Note fondée sur 160 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,2 Propreté de la chambre
4,1 Service et personnel
4,3 Confort de la chambre
4,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 25 juill. 2024 sur Expedia
The property was family friendly, and the staff was courteous and responsive. However, there were many issues with the stay including leakage in the rooms, slow service in the restaurant, among others - that took away from the overall experience.
Commentaires de Gestion de l’hôtel
30 juill. 2024 par Kunal Shanker, Gestion de l’hôtel
Dear Ms. Priya,Thank you for taking the time to share your feedback. I’m glad to hear that you found our property family-friendly and appreciated the courtesy and responsiveness of our staff.However, I’m truly sorry to learn about the issues you encountered during your stay. Your comments regarding the leakage in the rooms and slow service in the restaurant are concerning, and I want to assure you that we are taking immediate steps to address these matters.We strive to provide a seamless experience for all our guests, and it’s clear we fell short in this instance. Your feedback is invaluable in helping us improve, and I will personally ensure that the necessary improvements are made.If there is anything specific you would like to discuss further or if there’s any way we can make it up to you, please don’t hesitate to reach out to me directly at [your contact information]. We hope to have the opportunity to welcome you back in the future and provide you with a much-improved experience.Thank you once again for your valuable feedback.Warm regards,Kunal ShankerGeneral Manager
par un voyageur
Publié le 22 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
30 juill. 2024 par Kunal Shanker, Gestion de l’hôtel
Dear Guest,Thank you for sharing your feedback. I’m genuinely sorry to hear that your recent stay did not meet your expectations.I would like to offer my sincerest apologies for the inconvenience you faced. Your feedback is invaluable to us, and I am committed to making the necessary improvements. We hope to have the opportunity to better serve you in the future and to provide you with the quality experience you deserve.Warm regards,Kunal ShankerGeneral Manager
par un voyageur
Publié le 13 juin 2024 sur Expedia
Commentaires de Gestion de l’hôtel
30 juill. 2024 par Kunal Shanker, Gestion de l’hôtel
Dear Guest,Thank you for taking the time to share your feedback from your visit to Radisson Blu Resort & Spa - Alibaug, India.We are delighted to read from your review that you enjoyed your recent stay with us and we also appreciate you pointing out the excellent service you received from our ambassadors. It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson Blu Resort & Spa - Alibaug, India, I look forward to welcoming you back.Warm regards,Kunal ShankerGeneral Manager
par un voyageur
Publié le 2 juin 2024 sur Expedia
Commentaires de Gestion de l’hôtel
30 juill. 2024 par Kunal Shanker, Gestion de l’hôtel
Dear Guest,Thank you for taking the time to share your feedback from your visit to Radisson Blu Resort & Spa - Alibaug, India.We are delighted to read from your review that you enjoyed your recent stay with us and we also appreciate you pointing out the excellent service you received from our ambassadors. It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson Blu Resort & Spa - Alibaug, India, I look forward to welcoming you back.Warm regards,Kunal ShankerGeneral Manager
par un voyageur
Publié le 31 mars 2024 sur Expedia
Commentaires de Gestion de l’hôtel
21 avr. 2024 par Comment from Hotel Management, Gestion de l’hôtel
Dear Rachita, Thank you for taking the time to share your feedback with us. We appreciate your honesty and value your opinion. We're glad to hear that you had a satisfactory experience during your stay. If there's anything specific you feel we could improve upon to make your next visit even better, please don't hesitate to let us know.Warm regards,Kunal ShankerGeneral ManagerRadisson Blu Resort & Spa, Alibaug!
par un voyageur
Publié le 31 janv. 2024 sur Expedia
Great property and pretty spacious!
Commentaires de Gestion de l’hôtel
7 févr. 2024 par Tejesh Kasar, Gestion de l’hôtel
Dear Rahil Thank you for taking the time to share your feedback from your visit to Radisson Blu Resort & Spa - Alibaug, India.We are delighted to read from your review that you enjoyed your recent stay with us and we also appreciate you pointing out the excellent service you received from our ambassadors. It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson Blu Resort & Spa - Alibaug, India, I look forward to welcoming you back.Sincerely, Radisson Blu Resort & Spa - Alibaug, India
par un voyageur
Publié le 15 janv. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
20 janv. 2024 par Team Radisson Blu Resort & Spa Alibaug., Gestion de l’hôtel
Dear Guest, Greetings from Radisson Blu Resort & Spa Alibaug!Thank you for your kind words of appreciation and we are glad to hear you had a wonderful stay with us.Such positive feedback specially from an esteem guest as you, motivates and encourages us all to perform better. We look forward to welcome you back whenever you plan your next getaway.Kindest Regards, Team Radisson Blu Resort & Spa Alibaug.
par un voyageur
Publié le 10 nov. 2023 sur Expedia
Very rude receptionist
Commentaires de Gestion de l’hôtel
14 nov. 2023 par Pradeep Shinde, Gestion de l’hôtel
Dear Ms. Priya, Greetings from Radisson Blu Resort & Spa - Alibaug, India. We would like to express our sincere apologies for any dissatisfaction you may have experienced during your stay. Your feedback, and shortfalls you encountered as you have mentioned, and those points will be highly taken under consideration and informed to the concern department heads to seek a prompt improvement, your opinion is of utmost importance to us, and we will make every effort to address your concerns.We appreciate your patronage, and we truly hope that you will give us a second chance to show our improvement. We are looking forward to welcoming you back to our Radisson Blu Resort & Spa - Alibaug, India in the near future. Sincerely, Team, Radisson Blu Resort & Spa - Alibaug, India
par un voyageur
Publié le 30 oct. 2023 sur Expedia
well maintained.. clean. fresh feeling .. open spaces... quiet alcoves .. well curated artefacts away from the city hustle..
Commentaires de Gestion de l’hôtel
1 nov. 2023 par Pradeep Shinde, Gestion de l’hôtel
Dear Ms. Bindu,Greetings from Radisson Blu Resort & Spa Alibaug!It was indeed a pleasure to have you stay at Radisson Blu Resort & Spa Alibaug, and thank you for sharing feedback on your experience with us.We are delighted that you had an enjoyable stay and that the team looked after you well. Our team is committed to exceeding our guest’s expectations and your feedback will motivate everyone to strive harder. The team and I believe that the small details make a big impression and help us create exceptional moments for our guests. I have shared your compliments with our team, for whom it will be a tremendous source of inspiration.The team and I look forward to your continued visits and we assure you of our best service and attention at all times.Kindest Regards, Team Radisson Blu Resort & Spa Alibaug.
par un voyageur
Publié le 26 oct. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
1 nov. 2023 par Pradeep Shinde, Gestion de l’hôtel
Dear Mr. Varunraj,Greetings from Radisson Blu Resort & Spa Alibaug!It was indeed a pleasure to have you stay at Radisson Blu Resort & Spa Alibaug, and thank you for sharing feedback on your experience with us.We are delighted that you had an enjoyable stay and that the team looked after you well. Our team is committed to exceeding our guest’s expectations and your feedback will motivate everyone to strive harder. The team and I believe that the small details make a big impression and help us create exceptional moments for our guests. I have shared your compliments with our team, for whom it will be a tremendous source of inspiration.The team and I look forward to your continued visits and we assure you of our best service and attention at all times.Kindest Regards, Team Radisson Blu Resort & Spa Alibaug.
