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Four Seasons Hotel Alexandria at San Stefano

5.0 star property
5-star luxury hotel near Bibliotheca Alexandrina, connected to a shopping center

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Photo gallery for Four Seasons Hotel Alexandria at San Stefano

Indoor pool, open 8:00 AM to 8:00 PM, pool umbrellas, sun loungers
Indoor pool, open 8:00 AM to 8:00 PM, pool umbrellas, sun loungers
Indoor pool, open 8:00 AM to 8:00 PM, pool umbrellas, sun loungers
One Bedroom Sea View Villa with Private Pool | Balcony view
Beach/ocean view

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Breakfast available
  • Pool
  • Parking available
  • Pet-friendly

Explore the area

Map
399 El Geish Road, San Stefano, Alexandria, 21599
  • Smouha Sporting Club
    ‪3 min drive‬
  • San Stefano Grand Plaza
    ‪4 min drive‬
  • Bibliotheca Alexandrina
    ‪6 min drive‬
  • Alexandria (HBE-Borg El Arab)
    ‪45 min drive‬

Room options

View all photos for Pool Terrace Room, King Bed

Terrace/patio

Pool Terrace Room, King Bed

  • 46 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Four Seasons, Executive Room, 1 King Bed

Premium bedding, down comforters, minibar, in-room safe

Four Seasons, Executive Room, 1 King Bed

  • Partial sea view
  • 90 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Pool Terrace Suite

Terrace/patio

Pool Terrace Suite

  • Sea view
  • 146 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Pool Terrace Room, Twin Beds

Terrace/patio

Pool Terrace Room, Twin Beds

  • 46 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for One Bedroom Deluxe Beach Suite

Desert view

One Bedroom Deluxe Beach Suite

  • Sea view
  • 100 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for One Bedroom Sea View Villa with Private Pool

Beach/ocean view

One Bedroom Sea View Villa with Private Pool

  • Sea view
  • 207 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Two Bedroom Deluxe Beach Suite

Desert view

Two Bedroom Deluxe Beach Suite

  • Sea view
  • 150 sq m
  • Sleeps 6
  • 1 King Bed and 2 Twin Beds

View all photos for Two Bedroom Sea View Villa with Private Pool

Beach/ocean view

Two Bedroom Sea View Villa with Private Pool

  • Sea view
  • 429 sq m
  • Sleeps 6
  • 1 King Bed and 2 Twin Beds

View all photos for Deluxe Suite, 2 Bedrooms

Premium bedding, down comforters, minibar, in-room safe

Deluxe Suite, 2 Bedrooms

  • City view
  • 189 sq m
  • Sleeps 6
  • 2 King Beds

View all photos for Superior City View Room, King Bed

Superior City View Room, King Bed

Superior City View Room, King Bed

  • City view
  • 53 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Two Bedroom Beach Suite

Desert view

Two Bedroom Beach Suite

  • Beach view
  • 128 sq m
  • Sleeps 6
  • 2 King Beds

View all photos for Three Bedroom Sea View Villa with Private Pool

Beach/ocean view

Three Bedroom Sea View Villa with Private Pool

  • Sea view
  • 466 sq m
  • Sleeps 8
  • 2 King Beds and 2 Twin Beds

View all photos for One Bedroom Premium Beach Suite

Desert view

One Bedroom Premium Beach Suite

  • Beach view
  • 127.9 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for One Bedroom Beach Suite

Desert view

One Bedroom Beach Suite

  • Beach view
  • 83 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Superior City View Room, Twin Beds

Premium bedding, down comforters, minibar, in-room safe

Superior City View Room, Twin Beds

  • City view
  • 53 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Sea View Room, King Bed

Premium bedding, down comforters, minibar, in-room safe

Sea View Room, King Bed

  • Sea view
  • 48 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Sea View

Premium bedding, down comforters, minibar, in-room safe

Suite, 1 Bedroom, Sea View

  • Sea view
  • 96 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Sea View Room, Twin Beds

City view

Sea View Room, Twin Beds

  • Sea view
  • 48 sq m
  • Sleeps 4
  • 2 Twin Beds

About the area

Alexandria

Beachside getaway.A stay at this Sidi Jabir hotel places you within 3 miles (5 km) of Bibliotheca Alexandrina and 6 miles (10 km) of Alexandria Stadium. Roman Theatre and Pompey's Pillar are also within 6 miles (10 km).

What's nearby

  • Stanley Bridge - 19 min walk - 1.6 km
  • Smouha Sporting Club - 3 min drive - 3.1 km
  • San Stefano Grand Plaza - 4 min drive - 3.9 km
  • Bibliotheca Alexandrina - 6 min drive - 5.4 km
  • Mamoura Beach - 7 min drive - 3.8 km

Getting around

  • Alexandria (HBE-Borg El Arab) - 45 min drive

Restaurants

  • ‪دجاج كنتاكى - ‬10 min walk
  • ‪هارديز - ‬9 min walk
  • ‪دومينوز بيتزا - ‬10 min walk
  • ‪البشبيشي - ‬13 min walk
  • ‪محسن كريم - ‬4 min walk

About this property

Four Seasons Hotel Alexandria at San Stefano

5-star luxury hotel near Bibliotheca Alexandrina, connected to a shopping center
Step outside to unwind on the sand beach. Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Four Seasons Hotel Alexandria at San Stefano like a complimentary children's club and an indoor pool.

