub combinations and complimentary toiletries. This Alexandria Bay hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Languages

English

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Property amenities

Family friendly

  • Fenced pool
  • Mini-fridge
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Limited onsite parking

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Fishing
  • Outdoor pool

Accessibility

  • No elevator

Room amenities

Entertainment

  • 50-inch flat-screen TV with cable channels

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Freezer
  • Limited room service
  • Mini-fridge
  • Paper towels

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Eco-friendly toiletries
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

This property is closed from October 21 2024 to April 25 2025 (dates subject to change).
The property is closed during the winter season.

Access methods

Staffed front desk

Pets

  • Pets: USD 25.00 per pet, per day (maximum USD 100.00 per stay)
  • Only dogs and cats are allowed
  • An off-leash area is available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15.0 per day.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25.00 per pet, per day (maximum USD 100.00 per stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 15.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, and cash. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation.

We should mention

  • The seasonal pool will open in May and close in September.
  • Pool access available from 9:00 AM to 9:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Capt. Thomson's Resort Alexandria Bay
Capt. Thomson's Resort
Capt. Thomson's Alexandria Bay
Capt. Thomson's Resort Hotel
Capt. Thomson's Resort Alexandria Bay
Capt. Thomson's Resort Hotel Alexandria Bay

Capt. Thomson's Resort Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 700 out of 1003 reviews
Rating 8 - Good. 251 out of 1003 reviews
Rating 6 - Okay. 38 out of 1003 reviews
Rating 4 - Poor. 9 out of 1003 reviews
Rating 2 - Terrible. 5 out of 1003 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

William

Stayed 2 nights in Sep 2024

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Captain Thompson's resort is an outstanding resort. It has the best location of any in Alex Bay. It is within walking distance of everything. The view of the river and Bolt Castle in units on the main channel is second to none. The staff was very helpful and professional. The manager, Lisa, was exceptional! We plan to be a regular visitor every year.
Stayed 4 nights in Oct 2024

10/10 Excellent

ROBERT

Stayed 1 night in Oct 2024

8/10 Good

Constance

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was friendly, room was clean and was nice, with a nice view.
Stayed 1 night in Oct 2024

10/10 Excellent

Timothy

Stayed 2 nights in Oct 2024

10/10 Excellent

Carla

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing experience
It was amazing and I can’t wait to book my next experience with them.
Stayed 1 night in Oct 2024

10/10 Excellent

janet, Belleville

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view from our hotel room is spectacular! The room was clean and spacious. Comfortable beds and pillows as well.
Stayed 1 night in Oct 2024

8/10 Good

Valerie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The inside was amazing. Everything looked updated. I loved everything about the room and the stay.... except the smell of the linens. I recommend using fragrance-free detergents. We really loved our stay and will definitely be back.
Stayed 1 night in Oct 2024

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful large room. Very helpful staff. Large refrigerator (with real freezer) in room. Only thing less than excellent was the lack of a microwave in the room.
Stayed 2 nights in Oct 2024

8/10 Good

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was not expecting our room to be so clean or modernized. Overall was a pleasant stay, and would definitely stay here again.
Stayed 1 night in Oct 2024

10/10 Excellent

Krystina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience overall
I would recommend this hotel to anyone! The views from the balcony were amazing!
Stayed 1 night in Oct 2024

10/10 Excellent

Upa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room on main channel has stunning views of the castle. Rooms are clean. Staff goes above and beyond.

10/10 Excellent

YOUNGMIN, bayside

Stayed 1 night in Oct 2024

8/10 Good

Cecilia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have the room with balcony ❤️we have an amazing view of the Boldt Castle .room is clean and check in is smooth ,they even call you to let you know that your room is ready ahead of check in time ❤️
Stayed 2 nights in Oct 2024

10/10 Excellent

Ricky

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
View on the river
Stayed 1 night in Oct 2024

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities
Well kept property, great location.
Stayed 1 night in Oct 2024

10/10 Excellent

Rowbecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We love coming here, always have a great time
Stayed 3 nights in Oct 2024

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, property conditions & facilities
Havent stayed there since 1991, and it was great then! As always it was great 33 years later. No wonder It's booked 2 years in advance. Its always a great experience in Alex Bay.. Even when its a little colder.
Stayed 2 nights in Oct 2024

10/10 Excellent

Upa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing views. Fantastic hotel staff - goes out of their way. Clean rooms and bathroom. Perfect for short or long stays!
Stayed 1 night in Oct 2024

10/10 Excellent

Gretchen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Roksana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Nicolas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay! Will recommend to friends.
Stayed 2 nights in Oct 2024

8/10 Good

Catherine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a good experience with our visit. Location was great and very convenient to shops & restaurants.
Stayed 3 nights in Oct 2024

10/10 Excellent

Oliver, Rye Brook

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024