Ratings based on 925 Guest Reviews

Hear it directly from our travellers
4.3 out of 5
92% of guests recommend
4.4 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.3 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
4 out of 5
by A traveller

Posted Aug. 21, 2024 on Expedia
Would stay again.
Comment from Hotel Management
Sep. 26, 2024 by BWPAlexandria, Hotel Management
Thank you for your rating
1 out of 5
by A traveller

Posted Aug. 18, 2024 on Expedia
Room was clean, but had oder that could not be tolerated. Had an allergic reaction. $100 deposit required returned within five days not acceptable
Comment from Hotel Management
Aug. 19, 2024 by BWPMTV, Hotel Management
Thank you for sharing your stay with us. We apologize that your room had an oder. We will follow up with housekeeping to make sure that we rectify that issue right away.
5 out of 5
by A traveller

Posted Aug. 15, 2024 on Expedia
Staff was very friendly. Room was clean.
Comment from Hotel Management
Aug. 19, 2024 by BWPMTV, Hotel Management
Thank you for sharing your stay!
5 out of 5
by A traveller

Posted Aug. 15, 2024 on Expedia
Staff was very friendly. Room was clean
Comment from Hotel Management
Aug. 19, 2024 by BWPMTV, Hotel Management
Thank you for sharing your 5 star review!
5 out of 5
by A traveller

Posted Aug. 14, 2024 on Expedia
Thank you
Comment from Hotel Management
Aug. 19, 2024 by BWPMTV, Hotel Management
Thank you for rating us!
4 out of 5
by A traveller

Posted Aug. 13, 2024 on Expedia
Toilet tank was not filling on day of departure,
Comment from Hotel Management
Aug. 19, 2024 by BWPMTV, Hotel Management
Thank you for letting us know. I will make sure we fix that right away!
5 out of 5
by A traveller

Posted Aug. 8, 2024 on Hotels
Comment from Hotel Management
Aug. 19, 2024 by BWPMTV, Hotel Management
Thank you so much for your rating!
2 out of 5
by A traveller

Dirty bedsheets

Posted Aug. 5, 2024 on Hotels
The first night of the stay of the stay, the bedsheets were not clean. Hair was found in both beds amongst crumbs or droppings at the foot of the bed inside the sheets. The complimentary breakfast is not good. Stale muffins, over cooked corned beef hash, and a limited choices. The best thing there is the front desk and maintenance staff. They were friendly and courteous. I'm not sure how this place is rated a 9/10 on hotels.com site.
Comment from Hotel Management
Aug. 5, 2024 by GM, Hotel Management
Thank you for your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Our beds are made fresh everyday. This was a concern you should have reported to our front desk staff to address the issue. you have stayed for 2 nights with us and nothing was mention to us.Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
5 out of 5
by A traveller

Posted Aug. 4, 2024 on Hotels
Comment from Hotel Management
Aug. 5, 2024 by GM, Hotel Management
Thank you for taking the time to leave us a positive review! We are delighted to hear that you had a wonderful stay at Best Western Plus Ft. Belvoir Alexandria. We look forward to welcoming you back soon!
5 out of 5
by A traveller

Posted Aug. 4, 2024 on Expedia
I always like to use this property when I'm in the area. Staff is super friendly, you get a good price,breakfast and a clean room.
Comment from Hotel Management
Aug. 5, 2024 by GM, Hotel Management
Thank you for taking the time to leave us a positive review! We are delighted to hear that you had a wonderful stay at Best Western Plus Ft. Belvoir Alexandria. We look forward to welcoming you back soon!