Ratings based on 34 Guest Reviews
Hear it directly from our travellers
4.2 Room cleanliness
3.9 Service & staff
3.7 Room comfort
3.8 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Jun. 18, 2024 on Expedia
looks good in the picture but needs a lot of improvements, the smell in the room was awful, the wifi was terrible , without car very inconvenient to reach after 21:00
Comment from Hotel Management
Jun. 25, 2024 by S. Herrmann, Hotel Management
Lieber Christian, Danke für Ihr Feedback. Ihre Erfahrungen sind uns sehr wichtig, denn nur durch konstruktive Äußerungen können wir Schwachstellen erkennen und somit die Betriebsabläufe in unserem Haus ständig verbessern. Seien Sie versichert, dass die von Ihnen geschilderten Eindrücke in keiner Weise unserem Standard entsprechen und wir alle notwendigen Maßnahmen ergreifen werden, um solche Vorkommnisse in Zukunft auszuschließen. Demnach hoffen wir auf eine weitere Gelegenheit, Ihnen während eines zukünftigen Besuches ein besseres Erlebnis zu bieten und Sie vom Qualitätsniveau unseres Hauses in jeglicher Hinsicht zu überzeugen
by A traveller
Posted Oct. 14, 2023 on Expedia
its a wonderful place to stay.
Comment from Hotel Management
Oct. 16, 2023 by S. Herrmann, Hotel Management
Dear Jorge, thank you very much for the excellent evaluation of our pension. On behalf of our entire team, we thank you for your compliment and are pleased that you had a pleasant stay and that we could convince with our offers. We would be pleased to welcome you again soonYour Team Haus am Bach
by A traveller
Posted Aug. 3, 2023 on Hotels
Comment from Hotel Management
Aug. 4, 2023 by S. Herrmann, Hotel Management
Dear John, thank you very much for your wonderful feedback, which the whole team was very happy about. We are glad that we could convince you of our hotel. Hope to see you again soon!Your Team Novitel
by A traveller
Posted Oct. 8, 2019 on Expedia
Very clean, awesome breakfast, quiet place, easy late check in.
Comment from Hotel Management
Sep. 24, 2020 by Ihr Haus am Bach Team, Hotel Management
Thank you for your good rating.
by A traveller
Posted Dec. 8, 2018 on Expedia
Its a very quiet place, with safe walking to nearby restraurants.
Comment from Hotel Management
Dec. 11, 2018 by Haus am Bach, Hotel Management
Thank you so much, for this nice rating.
by A traveller from UK
Posted Oct. 10, 2018 on Expedia
I can't fault the accommodation itself, it was surprisingly good for a basic room, very clean and had everything we needed for 1 night, our problem was the check-in procedure. We arrived just after the stated 3pm check-in time but when we got there we couldn't get in. To access the rooms you need a code to collect the key from a locked box but we didn't have a code. I rang the phone no. attached to the door and tried to explain this to the lady on the other end (my German is very basic) but she put the phone down on me! Luckily a very kind gentleman who was checking in after us phoned the lady and organized our room key for us. Without him we would have been stuck. Apparently we should have had a code emailed to us but we didn't receive one. Despite that it is in a nice location by a river, with shops nearby and 20 minutes from Munich airport.
Comment from Hotel Management
Sep. 24, 2020 by Ihr Haus am Bach Team, Hotel Management
We are pleased that you liked our little guest house in Allershausen.
Unfortunately, not all booking portals can send us the contact details of the guests. That is why we can only send the data for check-in via the respective booking portals. When booking, our guests receive an automated message with the most important information about our house, including information about check-in on the day of arrival.
by A traveller
Nice place to stay close to the airport.
Posted Sep. 26, 2018 on HotelsI'd recommend this place if you are looking for a reasonably priced place to stay close to the airport.
Comment from Hotel Management
Sep. 27, 2018 by "Haus am Bach" Allershausen, Hotel Management
Thank you so much!
by A traveller
Posted Aug. 31, 2024 on Hotels
Comment from Hotel Management
Sep. 11, 2024 by S. Herrmann, Hotel Management
Dear Francis, thank you for your feedback, we would be delighted to welcome you again on your next holiday. Team Novitel Haus am Bach
by A traveller
Gammelt dårlig ikke frokost uteplass ikke god
Posted Jul. 19, 2024 on HotelsComment from Hotel Management
Jul. 23, 2024 by S. Herrmann, Hotel Management
Dear Svein, thank you for your review. Customer feedback is an opportunity for us to constantly improve the quality of the hotel. We are happy to take your criticism and comments on board. We are already looking forward to your next visit and wish you all the best. Your team Haus am Bach
by A traveller
Posted Jul. 14, 2024 on Hotels
Comment from Hotel Management
Jul. 23, 2024 by S. Herrmann, Hotel Management
Lieber Jacob, was für ein Feedback - Herzlichen Dank! Unser Team freut sich sehr, dass Sie sich für unsere Pension entschieden haben und im Anschluss an Ihren Aufenthalt so positiv bewertet haben. Wir freuen uns schon jetzt auf Ihren nächsten Besuch! Herzliche Grüße Ihr Team Novitel Haus am Bach
