Note fondée sur 425 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,6 Propreté de la chambre
4,4 Service et personnel
4,6 Confort de la chambre
4,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur de Beloeil, Québec
Publié le 30 mars 2019 sur Expedia
Ils ont répondu parfaitement à nos attentes.
Pas l’hotel Le plus luxueux mais tout est moderne, pratique et propre.
Commentaires de Gestion de l’hôtel
1 mai 2019 par Danielle, Gestion de l’hôtel
Bonjour et merci pour votre évaluation, nous sommes heureux que vous ayez apprécié votre séjour chez nous!
par un voyageur
Publié le 29 sept. 2024 sur Expedia
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Commentaires de Gestion de l’hôtel
23 oct. 2024 par Melinda M., Gestion de l’hôtel
Dear Valued Guest,Thank you for your feedback.
par un voyageur
Publié le 2 sept. 2024 sur Hotels
Was given an occupied room. Was then moved to a substandard room in need of a renovation. Elevators smelled bad. Staff was friendly enough and it was quiet and near enough to places we needed to go, but can someone explain to me why I was charged $440 for a $398 stay as was quoted and appeared on the receipt? What was the extra $50 charge for?!
Commentaires de Gestion de l’hôtel
23 oct. 2024 par Melinda M., Gestion de l’hôtel
Dear Valued Guest, Thank you for your feedback. Along with room and taxes, upon check in we do authorize for incidentals which is a percentage of your room rate, as long as nothing was charged to your room, incidentals goes back to your card within 2-10 businesses days after check-out. I am terribly sorry that your stay with us was so unpleasant. Again, thank you for your feedback.
par un voyageur
Publié le 26 août 2024 sur Hotels
The biggest problem was the pool being fiwn My son has Autism and needs thexwater. He said he would settle for a tub but when we got to the room the tub stopper was missing. The young lady at the desk went overxand above to help.
Commentaires de Gestion de l’hôtel
23 oct. 2024 par Melinda M., Gestion de l’hôtel
Dear Valued Guest,Thank you for your feedback. My apologies that our pool was closed at the time of your stay. We had been working diligently to reopen it. On a good note our pool is now back in order. If you find yourself in the area again, please come stay with us. Thank you again for your feedback.
par un voyageur
Great room for staying
Publié le 25 août 2024 sur HotelsClean spacious room. Great for a family stop over or extended stay with nice kitchen and well organized closet space.
Commentaires de Gestion de l’hôtel
23 oct. 2024 par Melinda M., Gestion de l’hôtel
Dear Valued Guest,Thank you for your feedback. I am pleased to hear that you enjoyed your stay with us here at the TownePlace Suites. Thank you so much for your kind words about our property.
par un voyageur
Publié le 7 août 2024 sur Hotels
par un voyageur
Publié le 3 août 2024 sur Expedia
The night manager was extraordinary.
par un voyageur
Publié le 2 août 2024 sur Expedia
par un voyageur
Publié le 26 juill. 2024 sur Hotels
par un voyageur
Publié le 23 juill. 2024 sur Expedia
The room was very spacious.