There are 7 restaurants and 2 coffee shops/cafes, as well as a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 2 poolside bars and 2 bars/lounges. WiFi is free in public spaces. This Mediterranean hotel also offers a children's pool, outdoor tennis courts, and a 24-hour health club. For a fee, parking is available.

This 5-star Alexandria hotel is smoke free.

  • 118 guestrooms or units
  • 15 levels
  • 7 dining venues
  • 2 bars by the pool
  • 2 bars or lounges
  • 2 coffee shops
  • Meeting rooms
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Elevator
  • No smoking on site
  • Bar on the beach
Four Seasons Hotel Alexandria at San Stefano offers 118 accommodations with DVD players and minibars. Beds feature down comforters and premium bedding. A pillow menu is available. 32-inch LED televisions come with cable channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and bidets.

This Alexandria hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include complimentary newspapers and safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include espresso makers and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

SPA has 14 treatment rooms including rooms for couples. Services include Thai massages, facials, body wraps, and body scrubs. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa.

Languages

Arabic, English, French

Similar properties

View from room

Hilton Alexandria Corniche

  • On private beach
  • Pool
  • Hot tub
  • Spa
4.0 out of 5, Very good, 398 reviews
The price is CA $98
CA $127 total
includes taxes & fees
Apr 21 - Apr 22
Hilton Alexandria Corniche

Property amenities

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • DVD player
  • Free children's club
  • Free supervised activities for children
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Limo/town car service
  • Self parking on site (USD 6 per night; includes in/out privileges)
  • Valet parking on site (USD 6 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:30 AM for a fee: USD 35 for adults and USD 35 for children
  • 2 bars/lounges
  • 2 coffee shops/cafes
  • 2 poolside bars
  • 7 restaurants
  • A beach bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Things to do

  • 2 outdoor tennis courts
  • 24-hour health club
  • Art gallery
  • Beach volleyball
  • Children's pool
  • Fishing
  • Free children's club
  • Full-service spa
  • Indoor pool
  • Playground
  • Racquetball/squash
  • Sauna
  • Shopping mall
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

Room amenities

Entertainment

  • 32-inch LED TV with cable channels
  • DVD player

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Children's slippers
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Electrical adapters
  • Free daily newspapers
  • Free local calls
  • Heated floor
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from November 1 to March 31:
  • One of the dining venues
  • One of the swimming pools
  • Beach

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs and cats are allowed
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 1 year old and younger stay free when using existing bedding.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 35 for adults and USD 35 for children
  • Airport shuttle fee: USD 120 per vehicle (one-way)
  • Self parking fee: USD 6 per night (in/out privileges)
  • Valet parking fee: USD 6 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Lead with Care (Four Seasons)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Lead with Care (Four Seasons).

We should mention

  • Pool access available from 8:00 AM to 8:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children 1 year old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Alexandria San Stefano
Four Seasons Alexandria San Stefano
Four Seasons Hotel Alexandria San Stefano
Four Seasons Hotel Stefano
Four Seasons Stefano
Four Seasons Hotel San Stefano
Four Seasons San Stefano
Four Seasons Hotel Alexandria at San Stefano Hotel
Four Seasons Hotel Alexandria at San Stefano Alexandria
Four Seasons Hotel Alexandria at San Stefano Hotel Alexandria

Four Seasons Hotel Alexandria at San Stefano Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 221 out of 267 reviews
Rating 8 - Good. 32 out of 267 reviews
Rating 6 - Okay. 8 out of 267 reviews
Rating 4 - Poor. 3 out of 267 reviews
Rating 2 - Terrible. 3 out of 267 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Abeezar

Stayed 2 nights in Dec 2024

10/10 Excellent

Dina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best place to stay in Alexandria , it’s our home away from home The customer service is on of top notch in the world , very consistent every single visit Can’t wait to go back

10/10 Excellent

Dalia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service from check in to check out.. very professional and friendly staff.
Stayed 2 nights in Dec 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It’s a beautiful and nice huge hotel next to a mall. The staff are polite and friendly. The steam room needs a bit of upgrading.
Stayed 2 nights in Dec 2024

10/10 Excellent

Insiya

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This place is the best!!!!!
Service, location,. facilities and food were all excellent..we ended up not leaving the resort the entire time. The easy safe beach access was really fun for the kids. The mall access from the hotel was a fun surprise!
Stayed 2 nights in Nov 2024

10/10 Excellent

MOHAMED

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and excellent customer service
Stayed 2 nights in Nov 2024

