Note fondée sur 125 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,2 Propreté de la chambre
4,4 Service et personnel
3,7 Confort de la chambre
3,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 29 déc. 2019 sur Hotels
Mon mari a oublié son alliance dans le lit nous avons appelé le lendemain ils n'ont pas trouvé apparemment l'Alliance !!!!!!
Commentaires de Gestion de l’hôtel
29 déc. 2019 par Nicky, Gestion de l’hôtel
Good morning Anne-marie, Sorry to hear that your husband lost his ring. If we do find it we will be in touch. Kind regards, Nicky.
par un voyageur
Publié le 23 août 2024 sur Hotels
par un voyageur
Publié le 13 août 2024 sur Lastminute
Absolutely love it here so quiet and peaceful beautifully kept and clean staff are amazing and I just can’t fault the place has everything for the kids from older to younger and the indoor heated pool is AMAZING!! We travelled with a 2yr old and she loved everything from mini golf to tennis, jumping pillow and the playground she didn’t stop! Was one of our best working holidays! Thank you!!
Commentaires de Gestion de l’hôtel
13 août 2024 par NRMA Warrnambool, Gestion de l’hôtel
Hi Jason, Thankyou so much! We are so pleased yourself and your family had a great stay with us, and you were able to enjoy all the facilities we have to offer! Please come again soon!
par un voyageur
Publié le 5 août 2024 sur Lastminute
Staff and amenities exceeded our expectations this place is worth more then 5 stars so friendly and just a beautiful spot!
Commentaires de Gestion de l’hôtel
13 août 2024 par NRMA Warrnambool, Gestion de l’hôtel
Thanks so much for your lovely review Jason! We cant wait for your next stay! :)
par un voyageur
Publié le 5 août 2024 sur Wotif
Clean, friendly, easy
Commentaires de Gestion de l’hôtel
13 août 2024 par NRMA Warrnambool, Gestion de l’hôtel
Thanks so much Nick!
par un voyageur
Publié le 22 juill. 2024 sur Wotif
I stayed up here for work and was held up late at a job. Reception (I think her name was Fiona - I hope I got that right) was flawless they were so helpful and made late check in super easy. I really appreciate their customer service and highly recommend this place to anyone that visits the area
Commentaires de Gestion de l’hôtel
1 août 2024 par NRMA Warrnambool, Gestion de l’hôtel
Hi Andy,Thankyou so much for your wonderful review. We are very lucky to have some Amazing staff members. I will be sure to pass on your kind words to Fiona.
par un voyageur
Publié le 18 juill. 2024 sur Lastminute
Met expectations, roomy, comfortable
Commentaires de Gestion de l’hôtel
1 août 2024 par NRMA Warrnambool, Gestion de l’hôtel
Thanks so much Jennifer!
par un voyageur
Publié le 16 juill. 2024 sur Expedia
We stayed in a deluxe three bedroom cabin. Cabin is a little run down, but overall spacious and has mostly all amenities required for a comfortable stay. Park seems to be nice with lots of facilities.
Commentaires de Gestion de l’hôtel
1 août 2024 par NRMA Warrnambool, Gestion de l’hôtel
Hi Zejna, We apologise your stay was not to your expectations. We have a whole range of updates coming through, so we would love to have you stay with us again to check these all out.
par un voyageur
Publié le 11 juill. 2024 sur Hotels
par un voyageur
Publié le 7 juill. 2024 sur Expedia
Mattress was sunken. Too soft. Didn't have good sleep. Had to sleep on sofa. No heater in the rooms. Beds were not made. They just left bed sheets on the mattress. What a disappointment. The staff manning the reception and facilities were not service oriented.
Commentaires de Gestion de l’hôtel
7 juill. 2024 par NRMA Warrnambool, Gestion de l’hôtel
Hi Michael,Thank you for your feedback.All our cabins are equipped with a Reverse Cycle Heating System, so we are unsure what you are referring to about no heating. We do make up the main beds in every cabin, and provide sheets for the single beds so children can choose their sleeping arrangements. We regret any disappointment this may have caused you.Additionally, we are sorry to hear about the issues you encountered with our staff. Providing excellent service is always our priority, and reflected strongly in all guests feedback.Once again, thank you for bringing these concerns to our notice. We hope to have the opportunity to welcome you back again.
