Note fondée sur 533 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,5 Propreté de la chambre
3,7 Service et personnel
3,6 Confort de la chambre
3,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 13 août 2018 sur Hotels
par un voyageur de Québec
Hotel bien situé
Publié le 14 avr. 2018 sur ExpediaWifi excellent, assenceur à renouveler, aucun déjeuner, pas de séchoir à cheveux, lit confortable, correct pour un soir , pas satisfait pour 107$ cdn taxe inclus
par un voyageur
Publié le 24 oct. 2024 sur Expedia
Close to everything.
Commentaires de Gestion de l’hôtel
25 oct. 2024 par Manager, Gestion de l’hôtel
Hello Mariel,We are delighted to hear that our hotel's location was convenient for you. We strive to provide a prime location for our guests to enjoy their stay to the fullest. Your feedback is greatly appreciated, and we hope to welcome you back soon for another enjoyable visit.
par un voyageur
Publié le 22 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
23 oct. 2024 par Manager, Gestion de l’hôtel
Hello Baby, We appreciate you taking the time to share your experience with us. Should you have any further comments or concerns, please do not hesitate to contact us directly. We value your input and hope to welcome you back in the future.
par un voyageur
Smoke smell
Publié le 21 oct. 2024 sur HotelsRoom was non smoking. Reeked of smoke and pot.
Bed had black dirt on the sheets. Wall molding and lamps were rusted out and stained.
Room booking showed fridge and microwave. None present in the room. Ac cover vent was missing.
All for a low budget room with the bare minimums (what I expected) but the smell was the worst.
Will never go back
Commentaires de Gestion de l’hôtel
22 oct. 2024 par Manager, Gestion de l’hôtel
Hello Nicholas, Thank you for sharing your feedback with us. We apologize for any inconvenience you experienced during your stay. We appreciate your comments and will escalate them to our management team for further review. Your input helps us to continuously improve our services for all guests in the future.
par un voyageur
Publié le 20 oct. 2024 sur Expedia
Bed was really uncomfortable
Commentaires de Gestion de l’hôtel
21 oct. 2024 par Manager, Gestion de l’hôtel
Hello lined, We appreciate your feedback and we regret to hear that you found the bed uncomfortable during your stay. Our team will look into this to ensure our guests have a pleasant experience in the future. Thank you for bringing this to our attention.
par un voyageur
Publié le 17 oct. 2024 sur Expedia
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Commentaires de Gestion de l’hôtel
19 oct. 2024 par Manager, Gestion de l’hôtel
Hello sebastian,We're grateful for your feedback and regret to hear about your experience. Please know we take guest satisfaction seriously and encourage you to reach out to our management team to further discuss your concerns. Your insights are valuable for us to enhance our service and provide a better experience for all our guests.
par un voyageur
Publié le 14 oct. 2024 sur Expedia
The bathroom needs more cleaning and the area too.
Commentaires de Gestion de l’hôtel
16 oct. 2024 par Manager, Gestion de l’hôtel
Hello Maria, We appreciate your feedback and will share it with our housekeeping team for their review. Our goal is always to provide a clean and comfortable stay for our guests. Thank you for bringing this to our attention.
par un voyageur
Publié le 12 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
13 oct. 2024 par Manager, Gestion de l’hôtel
Hello Greg,We're sorry to hear that your experience didn't meet your expectations. We encourage you to contact us directly to address any concerns you may have had during your stay. We value your feedback and would appreciate the opportunity to make it right for you.
par un voyageur
Publié le 8 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
10 oct. 2024 par Manager, Gestion de l’hôtel
Hello Biji,Thank you for taking the time to complete our guest satisfaction survey and for rating our hotel so highly! We are glad you had a great time with us, and we look forward to serving you again.
