Note fondée sur 817 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
4,3 sur 5
85 % des clients le recommandent
4,4 Propreté de la chambre
4,4 Service et personnel
4,5 Confort de la chambre
4,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
3 sur 5
par un voyageur de Houma

Publié le 4 nov. 2024
First impression trying to check in- there was no where to park close to unload. We had to park on the street around the block, carry all our luggage, walk through people smoking and drinking alcohol on the sidewalk. Once we reached the entrance we had to climb up a flight of stairs to find the check in desk. The lobby is beautiful, but finding your room is a maze, no signs to help you know which hall to go down. The room smelled musty. The mini fridge wasn’t plugged in. They did have a coffee maker, but you can’t run the coffee maker and the mini fridge at the same time. All in all, I enjoyed the historical aspects of the hotel, but would not stay here again. Just visit the lobby.
Commentaires de Gestion de l’hôtel
15 nov. 2024 par Hotel Bentley, Gestion de l’hôtel
Thank you for your Feedback! Management will be notified of your concerns.
3 sur 5
par un voyageur

Publié le 23 sept. 2024 sur Expedia
The parking was less than desirable … on the street … limited parking. Ease of unloading belongings … not too much conversation with management about how to, and where to park, and how to get to and from one’s room … would have been helpful. The restaurant and food service were very good and the room was fine. I realize the place is historical but I think you could update some of your e customer service perspective to some of the issues mentioned. End result … I would stay at the Holiday Inn a block away and eat at the Bentley Hotel resstsurant.
Commentaires de Gestion de l’hôtel
29 oct. 2024 par Hotel Bentley, Gestion de l’hôtel
Thank you for your feedback! I will let the management know your concerns.
5 sur 5
par un voyageur

Publié le 22 sept. 2024 sur Expedia
I’ve stayed at this hotel before. The staff is always pleasant. There was a wedding happening when we arrived. Very nice setting!
Commentaires de Gestion de l’hôtel
29 oct. 2024 par Hotel Bentley, Gestion de l’hôtel
Thank you for your feedback! We are glad you enjoyed your stay with us.
5 sur 5
par un voyageur

Publié le 19 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
29 oct. 2024 par Hotel Bentley, Gestion de l’hôtel
Thank you for your feedback! We are glad you enjoyed your stay with us.
3 sur 5
par un voyageur

Publié le 16 sept. 2024 sur Expedia
If you want breakfast this hotel isn’t for you nor are the hotels close by. Downtown by the hotel was like a ghost town. Granted I was there on a Sunday/monday but alot of buildings boarded up and for sale.
Commentaires de Gestion de l’hôtel
29 oct. 2024 par Hotel Bentley, Gestion de l’hôtel
Thank you for your feedback!
5 sur 5
par un voyageur

Publié le 15 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
29 oct. 2024 par Hotel Bentley, Gestion de l’hôtel
Thank you for your feedback! We are glad you enjoyed your stay with us.
4 sur 5
par un voyageur

Publié le 15 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
29 oct. 2024 par Hotel Bentley, Gestion de l’hôtel
Thank you for your feedback!
4 sur 5
par un voyageur

Publié le 13 sept. 2024 sur Expedia
Loved it
Commentaires de Gestion de l’hôtel
29 oct. 2024 par Hotel Bentley, Gestion de l’hôtel
Thank you for your feedback! We are glad you enjoyed your stay with us.
5 sur 5
par un voyageur

Publié le 12 sept. 2024 sur Expedia
Everything
Commentaires de Gestion de l’hôtel
29 oct. 2024 par Hotel Bentley, Gestion de l’hôtel
Thank you for your feedback! We are glad you enjoyed your stay with us.
4 sur 5
par un voyageur

Publié le 11 sept. 2024 sur Expedia
Dinner was great
Commentaires de Gestion de l’hôtel
11 sept. 2024 par Hotel Bentley, Gestion de l’hôtel
Thank you for your feedback!