Note fondée sur 34 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,1 Propreté de la chambre
3,4 Service et personnel
3,2 Confort de la chambre
3,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 13 nov. 2021 sur Expedia
There wasn’t much to like about this place we I came in it was dirty and had bugs missing items they claimed to have I guessed I made a mistake and reported it to Expedia I got a phone and was threaten not to ever leave a bad review on there again I better call them first. After not receiving toilet paper or a blow dryer I bought my own and I requested that I didn’t want anyone in my room ( I left out the part I had to clean up the apartment cause there was trash and left over toys for other guess)so I emailed them I already got myself the toilet paper and blow dryer then I got woken up to my door getting bang on by two ladies trying to force there way in saying they have to fix my bathroom that I requested keep in mind these ladies have no id , no paperwork, no tools, dressed in hoodies (keep in mind I already told them I don’t want anyone to enter and leave anything at the door) so I called Vector travel who runs arrival And Associates with Trinity suites Told them I didn’t want anyone in my room again and the next day someone used a key and open the door when I called I talked to Faye who was more pissed than me she yelled at me for asking for a manager she told me I should leave and I wasn’t going to get a manager anytime soon I really tried my best to look on the bright side but they really need to work on Communication auntie hired a better cleaning crew
par un voyageur
Publié le 23 sept. 2021 sur Expedia
We never stayed in this unit, the kitchen was full of roaches....very unhealthy. The top of the stove and oven were not clean nor the pots and pans ready for use. The bedrooms, living room and bath were ok. We were disappointed. I appreciate the quick no hassle response to resolve this issue.
par un voyageur
Publié le 30 janv. 2021 sur Expedia
Property has a warm welcoming home feel. Instructions were easy, location was perfect (close to shops and highway), was provided with snacks, water, coffee etc for my stay. Bed was comfortable and slept good. Will definitely be returning and looking forward to staying again.
Commentaires de Gestion de l’hôtel
3 févr. 2021 par Vector, Gestion de l’hôtel
Thank you so much for your great review. We're excited to see that you were able to enjoy our central location, close to shopping and transportation options. Thank you for pointing out our complimentary amenities offered to our guests. We're excited we had the opportunity to host you and look forward to welcoming you back again soon.
par un voyageur
Publié le 5 janv. 2021 sur Expedia
Commentaires de Gestion de l’hôtel
3 févr. 2021 par Vector, Gestion de l’hôtel
Thank you Thaleia for your review. We hope that we could gather more information from you on how we missed the mark with your stay. Please reach out to us directly so we could learn more and make it right. thanks
par un voyageur
Publié le 28 oct. 2020 sur Hotels
They towed my company truck even though I had followed the parking primate instruction. There was damage done to the truck from towing. The property never disclosed that they didn’t allow vehicles with company logos. Property didn’t not pay the towing bill or disclose any information about there parking policy.
par un voyageur
Publié le 17 sept. 2020 sur Hotels
The place was so dated i decided to take the penalty and stay somewhere else.
par un voyageur de Virginia
Publié le 22 août 2020 sur Expedia
Nice place and beautyfull I like the key system and safety of the bullding
par un voyageur
Publié le 13 août 2020 sur Hotels
par un voyageur
Good stay
Publié le 2 août 2020 sur HotelsWe visited with family in February. The apartment was clean and location was nice.
par un voyageur
Urgent!
Publié le 24 juill. 2020 sur HotelsI always love the suites here of Alexandria but it was very disappointing to see bugs in hallways and in the apartment as if the building really needs an inspection on roaches.
