Note fondée sur 65 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,8 Propreté de la chambre
4,6 Service et personnel
4,6 Confort de la chambre
4,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 11 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
13 août 2024 par CH, Gestion de l’hôtel
Dear Thomas,Thank you for taking the time to share your feedback. We're genuinely sorry to learn that your experience at W Algarve fell short of your expectations. Your insights are incredibly important to us, as they help us identify areas where we can improve. We strive to provide exceptional service and memorable experiences for all our guests, and it’s clear we missed the mark during your stay.Please know that your concerns are being taken seriously, and we are working to address the issues you encountered. We truly hope you’ll consider giving us another opportunity in the future to provide you with the level of service and quality that you deserve.Best regards,Christian HumbertGeneral Manager
par un voyageur
Publié le 21 juill. 2024 sur Expedia
Amazing stay at the W.
Commentaires de Gestion de l’hôtel
22 juill. 2024 par CH, Gestion de l’hôtel
Dear DelphineThank you for your wonderful feedback! We are thrilled to hear that you had an amazing stay at W Algarve.It's always a pleasure to know that our guests have enjoyed their time with us. We look forward to welcoming you back for another fantastic experience.Best regardsChristian HumbertGeneral Manager
par un voyageur
Publié le 11 mai 2024 sur Expedia
Amazing hotel with high service level.
Very kind people
Commentaires de Gestion de l’hôtel
13 mai 2024 par CH, Gestion de l’hôtel
Dear Lambeau,Your review succinctly captures the essence of your experience at the hotel. It's great to hear that you found the hotel to be amazing, with a high level of service. The kindness of the staff clearly made a positive impression on you, contributing to the overall enjoyment of your stay.Thank you for sharing your positive feedback!We look forward to welcome you backBest regards,Christian HumbertGeneral Manager
par un voyageur
Un séjour Mega marvellous!
Publié le 28 déc. 2023 sur HotelsL’hôtel est idéalement situé, facilement accessible en voiture. L’accès direct à la plage est agréable.
Le personnel est au petit soin, c’est appréciable.
La chambre est très bien équipée et est bien décorée.
La vue depuis la chambre que nous avions réservée est incroyable.
Le petit déjeuner est très bien mais il nous a fallu attendre 15-20 minutes tous les jours pour avoir nos boissons chaudes. Les tables sont les unes sur les autres. Ce n’est pas acceptable.
Si l’occasion se présente, nous y retournerons.
Commentaires de Gestion de l’hôtel
1 janv. 2024 par CA, Gestion de l’hôtel
Dear Guest,Thank you for your detailed comments about your stay at our hotel. We are happy to hear that the hotel's location was convenient for you and that the direct access to the beach was appreciated.Your experience is valuable to us, and we will share your concerns with the responsible team to improve the efficiency of the service.We are happy that you enjoyed the attention of the team, the decoration of the room and the incredible view. We hope to have the opportunity to welcome you back in the future. Thank you very much for choosing our hotel, and we look forward to your return.Sunny Regards,Cajetan AraujoGeneral Manager
par un voyageur
Un séjour exceptionnel
Publié le 27 août 2023 sur HotelsUn hôtel fantastique avec un service sur mesure et des attentions régulières auprès de la clientèle. Hôtel situé en bordure d’une petite plage… Magnifique !
Commentaires de Gestion de l’hôtel
20 sept. 2023 par CA, Gestion de l’hôtel
Dear PhilippeMerci beaucoup pour votre commentaire élogieux ! Nous sommes ravis d'apprendre que vous avez passé un séjour fantastique dans notre hôtel et que notre service sur mesure ainsi que nos attentions régulières ont contribué à rendre votre séjour mémorable. La proximité de notre hôtel avec une petite plage magnifique est certainement un atout. Nous espérons avoir le plaisir de vous accueillir à nouveau à l'avenir pour une expérience tout aussi merveilleuse.Cordialement,Cajetan AraujoGeneral Manager
par un voyageur
Publié le 24 août 2023 sur Expedia
Wondeful Hotel !
Commentaires de Gestion de l’hôtel
20 sept. 2023 par CA, Gestion de l’hôtel
Dear Alexandre,Thank you for your concise but positive review! We're thrilled to hear that you had a wonderful experience at the hotel. If you have any specific comments or would like to share more about your stay, please feel free to do so. We look forward to welcoming you back in the future!Sunny regards,Cajetan AraujoGeneral Manager
par un voyageur
Publié le 18 août 2023 sur Hotels
Commentaires de Gestion de l’hôtel
20 sept. 2023 par CA, Gestion de l’hôtel
Dear SabrinaThank you for choosing W Algarve for your stay in PortugalWe're very glad to know that you enjoyed and hope to welcome you soon againSunny regardsCajetan AraujoGeneral Manager
par un voyageur
Publié le 26 sept. 2024 sur Expedia
Was a guest here for 4 nights, and my brother had his wedding here on the one night. I travelled with my 2 year old son and wife. The service provided by all the staff to myself and my extended family was nothing short of amazing. The property and facilities are well maintined and great to use.
Thank you.
Commentaires de Gestion de l’hôtel
26 sept. 2024 par CH, Gestion de l’hôtel
Dear PavitarThank you so much for your kind words! We're thrilled to hear that you and your family had such a wonderful stay with us, especially during such a special occasion as your brother’s wedding. It’s great to know that you enjoyed the service, facilities, and that our team made you feel well taken care of. It was a pleasure to host you, your wife, and your son, and we're so happy to have been part of your memorable experience. We hope to welcome you back in the future!Best regards,Christian HumbertGeneral Manager
par un voyageur
Publié le 25 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
26 sept. 2024 par CH, Gestion de l’hôtel
Dear Michael,Thank you for the fantastic 10 out of 10 review! We’re so pleased that your experience with us was a perfect one. It’s always our goal to provide exceptional service and a memorable stay, and we're glad to know we succeeded. We truly appreciate your kind words and look forward to welcoming you back again soon!Best regards,Christian HumbertGeneral Manager
par un voyageur
Publié le 20 sept. 2024 sur Expedia
The staff were amazing, they made the stay! The hotel is popular with weddings and functions so was a bit noisy in the evening. This aside the building, amenities and pool were fabulous. The hotel was close to a beach which was also great.
Commentaires de Gestion de l’hôtel
23 sept. 2024 par CH, Gestion de l’hôtel
Dear Samantha,Thank you so much for your kind words! We're delighted to hear that our staff made your stay special—that truly means a lot to us. We take pride in our team and their dedication to creating memorable experiences for our guests.We appreciate your understanding regarding the noise from weddings and functions, and we're glad that it didn't take away from your overall enjoyment of the hotel, amenities, and pool. It's wonderful to know that you also loved the nearby beach!We hope to have the pleasure of welcoming you back soon.Best regards,Christian HumbertGeneral Manager
