Note fondée sur 6 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,5 Propreté de la chambre
3,3 Service et personnel
3,8 Confort de la chambre
3,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 2 oct. 2023 sur Expedia
Overall experience is good
par un voyageur
Publié le 27 déc. 2022 sur Hotels
Not so good
par un voyageur
No Parking and trying to mint money!
Publié le 20 mars 2022 sur HotelsHere it goes-
1) No hotel owned parking, they will take you to a roadside parking which is away from the hotel and on the road , so you will not be able to access your vehicle and one might wonder how safe is their vehicle.
2) on extending your checking out time by 1 hour they might charge you with Rs. 1000. But if you combine them they might discount you.
3)On check out the hotel receptionist tried to charge us with 12% extra taxes which was unnecessary. When we enquired and investigated she just let it go and billed us without that 12% . She was bluffing and try to mint money.
3) lotssss of mosquitoes.
Overall rooms were okay with small kitchen platform, but faced problems due to parking and we understood they were trying to loot people and mint money their guest expense .
par un voyageur
Publié le 2 janv. 2021 sur Expedia
1. We had to ask for towels,
2. There was no wifi,
3. There was no refrigerator or coffee/tea kettle,
4. Inspite of that, you couldn't even provide us ice,
5. Room was stinking as we entered,
6. We had to ask for mosquito repellent, that was not there in the room
7. We waited for Morning breakfast for almost an hour.
8. Toiletry Kit????
If we are paying more than 5k for 1 night, we expect all such things.
When you charge so much it is YOUR responsibility to provide service accordingly.
Sorry to say, but Nearby cottages provide 5star service.
Since you felt we are irresponsible,
But you guys were highly UNPROFESSIONAL.
par un voyageur
Publié le 14 févr. 2019 sur Hotels
Commentaires de Gestion de l’hôtel
14 févr. 2019 par Hotel Nirvana (Alibaug), Gestion de l’hôtel
Dear Ms. Ingrid,
Many thanks for your patronage and bestowing us with excellent rating following your stay with us at Hotel Nirvana. Our entire team including me in expressing their most sincere gratitude for this special recognition. Your praise and recommendation of our hotel is a true inspiration for our team in their endeavour to exceed guest expectations. Once again, many thanks for endorsing our products and services on this forum and recommending us to discerning travelers. We look forward to your continuous visits.
Thanks & Regards
par un voyageur
Good Hotel to stay an in centrally located
Publié le 17 mai 2018 sur HotelsExcellent
Commentaires de Gestion de l’hôtel
18 mai 2018 par Rakesh Banerjee, Gestion de l’hôtel
Dear Ms. Neela,
Many thanks for your patronage and bestowing us with excellent rating following your stay with us at Hotel Nirvana!
It is a delight to know that we could provide you a relaxing sanctuary, replete with close to home comfort and contemporary luxuries.
We are glad that our impeccable services.
Our entire team including me in expressing their most sincere gratitude for this special recognition.
Your praise and recommendation of our hotel is a true inspiration for our team in their endeavour to exceed guest expectations.
Once again, many thanks for endorsing our products and services on this forum and recommending us to discerning travelers. We look forward to your continuous visits.
Thanks & Regards
