Note fondée sur 15 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,7 Propreté de la chambre
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur de Tours France
Maison splendide
Publié le 12 août 2023 sur HomeAwayJe recommande vivement cette maison, nous avons passé un super séjour à 10 personnes avec des enfants. Proximité idéal, maison très propre, piscine sécurisée avec volet, literie de qualité.
Le propriétaire est très à l’écoute et d’une gentillesse extrême.
Encore merci ERWAN
Commentaires de Gestion de l’hôtel
2 nov. 2023 par VrboOwner, Gestion de l’hôtel
Bonsoir Teddy,
J'espere que vous allez bien.
Nous avons ete tres heureux de vous recevoir a la maison et nous esperons vous revoir tres bientot.
Cordialement
Erwan
par un voyageur
Très chouette séjour
Publié le 8 juill. 2023 sur HomeAwayTrès belle propriété, y compris pour les mobilités réduites. Le contact avec le propriétaire est tres facile. Proximité avec tout. Manque juste d'une table de ping pong.
Sinon très chouette séjour et super vacances
Commentaires de Gestion de l’hôtel
10 juill. 2023 par VrboOwner, Gestion de l’hôtel
Thank you for your comment, we hope to see you again very soon.
Cordially.
Erwan
par un voyageur
Perfect place to recharge
Publié le 1 sept. 2024 sur HomeAwayThis was our 5th summer season around Carvoeiro area and definitely the best so far. We loved everything about the villa. Luxurious and comfortable, remote and quiet, spacious, each room with its own bathroom, dining areas inside the house and outdoor just perfect for family meals. Highly recommend.
Commentaires de Gestion de l’hôtel
4 sept. 2024 par VrboOwner, Gestion de l’hôtel
It was a pleasure to welcome you for the first time, we hope to see you again very soon.
Best regards
Erwan
par un voyageur
The villa was perfect!
Publié le 20 août 2024 sur HomeAwayOur stay at the villa was exactly what we expected and as shown on the pictures. The communication overall with the owner and cleaner couldn’t be better, we will stay again!
Commentaires de Gestion de l’hôtel
23 août 2024 par VrboOwner, Gestion de l’hôtel
Dear André,
It is a pleasure to welcome you and your entire family.
We hope you will come back. And don't hesitate if you need anything.
Regards
Erwan
par un voyageur
Wonderful stay!
Publié le 2 juin 2024 sur HomeAwayA brilliant villa for our group of 3 families, absolutely perfect!
Commentaires de Gestion de l’hôtel
16 juill. 2024 par VrboOwner, Gestion de l’hôtel
Dear Helen, It was a pleasure to welcome you and your family to one of our homes.
We hope you come back.
All the best.
Erwan
par un voyageur de Liss, UK
Great Villa - well located
Publié le 1 nov. 2023 sur HomeAwayThis is a great property, spacious, well equipped, in a quiet setting. Erwan was our host and was very responsive and deligent. The location is walkable (15 mins) to a beach enclave, accessible via a tunnel, which the kids loved. The pool was very warm and spacious. Bedrooms all good, all en-suite and large. The outside kitchens were good for entertaining, there are two, one with BBQ off the main house, the other down by the pool. In respect of wider location, there are half a dozen restaurants 10-20 minutes walk away, and a shop. The main town is a short drive, with beach and amenities. Good for teenagers and children. We have a baby/ toddler, some steps etc require additional supervision, but that’s normal. Only, in context, a minor gripe, is the UK website doesn’t advertise an additional charge of €250 for heated pool. To be fair to Erwan the Spanish / Portuguese websites do say this. We sorted it, and the Pool was great. 45 mins from Faro Airport. Will visit again.
Commentaires de Gestion de l’hôtel
2 nov. 2023 par VrboOwner, Gestion de l’hôtel
Dear Charles,
It was a pleasure to receive you and we hope to see you again very soon.
Regards
Erwan
par un voyageur
Could not have been better
Publié le 23 sept. 2023 sur HomeAwayMy family and I have just had a wonderful stay at Quinta da Rosa. It is a beautifully appointed villa and kept to a very high standard. It exactly matched its description online. We were met with a lovely welcome package of essentials to make us comfortable, and the property was cleaned daily whilst we were there. The pool is beautiful and immaculately kept, as are the grounds. If we had any questions, they were answered immediately. Erwan was so helpful - thank you so much. We cannot rate this villa highly enough. We had a fabulous week and will certainly be back.
