Note fondée sur 6 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
4,0 sur 5
67 % des clients le recommandent
4,3 Propreté de la chambre
4,3 Service et personnel
4,4 Confort de la chambre
3,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
3 sur 5
par un voyageur

Publié le 23 oct. 2021 sur Hotels
The toilet was dirt from the previous guest. The wifi did not work. The staff were fantastic. Very friendly and helpful. The breakfast was huge and amazing.
3 sur 5
par un voyageur

Fair but better something else

Publié le 11 sept. 2020 sur Hotels
The hotel is in very unpleasant area without anything around. Receptionists do not speak english at all so you communicate with them by using google translate which can be tiring and sometimes leads to misinterpretations. They are helpful and the owner is fair. I arrived in early morning (3 AM) and they accepted me to checkin without charge even tough they informed me through hotels.com that they have to charge half a day but they did not whihc is very positive from their side. Room is fairly clean and standard one. TV was not working, you could only hear the sound and wifi was terribly slow. First when I came there was no wifi, and one of the major reasons I chose this hotel is that they have wifi. After complaint and several messages, the owner fixed the net but I think wifi infrastructure is not proffesional since I had wifi signal in my room but you could only use net for messaging not for video streaming or browsing. When you come to first floor on one particular place you can have decent internet speed but other locations are bad. When I had to check out (11AM) I asked receptionist if I can stay in a hallway next to reception as my flight was at midnight she was constantly asking for money eventough I am not an obstacle since hotel was completely empty (no lights during the night on all hotel windows) and nobody was coming/going at all. Only beacasue they accepted me for early check out without additional charge I give on a scale 1-10 grade 5.
Commentaires de Gestion de l’hôtel
15 sept. 2020 par Dr. Mohamed Hussein, Gestion de l’hôtel
Although We gave this guest a free night free of charge and everything he requested it wS expected from his behavior with us to give such a review though We did all of our best to make him feel comfortable but he didn’t appreciate giving him a free night although he only paid for one night and he did stay for 2 nights. Nevertheless, We always welcome all kind of guest and always We are on top and the best and nearest hotel to Alexandria international Airport.
4 sur 5
par un voyageur

Publié le 5 sept. 2019 sur Expedia
This property was a pleasant entry point into Alexandria. Near the airport, availability was immediate. While still in development, the property was well managed and the desk person next morning was most helpful in arranging for a taxi into the city despite our language barrier. Thank you to the owners and staff.
Commentaires de Gestion de l’hôtel
16 sept. 2019 par Reservation Team, Gestion de l’hôtel
Thank you for staying at Royal NJ Hotel and We would like to improve ourselves more and more and hosting you again will be very joyful for us.
5 sur 5
Recommandé
pour Tout le monde
par un voyageur de Seattle, WA

Friendly staff

Publié le 2 juill. 2018 sur Expedia
It is the only hotel in the city.the staff do their best to make you comfortable. Nice BIG rooms.
Commentaires de Gestion de l’hôtel
2 juill. 2018 par Mohamed Gamal, Gestion de l’hôtel
Thank you for choosing our hotel and we wish to see you agian
4 sur 5
par un voyageur

Publié le 26 juin 2018 sur Hotels
Commentaires de Gestion de l’hôtel
26 juin 2018 par Mohamed Gamal, Gestion de l’hôtel
Thank you for your pleasant stay and We wish to see you again
5 sur 5
par un voyageur de Fukuoka Japan

スタッフがフレンドリーで親切なホテル

Publié le 19 juin 2018 sur Expedia
スタッフがフレンドリーで親切です。部屋は清潔で快適です。豪華な朝食が付いていました。近くに鉄道の駅がありアクセスも良いです。大きなスーパーマーケットが近くにあります。
Commentaires de Gestion de l’hôtel
24 juin 2018 par Mohamed Gamal, Gestion de l’hôtel
Thank you sir for giving us this honor of your stay and We really wish to see you again