Note fondée sur 83 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,8 Propreté de la chambre
4,0 Service et personnel
3,7 Confort de la chambre
3,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 27 févr. 2018 sur Hotels
Super
Commentaires de Gestion de l’hôtel
27 mars 2018 par Mayar Wasfy, Gestion de l’hôtel
Dear Mr. Walid
I would like to thank you for taking the time to submit a review concerning your recent experience at The Grand Plaza Hotel Smouha and sharing your comment at our hotel trip advisor page.
We are so happy with all what you have mentioned and will certainly pass it to our team members specially the ones highlighted who will be proud and excel more efforts for service excellence.
Looking forward to welcoming you back at your soonest for another memorable stay at our hotel.
Best regards,
Mayar Wasfy
Guest Relation Manager
par un voyageur
Publié le 15 sept. 2024 sur Hotels
Firstly, I want to thank, Nafine, Mr. Mohammed..
Thank you for the quick check-in. I am very impressed with this hotel, that's the reason I keep coming back! I would highly recommend this hotel for first and foremost safety and the dining especially the lounge on the first floor that lounge is better than VIP lounges I've come across, a nice quiet getaway.. The staff are absolutely great, the food is brilliant excellent location. And a beautiful Mosque beside the hotel, it's fascinating to see the work of this mosque, really impressive! The Gym is another bonus. Hygiene is up to date..! Great environment especially for business trips and families! I would definitely come back.. Without doubt. Thank you staff for making my trip more awesome. I would give this hotel a 5 star
Commentaires de Gestion de l’hôtel
16 sept. 2024 par Comment from Hotel Management, Gestion de l’hôtel
Dear Mrs. Rehana Thank you for your good review regarding your recent stay in the Grand Plaza Hotel . we will be waiting for your next visit
par un voyageur
Publié le 4 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
5 sept. 2024 par Comment from Hotel Management, Gestion de l’hôtel
Dear Mr. Belal Thank you for your review regarding your stay in the Grand Plaza Hotel , We will be waiting for your next visit
par un voyageur
Publié le 28 août 2024 sur Expedia
I loved everything. From the staff, rooms, walkin showers, snd thr shopping msll beside the hotel. It had everything from restaurant's to shopping. Amusments, cinemas etc.. A great hotel loved it, a very trusted hotel.. very safe, housekeeping was hygienic. A wonderful.experience. DEFINITELY WILL RETURN. Mr Mohammed and guest relations Ms Nadine were soooo helpful..
Commentaires de Gestion de l’hôtel
30 août 2024 par Comment from Hotel Management, Gestion de l’hôtel
Dear Mrs. RehanaThank you for your review regarding your stay in the Grand Plaza Hotel Smouha , We will be waiting for you to visit us back soon
par un voyageur
Publié le 23 août 2024 sur Hotels
I really want to take time out and share my review on this hotel.
A great Thank you, to Ms. Nadine and Mr. Mohammed.
This is a brilliant hotel we visit it often, because of the hospitality... I definitely would reccommend this hotel to others, the walk in showers to the comfy beds, brilliantly clean, white bed sheets, excellent service brilliant breakfast, lunch, and dinner. The hotel is very clean up to standards. Brilliant hygiene, excellent staff, especially Ms. Nadine (guest relations)... she took care of all our needs.
Nearby, there is a huge mall full of restaurants, cinema, funfair, supermarket etc, its huge.
Brilliant location.
A great thank you, to all the staff. I Surely will return.
Thank you, for the lovely cake sent to my room, I appreciated that. Fruit is given complimentry to all guest.. this hotel takes care of the smallest needs, its a matter of just asking!
I would highly recommend this hotel
Commentaires de Gestion de l’hôtel
24 août 2024 par Comment from Hotel Management, Gestion de l’hôtel
Dear Mrs. Rehana Thank you for your positive review regarding your stay in the Grand Plaza Hotel Smouha. We are delighted you enjoyed your time with us and the our team made you feel welcome. We look forward to seeing you back soon.
par un voyageur
Publié le 21 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
22 août 2024 par Comment from Hotel Management, Gestion de l’hôtel
Dear Mr. Ian Thank you for your review regarding your stay in the Grand Plaza Hotel We look forward to welcoming you back again soon
par un voyageur
Publié le 20 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
22 août 2024 par Comment from Hotel Management, Gestion de l’hôtel
Dear Mrs. Rehana Thank you for your review regarding your stay in the Grand Plaza Hotel We look forward to welcoming you back again soon
par un voyageur
Publié le 15 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
17 août 2024 par Comment from Hotel Management, Gestion de l’hôtel
Dear Mr. Merit Thank you for your review regarding your stay in the Grand Plaza Hotel Smouha , We will be waiting for your next visit to us soon .
par un voyageur
God serivce og rent God beliggenhed
Publié le 18 juin 2024 sur HotelsCommentaires de Gestion de l’hôtel
18 juin 2024 par Comment from Hotel Management, Gestion de l’hôtel
Dear Mrs. Ghena Thank you for your recent review regarding your stay in the Grand Plaza Hotel , we will be waiting for your next visit
par un voyageur
Publié le 17 juin 2024 sur Expedia
Commentaires de Gestion de l’hôtel
18 juin 2024 par Comment from Hotel Management, Gestion de l’hôtel
Dear Mrs. Amira Thank you for your review regarding your recent visit to the Grand Plaza Hotel . we will be waiting for your next visit