10/10 Excellent

Sara

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellence par non
The beach villa was wonderful. Beautifully decorated and very comfortable. The view was directly on the beach and the lovely gardens leading to it. The service was a little slower than in the tower. Love the Fiur Seasons! My hotel of choice!
Stayed 3 nights in Oct 2024

10/10 Excellent

George, Redondo Beach

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you
Stayed 3 nights in Oct 2024

8/10 Good

abdullah

Stayed 3 nights in Jul 2024

10/10 Excellent

nassar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place for family great view ocean
Stayed 2 nights in Jul 2024

10/10 Excellent

Alaa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay in the hotel exilent choice clean rooms, delicious breakfast, evening coffee shops, very secure and lots of things to do swim in beach or swim in one of the 3 swimming pools, play squash, use the fully equipped gym, sauna, jacuzzi and much more. The hotel has access to nice three floors mall.
Stayed 5 nights in Jul 2024

10/10 Excellent

tamer, Birmingham

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and relaxing stay
Stayed 2 nights in Jun 2024

10/10 Excellent

Yusuf

Stayed 2 nights in Jun 2024

10/10 Excellent

Elhamy

Travelled with family
Service staff were amazing, just as example, Islam and Abdrl Tawab @ the beach restaurant, were just pure joy and cheer.
Stayed 3 nights in Jun 2024

10/10 Excellent

Shafik

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe
Stayed 3 nights in Jun 2024

10/10 Excellent

Shareena, FARMINGDALE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Picturesque property: lobby, hallways, rooms, the grounds, beach area and pools. Awesome ocean view, along with private, comfortable & well served beach area. Well spaced outdoor dining..along with attentive staff & accomodative staff, within their capacities, from front desk, to dining/restaurant manager when couple of snags occured but were quickly addressed.

10/10 Excellent

Fady

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was truly amazing. Aside from the top notch luxury of the hotel, it’s wonderful to be right in the middle of the city while having a completely quiet private beach and different pools to choose from. Mall right in the hotel for shopping, Food was great and so was the staff at the fish restaurant, Moustafa, Malala, Yara, and Nivine. Also the bar by the salt water pool by the beach was such a nice place to hang out at with great service, Ramy Zaky, Ibrahim and Martina and all the staff there made us feel so welcome, comfortable, and having the best time while there. Their kindness, professionalism, and pleasant demeanor really made us fall in love with the hotel even more. My family and I decided after this trip that this spot will be our yearly summer vacation spot. It surpassed our expectations and anywhere we went to before. Keep up the great work
Stayed 3 nights in Jun 2024

10/10 Excellent

JOSEPH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beyond spectacular 😍
Best hotel in Alexandria Egypt true 5 plus stars
Stayed 1 night in Jun 2024

10/10 Excellent

AMR, Yorkton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and nice staff
Stayed 2 nights in May 2024

8/10 Good

Hessa

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
overall experience was good
Stayed 3 nights in May 2024

10/10 Excellent

mary

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 2 nights in Apr 2024

10/10 Excellent

George

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have been to San Stefano 4 Seasons multiple times within the last few years. It's pretty much the only choice if you are visiting Alexandria. Location, Amenities, Hospitality of staff, food...etc are all excellent. The view is just charming. Very well maintained. Highly recommended.
Stayed 5 nights in Mar 2024

10/10 Excellent

FAHAD

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
This is is our thid time here.
Amazing hotel. Great staff and very welcoming. Great location. Walk in to shoping mall. You will find every thing there. Sea view room very nice. We were 3 person. Breakfast was yummy and nice view .
Stayed 3 nights in Feb 2024

2/10 Terrible

Anisa

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
As soon as I arrived and got out the car a child from the street grabbed my arm the staff did nothing but luckily the driver I was with spoke to the child. We went into the hotel the receptionist informed us breakfast in dollars. No one asked to take our luggage to the room and so we were about to take it our self’s then noticed there was stairs so we asked someone to do it for us. Our room was fine even though the technology was outdated in terms of the tv being blurry and no usb plugs. We tried the Spa which I wish we hadn’t my mom got burnt in the steam The staff gave her cream and said they would follow up with a call to see how she was but they didn’t. I did speak to reception about this situation he also asked how was our stay. I explained that no one called to see how my mom was like they said and that the tv in my room does not work and I said technology was outdated. A electrician came he was not able to do anything because the Tv was ancient he said he would get a new one but he didn’t come in the morning. We had someone playing music in the room above at 2am in the morning I called room services and no one resolved it then had to call three other times for it to be resolved. There was no apology from the staff again. We did however go on there restaurants boat which I would highly recommend to have dinner as the staff are lovely there and a car will pick you from the hotel. All in all this hotel does not reflect the four season standard so I would avoid.
Stayed 1 night in Jan 2024

10/10 Excellent

Nudrat

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this hotel. Staff was excellent especially Mirna at the front desk. Good variety and view at breakfast. Great view from room.
Stayed 2 nights in Jan 2024