Avis Alice Lodge Backpackers

Thank you for your positive feed back, we are glad you were satisfied with your stay. come back soon!.

Thank you for your positive feed back! We hope you come back soon!

Hi K, Thanks for taking the time to give us the positive review. There is a public bus system which reception would of been happy to give you details if asked. We have a bus stop about a 3 minute walk from the hostel. As Alice isn't very big the buses aren't super frequent but there is that option. The only other transport is a taxi. I really do apologise about the shuttle bus. I'm not sure if it was myself or my colleague who booked your shuttle for you but I know I would usually make the booking in front of you so it's possible the shuttle company had made the mistake and not us especially if you confirmed the pick up time with us twice I find it hard to believe that we would of just forgotten to book your shuttle. As I don't have you full name I can't look into it further but if you would like me to please email us with the details. if not then all I can do is apologise. Hope the rest of your travels go ahead without any issues. Thanks, Andrew

Hallo, Vielen Dank für Ihre positive Bewertung und Sternebewertung. Wir versuchen unseren Kunden die bestmögliche Erfahrung zu bieten und so hilfreich wie möglich zu sein. Wir schätzen Ihre freundlichen Worte sehr. Freut mich auch zu hören, dass du einen angenehmen Schlaf hast. sichere und glückliche Reise! Andrew und Alicja

Hi Jean, Thank you for taking the time to review our hostel and for your kind words. It is very much appreciated. I especially like that you specified that you graded us as a hostel and not a hotel. I feel that some people forget that they have booked into a hostel and expect all the luxuries of a hotel. I'm happy to hear that as a hostel we were able to meet all your expectations. Safe and happy travels!

Hi Chieko, Thank you for your review and feedback. Happy to hear you had a comfortable sleep. The kitchen is cleaned around lunch time every day and t towels are changed every day also. As it is a self service kitchen it can get quite messy quickly when fellow travellers don't clean up after themselves which can happen from time to time. Staff do try to keep it as clean as possible but are not here to clean up after people. I wouldn't go as far as saying check in times are limited. There is only 2.5 hours from 2-4:30pm that reception is closed. This gives staff a lunch break and as there is a gap in flights coming into Alice Springs at this time it's not affordable to be paying staff during this period. Sometimes shuttle buses arrive late from the airport or if you come back from your tour early you might have to wait during this time but we have signs at reception that let oyu know that we offer luggage storage if you want to head into town, free tea coffee and water in the kitchen as well as the option to have a swim in the pool to make this short wait as painless as possible. I hope the rest of your travels were safe and happy!