Note fondée sur 306 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,6 Propreté de la chambre
3,7 Service et personnel
3,4 Confort de la chambre
3,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 17 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
20 août 2024 par Recepção, Gestion de l’hôtel
Caro Filipe, obrigada pela pontuação que atribuiu à sua estadia. Gostaríamos de saber um pouco mais sobre a sua opinião e se sentir à vontade, sempre nos pode contactar directamente. Estamos numa localização favorável, perto de vários pontos de interesse, fazemos de tudo para proporcionar uma boa estadia e estamos sempre disponíveis para ajudar. Com os Melhores Cumprimentos, Soldoiro
par un voyageur
Publié le 26 mars 2024 sur Expedia
Great experience/ Great service
Commentaires de Gestion de l’hôtel
1 avr. 2024 par Recepção, Gestion de l’hôtel
Dear Sylvie, thank you for your feedback and the rate you assigned us. It is good to know that we have met your expectations. This means that we are doing a good job, and we are on the right track, and what we want is that, for customers to leave here satisfied and with the desire to return! Best Regards, Soldoiro
par un voyageur
Publié le 22 juill. 2023 sur Hotels
Le personnel est très gentil. Les lits sont très inconfortables et c’est très bruyant dans ce coin.
Commentaires de Gestion de l’hôtel
24 juill. 2023 par Soldoiro, Gestion de l’hôtel
Dear Maryse, thank you for your feedback. We are very happy that the staff was welcoming and accommodating. However, we are sorry to hear that you were not satisfied with the beds. We always let our clients know, at check-in time, that our reception works 24hrs and to call, even during the night, were available for whatever reason is, also because our night auditor does several rounds throughout the night to control the noise. We do our maximum effort to control our guests, and unfortunately those who pass on the road, we cannot do anything. Best regards, Soldoiro
par un voyageur
Publié le 4 oct. 2022 sur Hotels
Commentaires de Gestion de l’hôtel
9 oct. 2022 par Recepção, Gestion de l’hôtel
Dear Laurene, thank you for your feedback and for the time you spent doing it and for the score you gave us. This will always be the purpose of our work, to make our guests leave here satisfied with our services and facilities. We do everything to provide the best to our guests, so that they feel comfortable and like at home. So that, in the future, our unit can be a choice of vacation destination. Best Regards, Soldoiro
par un voyageur
Publié le 12 déc. 2019 sur Expedia
Nous sommes demeurés précédemment au même hôtel plus tôt. C'était bien malgré le plancher sale. Encore le même problème de plancher sale à l'arrivée. Aussi, pas de tire--bouchon, ni de bol à salade, ni de support sèche -linge, ce que nous avions eu la fois précédente. Nous avons signalé le tout a la réception, mais rien n'a été fait. Heureusement, nous pouvions emprunter le tire-bouchon du bar pour 2 minutes, le trmps d'ouvrir notre bouteille. Heureusement, ce n'était pas cher, alors un bon rapport qualité-prix tout de même. En passant, Expedia aurait intérêt a m'envoyer une demande d'évaluation en français, car je vais me tanner...Ça fait quelques fois....
Commentaires de Gestion de l’hôtel
15 déc. 2019 par Costa, Recepção, Gestion de l’hôtel
Dear Mrs., thank you very much for your testimony and for the time you spent writing it. We would like to apologize for the setbacks to your stay, and if you did not make it enjoy your stay as expected and as in previous years. We are not at all forgetting our customers' requests, and whenever they are within our reach, we immediately react and do our best to meet our demands. So if there was really a lapse on our part once again, please accept our apology. We are always ready to help, so that our clients feel as if they are at home and that in the future Soldoiro will be present in the options to choose for the holidays. Best Regards, Soldoiro
par un voyageur
Publié le 2 déc. 2019 sur Hotels
Commentaires de Gestion de l’hôtel
9 déc. 2019 par Costa, Recepção, Gestion de l’hôtel
Dear guest, thank you very much for taking the time to write us your comments about your stay with us. Nothing makes us more proud than knowing that our customers are happy with our services, especially when they decide to return as is their case. This makes us more willing to do better every day. We were truly pleased by the score you gave us. Our duty is to provide our customers with the best experience so that they feel at home and comfortable. Best Regards, Soldoiro
par un voyageur
Très bon rapport qualité-prix !
