Note fondée sur 27 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,8 Propreté de la chambre
4,0 Service et personnel
2,8 Confort de la chambre
3,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Très bon rapport qualité prix
Publié le 7 oct. 2023 sur HotelsTrès bon rapport prix qualité, très bon accueil et emplacement pour faire toutes les visites à pied
Commentaires de Gestion de l’hôtel
14 oct. 2023 par Sea Star Hotel, Gestion de l’hôtel
Thank you for taking the time to leave us such a fantastic review! We’re happy to hear that you loved staying with us. Your satisfaction is our priority, and as affirmed by your review, we pride ourselves on our exceptional service. Thank you again for your feedback, and we look forward to seeing you again!
par un voyageur
شكرا لكم
Publié le 21 déc. 2022 sur Hotelsفندق محترم وسط مدينة الاسكندرية محطة الرمل الموضوفون وددون وقدمو لنا يد المساعدة
par un voyageur
Publié le 5 sept. 2024 sur Expedia
I found the support offered by the front desk to be superb. All facilities worked well and premises are located in the old area of Alexandria close to restaurants and shopping
Commentaires de Gestion de l’hôtel
10 sept. 2024 par Sea Star Hotel, Gestion de l’hôtel
Thank you so much for your kind words and for taking the time to share your experience with us! We're thrilled to hear that you found the support from our front desk to be superb. It’s wonderful to know that you enjoyed our facilities and appreciated our convenient location in the heart of Alexandria’s old area, close to the restaurants and shopping spots.We look forward to welcoming you back for another pleasant stay soon!
par un voyageur
Publié le 4 sept. 2024 sur Expedia
I was very happy with all aspects of the hotel and found them to be efficient and helpful. Limited English available at the front desk but with the help of Google translate all was ok....all facilities were available as promised with some minor delays experienced with Wi Fi
Commentaires de Gestion de l’hôtel
10 sept. 2024 par Sea Star Hotel, Gestion de l’hôtel
Thank you for your fantastic 5/5 rating and for sharing your experience with us! We’re delighted to hear that you were happy with all aspects of the hotel and found our team efficient and helpful. While we strive to ensure smooth communication, we appreciate your understanding and patience with the language barrier, and we’re glad that Google Translate helped.We apologize for the minor delays you experienced with the Wi-Fi, and we are actively working to improve that aspect of our service. Your feedback is invaluable in helping us enhance the guest experience.We hope to have the pleasure of welcoming you back soon for an even smoother stay!Warm regards,
par un voyageur
Publié le 29 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
10 sept. 2024 par Sea Star Hotel, Gestion de l’hôtel
Thank you for your wonderful review and for giving us a perfect 10/10 rating! We are thrilled to hear that you had such a positive experience at Sea Star. Our team strives to provide exceptional service, and it’s always rewarding to know that our efforts made your stay memorable.We look forward to welcoming you back in the future and ensuring that every stay with us is just as delightful.
par un voyageur
2 Stars hotel central but needs some updates!
Publié le 2 juin 2024 sur HotelsIt’s a 2 star hotel. I booked it because it’s central, close to everything. The pictures were decent and nice, but the reality was completely different when they showed me the rooms. I was devastated and not happy with the condition of the rooms, very old, very updated but the manager after I wanted to make a cancellation gave me an upgrade. The room was better with the sea view. Location of the hotel is not on the sea, but you can still see it from far. Mattress were so comfy I like firm mattresses and they have very firm ones.
They had elevator problems in the beginning. They fixed it but elevator always stopping halfway etc..
The staff were cooperative except that young man during night shift, he was not fit for his job and never said hello or thank you or tried to fake a smile.
Other staff members were very respectful and nice to me. Manager was unhappy cause I was not happy with the hotel and wanted to cancel than when he did gave me a better room all went well.
The power cut off between 3 and 5 every day in Egypt - hotel have no generator.
My room was quiet - away from noise -
They do give you a soap and a small towel and toilet paper roll when needed. They do not have big shower towels.
No coffee machines or any electric equipment to make tea or Nescafé.
Breakfast was not included.
They are remodeling and renovating rooms so there was construction going on.
Air conditioner was good and worked well.
TV have lots of channels but wish the size was bit bigger.
par un voyageur
Publié le 11 mai 2024 sur Hotels
par un voyageur
Publié le 24 mars 2024 sur Hotels
Maalesef bekledigimin cok altinda bur kalite ve temiz degil hic kimseye tavsiye etmiyorum tek avantaji konumu cok merkezi
par un voyageur
Publié le 27 janv. 2024 sur Hotels
par un voyageur
Publié le 28 nov. 2023 sur Expedia
Très bon hôtel. Très propre
En plein centre. A recommander
