Note fondée sur 475 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,1 Propreté de la chambre
3,6 Service et personnel
4,2 Confort de la chambre
3,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 22 avr. 2019 sur Expedia
Commentaires de Gestion de l’hôtel
22 avr. 2019 par Guest Services, Gestion de l’hôtel
Thank you, so much, for taking the time to share your positive thoughts about your stay – now hurry up and come back for more #BiminiBliss!
par un voyageur
Publié le 22 avr. 2019 sur Expedia
Les piscines sont moyennes propres. Carreaux cassés, poubelles non ramassees.
Commentaires de Gestion de l’hôtel
3 mai 2019 par Guest Services, Gestion de l’hôtel
Merci beaucoup pour vos commentaires extrêmement précieux.
par un voyageur
Publié le 12 janv. 2019 sur Hotels
We spent 3 days in Bimini and 2 nights in the Hilton hotel in beginning of january 2019.
The hotel is nice and clean. The room was very nice, spacious with luxuous design.
But because the hotel will close soon, everything was closed : hot tub, pools, restaurant and Casino was only opened the night.
So we payed the full price to enjoy one restaurant and one cold pool!
Moreover, spa and restaurant are very very expensive with just no choice to eat and no local food.
The hotel needs to be renew and low the price for the night. The quality service need to be improved, people are not welcomed and no information provided for excursions, etc.
Commentaires de Gestion de l’hôtel
16 janv. 2019 par Guest Services, Gestion de l’hôtel
Dear Ketty, thank you so very much for your feedback. We sincerely appreciate your words and will absolutely utilize this as a training tool. Thank you again for taking the time to write to us.
par MARIE THERESE
Hotel bien placé
Publié le 18 févr. 2017 sur HotelsBel hotel avec vue magnifique sur la mer. Seul problème : j'avais oublié ma carte bleue et ils refusent partout les espèces.
par un voyageur
Publié le 17 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
17 sept. 2024 par Ambrose Cartwright, Gestion de l’hôtel
Thank you for taking time to share your experience with us. We are thrilled you enjoyed your time here at the Hilton at Resorts World Bimini. We hope to have the pleasure of welcoming you back to our hotel soon!
par un voyageur
Publié le 17 sept. 2024 sur Expedia
Where to start: a great hotel in decline, gradually and slowly falling apart. The hygiene at this hotel is shameful—dirty dishes, dirty glasses, hallway carpets smell of dampness, and the grime is evident. It's disappointing considering the price charged per night. You arrive at the beach club and they don’t provide towels; you have to go back to the hotel, and they still don’t give you towels—you have to go all the way up to your room to get them because they’re limited. It’s embarrassing how poor the customer service is, not to mention the rude behavior and apathy of the staff. We went to eat at the restaurant, and my chicken was undercooked. Despite the high food prices, the lack of quality is terrible. At breakfast, by 8 a.m., there were no bagels left, even though it’s a $30 breakfast per person. The beach is a paradise, but this is one of the worst Hiltons I’ve been to.
Commentaires de Gestion de l’hôtel
17 sept. 2024 par Ambrose Cartwright, Gestion de l’hôtel
Thank you for staying with us here at the Hiton at Resorts World Bimini. We appreciate your feedback, and we will use it to make the necessary improvements. We hope to have the opportunity to welcome you back in the future.
par un voyageur
Publié le 15 sept. 2024 sur Expedia
Excellent hotel highly recommended
Commentaires de Gestion de l’hôtel
16 sept. 2024 par Resorts World Bimini, Gestion de l’hôtel
Thank you so much for leaving your review. We are thrilled to hear that you enjoyed your stay and time at our property.
par un voyageur
Publié le 10 sept. 2024 sur Expedia
Food bad and expensive. Shower was broken. Its the best hotel you can find in Bimini. Hotel room ls and parking are expensive as well.
Commentaires de Gestion de l’hôtel
10 sept. 2024 par Hilton Front Desk Team, Gestion de l’hôtel
Good Afternoon!Thank you for your feedback, we apologize for the inconvenience faced during your stay and will try our very best to correct them. We hope to see you again!
par un voyageur
Publié le 8 sept. 2024 sur Hotels
The AC in our room wasn’t working properly. The hotel lacks attention.
Commentaires de Gestion de l’hôtel
9 sept. 2024 par Resorts World Bimini, Gestion de l’hôtel
We truly value your feedback and apologize for not meeting your expectations this round. Let's us turn things around! We are always eager to hear how we can make your next visit unforgettable. Because here, every review is a chance for improvement.
par un voyageur
Publié le 8 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
9 sept. 2024 par Resorts World Bimini, Gestion de l’hôtel
So excited to hear that you had a great stay at our property. We hope to see you again soon.
