Note fondée sur 453 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,2 Propreté de la chambre
4,4 Service et personnel
4,3 Confort de la chambre
4,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 11 août 2023 sur Expedia
the room smeled very humid and I don't think the room was cleaned (trash in the bin, dirty towels,...)
Commentaires de Gestion de l’hôtel
11 août 2023 par Tammy, Gestion de l’hôtel
Dear Armando,We apologize for the room not being serviced as it should have been. Our staff will be coached on making sure theroom is fresh and trash is taken out to keep the room feeling comfortable. We value your business and hope you give us another chance to serve you.
par un voyageur
Publié le 15 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
30 sept. 2024 par Tammy, Gestion de l’hôtel
Thank you for your most valuable business!
par un voyageur
Publié le 15 sept. 2024 sur Expedia
Not enough towels, washcloths or hand towels. Pillows, mattresses, bed linen were very old. Staff was nice and breakfast was very good.
Commentaires de Gestion de l’hôtel
15 sept. 2024 par Tammy, Gestion de l’hôtel
Dear Richard,We are working to build our inventory and hope you come back and visit us again. We appreciate your feedback.
par un voyageur
Publié le 12 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
15 sept. 2024 par Tammy, Gestion de l’hôtel
Dear Melanie, Thank you kindly for your stay, we hope to serve you again.
par un voyageur de McLean
Publié le 3 sept. 2024 sur Expedia
was clean
Commentaires de Gestion de l’hôtel
3 sept. 2024 par Tammy, Gestion de l’hôtel
Greetings Theodore,We appreciate your valuable business and hope you visit again soon!Kind Regards,
par un voyageur de Lawrenceville
Publié le 3 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
3 sept. 2024 par Tammy, Gestion de l’hôtel
Dear Shalita,Thank you so much for your stay. We appreciate your valuable business, I hope you visit again soon.Kind Regards
par un voyageur
Publié le 29 août 2024 sur Expedia
Air conditioner and refrigerator were noisy. Had to unplug frig.
Commentaires de Gestion de l’hôtel
29 août 2024 par Tammy, Gestion de l’hôtel
Dear Michael,Thank you for your valuable business. We will correct the issue you mentioned and appreciate you bringing it to our attention. We hope we get a chance to serve you again.Kind Regards
par un voyageur
Publié le 28 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
28 août 2024 par Tammy, Gestion de l’hôtel
Thank you Jeffrey, We appreciated your business and hope you come again soon.Kind Regards,
par un voyageur
Publié le 19 août 2024 sur Expedia
the elevator was broken and we were on the 3rd floor we rearranged some of our clothing so we only had 1 suitcase and a duffel bag to carry up the stairs The desk clerk was very apologetic and did carry the suitcase up to our room for us and gave us a coupon for Texas Roadhouse for a free appetizer when we asked her for a place to eat This was appreciated for the inconvenience of not having the elevator We arrived at 6:30 pm and did not want to drive around looking for another hotel The HOT breakfast was very good room was very clean and large and comfy
Commentaires de Gestion de l’hôtel
19 août 2024 par Tammy, Gestion de l’hôtel
Greetings Debra.We appreciate your business and thank you for staying with us. We are at this time working on the elevator andhope you will visit with us again soon.Kind Regards,
par un voyageur
Publié le 12 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
13 août 2024 par Tammy, Gestion de l’hôtel
Thank you Thomas for being a valued guest. We appreciate your business. Our improvement is ongoing and hope you will come back so we may serve you again.
