Ratings based on 178 Guest Reviews
Hear it directly from our travellers
3.8 Room cleanliness
3.8 Service & staff
3.6 Room comfort
3.5 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Jun. 18, 2023 on Expedia
Nothing
by A traveller
Posted Apr. 29, 2023 on Expedia
Loved it! 5 stars hotel rated as 4! Its even better than 5
by A traveller
Posted Mar. 19, 2023 on Expedia
Lovely hotel to stay in while visiting busy Alexandria. Great sea views!
by A traveller
Posted Feb. 25, 2023 on Hotels
by A traveller
Posted Nov. 13, 2022 on Expedia
Great location, amazing room view
Clean and staff are very helpful
by A traveller
Very recommended
Posted Nov. 28, 2021 on HotelsReally enjoyed as usual. The location is perfect, the staff friendly & the breakfast buffet is amazing variety and quality.
Comment from Hotel Management
Nov. 29, 2021 by Said Khattab, Hotel Management
Dear Mr.Karim , thank you very much for taking the time to post your experience during your stay with us
by A traveller
Posted Oct. 7, 2021 on Expedia
Staff was great and breakfast was delicious
Cleanliness was disappointing not matched the value of money taken, room service working only till 5 pm!!
Welcome drink in the lobby and dessert in the room was terrible
price is very high for the services provided specially cleaning
space of room isn't matching to the ones on Expedia, very small room and space isn't as mentioned on Expedia
Valet service representative isn't available all the time specially at night (9- 12 am) and parking entrance is very far away than the hotel you need to take your car to the parking by your self and streets are very narrow, busy and not easy to walk through to reach the parking area
No flowers in the room or air freshener, toilets are not cleaned well and disinfectants used smell so bad, soap, shampoo and shower gel smell aweful and bed sheets are veey clean but detergents aren't smell good or fresh and sheets aren't changed everyday
no Iron or table in the room, no slippers or bathrobes available in the room, dust is very clear on bed wall tips , AC opening and TV remote and floor sides as well.
the best things there is Staff , breakfast and sea view.
Comment from Hotel Management
Nov. 29, 2021 by Said Khattab, Hotel Management
Dear Dr.Raghda , thank you very much for taking the time to post your review , we are very disappointed to hear that your stay with us was not up to your satisfaction , be assured that every single point you mentioned has been taken into our consideration ,once more we do apologize for the inconvenience caused .
by A traveller
Posted Sep. 20, 2021 on Hotels
Nice hotel and perfect location .
Comment from Hotel Management
Sep. 21, 2021 by The Management , Hotel Management
Thanks for your kind review, Mr. Fady.
We hope to see you in the very near future.
by A traveller
Posted Aug. 17, 2021 on Expedia
The room in vary bad condation, the bathroom is too bad. I asked them to chang to better room condation they asked extra charge!!
by A traveller
Cosy place in downtown
Posted Jul. 10, 2021 on HotelsThe staff are nice and the place is convenient... just that the rooms are alittle too small for a couple...
