Ratings based on 118 Guest Reviews
Hear it directly from our travellers
3.7 Room cleanliness
3.9 Service & staff
3.4 Room comfort
3.3 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Aug. 31, 2024 on Expedia
Staff
by A traveller
Posted Jul. 29, 2024 on Expedia
The staff were lovely. We were welcomed with a drink and sweet snack while we were waiting to check in. We arrived very early, but they accommodated us by giving us a main floor room - which was lovely, but quite noisy from traffic, until check in time when we were given a fabulous room on the 5th floor. It’s an old hotel with lots of character. The view from our balcony was spectacular. The breakfast and light dinner options were great and the meals in the cafe were very good - service was a little slow - the violinist was exceptional. I would stay here again.
by A traveller
Posted Jul. 23, 2024 on Expedia
Menu very limited, no toasties or light bites. Hotel next door to a collapsed building, our window overlooked a rubbish dump next to the beach.watch for scammers in reception area, booking a taxi to airport for me ( 3000 EP) I actually got one myself for 650Ep,
Would I go back??? NEVER,
On the plus side waiters and cleaners work hard .
by A traveller
Posted Jun. 12, 2024 on Expedia
Historic hotel with spacious rooms and nice views of the sea. Great breakfast on rooftop terrace with panoramic views of the historic harbor.
by A traveller from OWOSSO
Posted May 9, 2024 on Expedia
All good, Manger Adel, Christina and all the staff were great.
by A traveller
Posted May 3, 2024 on Expedia
First off, this is old Alexandria. The former palace is very grand, with history. The six floor restaurant is excellent. The staff really help make this place and are prompt and friendly. You come to such a hotel to experience the former glory of Alexandria. In this I was impressed.
The problems is that place needs extensive maintenance. It is quite run down. My toilet was cracked and the bidet valve leaked water on the floor unless really tightened. My outdoor chair was cracked. It might be acceptable for Egyptians getting a discount rate, but for foreigners paying higher prices, this isn't really acceptable.
by A traveller
Posted May 3, 2024 on Hotels
Great friendly staff! They were so welcoming and flexible to our needs of us being there. The property is dated, but so well maintained and the breakfast offering was fantastic.
by A traveller
Posted May 3, 2024 on Expedia
Great location, friendly staff, nice food, need renovations and mentinance,
by A traveller
Posted Mar. 2, 2024 on Expedia
Only a one night stay but what a perfect place to be in Alexandria and recapture a little old world charm. The location is the best if you want to be in old Alex - 20 min walk to library and 20 min walk to Citadel - all along the beautiful Corniche. Christina at reception was wonderful helping us arrange a local tour and a taxi back to Cairo at the last minute! 10/10 for sure!
by A traveller
Posted Feb. 28, 2024 on Expedia
Beautiful old hotel that has been neglected a bit. My rug in my room was not vacuumed. My shower didn’t drain and I wasn’t given enough towels for 2 people. Next to the hotel is a vacant lot full of trash and barking wild dogs. Hotel should contact lot owner or city officials to remedy this eyesore. Rooms were beautiful and recently remodeled. Balcony had view of sea and vacant trash lot. Don’t get the light dinner. It was terrible. Not tasty at all and more like appetizers and not good ones. Breakfast was great. The Windsor has a remarkable location and views of the sea from their restaurant. Some of the furniture in the hallways are actually dirty and gross and need to be discarded as well as the curtains on the ground floor.
