Note fondée sur 7 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
2,3 Propreté de la chambre
2,0 Service et personnel
2,5 Confort de la chambre
2,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Miscommunication between hotels.com and the resort
Publié le 23 juill. 2023 sur HotelsFirst i was put in a wrong room and when i contacted front desk they said this is what we received from hotels.com. eventually they give me the room but the process wasted a day of my 2 days vacation.
Commentaires de Gestion de l’hôtel
24 juill. 2023 par Green Leaves Hotel Team, Gestion de l’hôtel
Dear Guest, Thank you for taking the time to provide hotel with feedback in regard to your stay at Green Leaves Hotel. We are sorry that your experience with some of our staff did not meet your expectations. Please rest assured I have shared your feedback with our management team to ensure that we follow this up and find out how to improve our service to meet and even exceed our guests' expectations. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Best regards, Green Leaves Hotel Team
par un voyageur
Publié le 3 juin 2023 sur Expedia
Commentaires de Gestion de l’hôtel
24 juill. 2023 par Green Leaves Hotel Team, Gestion de l’hôtel
Dear Guest, Thank you for taking the time to provide hotel with feedback in regard to your stay at Green Leaves Hotel. We are sorry that your experience with some of our staff did not meet your expectations. Please rest assured I have shared your feedback with our management team to ensure that we follow this up and find out how to improve our service to meet and even exceed our guests' expectations. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Best regards, Green Leaves Hotel Team
par un voyageur
Publié le 1 sept. 2021 sur Hotels
Commentaires de Gestion de l’hôtel
19 oct. 2021 par Green, Gestion de l’hôtel
Dear Guest, Thank you for taking the time to provide hotel with feedback in regards to your stay at Green Leaves Hotel. We are sorry that your experience did not meet your expectations. All photos on Expedia are taken live from the hotel. Please rest assured I have shared your feedback with our Management team to ensure that we follow this up and find out how to improve our service to meet and even exceed our guests' expectations. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Best regards, Green Leaves Hotel Team
par un voyageur
Publié le 17 juill. 2021 sur Expedia
Cleanliness and the room too small not as the pictures. Not recommended
Commentaires de Gestion de l’hôtel
18 juill. 2021 par Green, Gestion de l’hôtel
Dear Guest, Thank you for taking the time to provide hotel with feedback in regards to your stay at Green Leaves Hotel. We are sorry that your experience did not meet your expectations. All photos on Expedia are taken live from the hotel. Please rest assured I have shared your feedback with our Management team to ensure that we follow this up and find out how to improve our service to meet and even exceed our guests' expectations. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Best regards, Green Leaves Hotel Team
par un voyageur
Publié le 15 sept. 2019 sur Expedia
Commentaires de Gestion de l’hôtel
16 sept. 2019 par Green Leaves North Coast Team, Gestion de l’hôtel
Thank you for your review.
par un voyageur
No creditability
Publié le 16 juin 2019 sur HotelsWe faced big problem when we went to Green Leaves Hotel, as I reserved 4 rooms for me and my family, and after i checked in I found that four rooms were very bad and completely different from what was shown in
hotel website, different in furniture, space and all facilities, and after long fight with the hotel reservation took more than 1 hour ,they agreed for changing the rooms with the same as shown in hotel website, after that we asked for compensation for the night which we lived in very low category room , but no one answer and no action done .
Finally I was very upset for such big mistake and I lose the confidence in this hotel as they deceive me by putting me in bad room and even didn't offer any compensation for such mistake.
Commentaires de Gestion de l’hôtel
22 juill. 2021 par Lamia Assem, Gestion de l’hôtel
Dear Guest, Thank you for taking the time to provide hotel with feedback in regards to your stay at Green Leaves Hotel. We are sorry that your experience did not meet your expectations. All photos on Expedia are taken live from the hotel. Please rest assured I have shared your feedback with our Management team to ensure that we follow this up and find out how to improve our service to meet and even exceed our guests' expectations. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Best regards, Green Leaves Hotel Team
par un voyageur
Publié le 5 mai 2019 sur Hotels
It can't be 4 star service, facilities etc.... if you're keen in knowing how the management of the operates please ask about the transportation within and out the resort.......this my first comment ever......I will never use your application because of the bad experience I got.
Commentaires de Gestion de l’hôtel
22 juill. 2021 par Lamia Assem, Gestion de l’hôtel
Dear Guest, Thank you for taking the time to provide hotel with feedback in regards to your stay at Green Leaves Hotel. We are sorry that your experience did not meet your expectations. All photos on Expedia are taken live from the hotel. Please rest assured I have shared your feedback with our Management team to ensure that we follow this up and find out how to improve our service to meet and even exceed our guests' expectations. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Best regards, Green Leaves Hotel Team