Commentaires de Gestion de l’hôtel
25 sept. 2023 par VrboOwner, Gestion de l’hôtel
Dear Lucy Ladd,
Thank you very much for your comment.
It's a pleasure to know that you enjoyed your stay.
we hope to see you again very soon in one of our houses.
Best regards
Erwan
par un voyageur
Avoid - SCAM
Publié le 22 août 2023 sur HomeAwayThe property was not up to the quality we would expect. Many items were broken (door handle, sunbed umbrella, etc) and had other short comings like the stove didn't work (no gas to cook for the first 2 days), no shampoo, limited toilet paper, etc. Hence, for this price the place is NOT managed well. In addition, the quality of the furnishings are rather cheap and flimsy.
We treated the property well (e.g. didn't wear shoes in the house, etc), and my family still managed to enjoy Portugal. However, the reason I am leaving such a poor rating is because the manager is trying to charge us for items that were already broken when we arrived - which is crazy! It is clear that they have not been taking inventory of the various groups coming into use the property, and now expect us to pay for items we did not break! (We didn't break anything) This is unacceptable and a scam. I've already made a complaint to VBRO. Hence, I would not rent this property nor would I recommend it. Hence, avoid this property if you have other options.
Commentaires de Gestion de l’hôtel
16 juill. 2024 par VrboOwner, Gestion de l’hôtel
We would like to respond to your comments.
No one is perfect, but it seemed to us throughout your stay that you were confusing a hotel and a rental house.
Your requirements exceeded what was contractually stipulated.
We leave all our customers a courtesy breakfast, soap in each bathroom and a roll of toilet paper in each toilet.
Our house was finished 3 years ago and we have been renting it through Vrbo for 2 years and with the conditions you accepted.
Until now, we have not made any deduction from the guarantee required from our customers, since the house was returned to us in good condition.
The fact is that you broke 2 wooden deckchairs bought 3 years ago and broke a branch of a parasol bought last June. We have the invoices at your disposal.
We regret not having been more severe.
In fact, all the rooms had keys, there are only 3 left.
When you reported a gas problem, within a quarter of an hour someone came and found...the exterior gate open and the gas taps closed.
We had to repair this little door.
For some reason, you had completely unscrewed the drain on the kitchen sink. You left the rod and screws, so we were able to piece it together.
We bought 2 new deckchairs and had the parasol repaired, as we have other customers arriving. We have passed the cost on to your warranty, which is compliant.
par un voyageur
Best apart
Publié le 14 août 2023 sur HomeAwaythe property is georgios. great viewa, great location, great amenities.
Erwan ist a super host. The communication was easy. All was perfect. We hope that we can come soon to this nice area.
Commentaires de Gestion de l’hôtel
2 nov. 2023 par VrboOwner, Gestion de l’hôtel
Dear Werner,
Hope you are well.
It was a pleasure to receive you and we hope to see you again very soon.
Regards
Erwan
par un voyageur
Amazing place in a great location
Publié le 13 juin 2023 sur HomeAwayFrom the moment we arrived we knew we had got this right! Lovely villa, beautifully kept with all the amenities and bits we needed to have a fab break!
Well heated pool, outdoor working bbq and gas hot plate, homely touches throughout the shared spaces, well stocked kitchen, lovely en suite bedrooms and amazing views from all over the property! Erwan the manager and Sandra our housekeeper were very attentive and helpful.
It’s down a quiet dirt road but 4mins/euros to the supermarket via Uber for the big shop, and little shops within walking distance. The beach is a 15-20min walk with kids downhill, and very worth it, but you’d be completely forgiven for not leaving this villa at all, it’s that great!
Any questions or concerns were addressed promptly by Erwan and he gave us some great recommendations for local meals!
Can’t wait to come back! Thanks
Commentaires de Gestion de l’hôtel
14 juin 2023 par VrboOwner, Gestion de l’hôtel
Thank you Amir for your comment, it's really very nice.
We will try to improve our house even more so that when you come back everything will be perfect, we look forward to welcoming you again.
Thank you so much.
Erwan
