Note fondée sur 24 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
2,5 Propreté de la chambre
2,9 Service et personnel
2,3 Confort de la chambre
2,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Horreur
Publié le 15 juin 2024 sur HotelsChambre nettoyer 1 fois sur la semaine pas de petit déjeuner pas d eau en chambre douche cassé horrible
par un voyageur
Publié le 10 sept. 2024 sur Expedia
This was a prepaid booking. Hotel reception refused to check me in, saying they did not receive the money from Expedia. A day later hotel sent me an email asking for feedback of my stay even though I was not checked in. I’ve never had a funny situation like this. They have not refunded my money until now.
par un voyageur
Publié le 29 août 2024 sur Expedia
par un voyageur
Publié le 24 juill. 2024 sur Hotels
par un voyageur
Publié le 13 mai 2024 sur Hotels
par un voyageur
Worst Hospitality
Publié le 28 avr. 2024 sur HotelsIt was worst staying , there is no room service for cleaning, no hot water coming to shower. After multiple complaints also staff ignored.
Zero recommendations
par un voyageur
Publié le 26 avr. 2024 sur Expedia
Great location
par un voyageur
It Doesn't Worth the Price
Publié le 25 avr. 2024 sur HotelsIn general, the rooms are lacking of maintenance: no stable hot water supply, tap water is milky, air-conditioner isn't functioning properly, the bed and pillows aren't comfortable, and the toilet has odors.
But the location is very good, near the big shopping mall Dostyk Plaza.
And the front desk staff is helping, willing to change room for us. But the staff doesn't know how to register our stay in Almaty with the Immigration authorities, when this is a must for every tourist staying more than 5 days in the country.
par un voyageur
Publié le 19 avr. 2024 sur Expedia
Optimal location, worth for the price
par un voyageur
Publié le 20 mars 2024 sur Expedia
Never book this hotel. I booked this hotel for my mother-in-law in order for her to go to US consulate there. When they arrived, the hotel asked for more money saying that because we booked via Expedia, they don't get much money. They declined to pay more and the hotel called the cops and kicked my parents without a refund. Never ever book this hotel.