Publié le 2 déc. 2019 sur HotelsTrès bon rapport qualité-prix ! Hôtel bien situé, avec de bons équipements dans l'appartement.
Commentaires de Gestion de l’hôtel
9 déc. 2019 par Costa, Recepção, Gestion de l’hôtel
Dear Guest, thank you very much for taking your time to write us your feedback about your stay with us. Nothing left us more proud than knowing that our clients were satisfied with our services. This left us with more willing to do better every day. Our duty is to provide the best experience to our customers, so Soldoiro can be a first choice for the next holidays. Best Regards, Soldoiro
par un voyageur
Publié le 23 mars 2019 sur Expedia
Appartement basique, très traditionnel et pas très moderne. Mais amplement suffisant, cuisine équipée, tv, climatisation.
Le TOP : la balcon avec vue sur la mer, où l’on peut admirer le coucher du soleil. La localisation est parfaite : 2 min a pieds de la plage et de ses restaurants vue mer, et 5 min de The Strip, pour les bars et restaurants.
Commentaires de Gestion de l’hôtel
26 mars 2019 par Costa, Recepção, Gestion de l’hôtel
Dear Guest, firstly we would like to thank you for taking your time to write us your feedback about your stay, because every opinion matter to us and help us to improve better our services. Every apartment is checked before the new arrival, however whenever clients asks us anything or report us that something could be missing or needs to be fixed, we immediately help and take measures to improve better the service and we do our maximum effort to attend clients requests. However, we are truly glad when reading your comment regarding our location, and the service given by the staff. Our duty is to help our customers, so they can return to us. Will be a pleasure to welcome you back and if there is something that we can do for you in your next visit, please let us know! Best Regards, Soldoiro
par un voyageur
Publié le 14 févr. 2019 sur Expedia
L'emplacement est parfait, la résidence est très calme -mois de février- le personnel est très aimable et efficace. Ce qui ne va pas c'est l'équipement de la cuisine pas un couteau qui coupe pas d'égouttoir à pates ni de verre à vin. La WIFI est hiératique
Commentaires de Gestion de l’hôtel
30 avr. 2019 par Costa, Gestion de l’hôtel
Dear Guest, thank you very much for giving up a little bit of your time to write your feedback about your stay with us. We do appreciate your review, because it gives us your point of view over all our facilities and the service of high quality that we try to give. When clients report at front desk that something is missing or needs to be fixed or if it is possible to arrange, we immediately take the necessary measures that meet clients needs. We feel very proud when reading your comment when you refer our location and the service provided by the staff. We thank you for the details from your feedback, because every opinion counts and help us doing better every day. We hope you can return some day in the future, and if there is anything we can do for you, do not hesitate to contact us. Best Regards, Soldoiro
par un voyageur
agreable séjours
Publié le 20 sept. 2018 sur Expedia
Pour : tres bien placé
proche des commodités .plages
Emplacement : lagos
phare saint vincent
sagres
trop bruyant pour moi les touristes font beaucoup la fete
Commentaires de Gestion de l’hôtel
25 sept. 2018 par Liliana Costa, Gestion de l’hôtel
Dear Guest, we would like to thank you for taking your time to give us your feedback about your stay with us. We would like to apologize for any inconvenience during your stay, that didn’t make you enjoy your stay in full, specially about the noise. We have a night auditor to keep under control the guests and we do maximum effort to put the noise down. He does a patrol during the night and also when somebody claims, he immediately reacts. Unfortunately the noise from the street it is not in our hands. We always do our maximum effort, to provide our customers the best holidays. We hope to have another chance of your visit, and then if there is something we can do for you, please let us know. Best Regards, Soldoiro
