Note fondée sur 6 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
5,0 Propreté de la chambre
5,0 Service et personnel
5,0 Confort de la chambre
4,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 19 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
23 sept. 2024 par Yevgeniy Shrainer , Gestion de l’hôtel
Dear guests,Thank you for the high rating! We are glad to know that you enjoyed everything and there were no problems during your stay! We are always happy to receive positive feedback from our guests, because they help us get better! We will be waiting for you!Sincerely,Yevgeniy Shrainer General manager of Novotel Living and ibis Almaty Jetisu
par un voyageur
Publié le 9 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
10 sept. 2024 par Yevgeniy Shrainer , Gestion de l’hôtel
Dear Mr. Tong,We appreciate you taking the time to share your rating with us. We look forward to seeing you again soon!Best regards,Karolina KashkovarovaGuest relation manager of ibis and Novotel Living Almaty Jetisu.
par un voyageur
Publié le 4 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
6 sept. 2024 par Yevgeniy Shrainer , Gestion de l’hôtel
Dear Tong,Thank you for taking the time to share your experience with ibis Almaty Jetisu. We are glad that you appreciated our comfort and convenience, as we are always very pleased to receive positive feedback. We also pleased to hear that you estimate our location in the city center of Almaty. We will be glad to welcome you again in our hotel.Sincerely,Karolina KashkovarovaGuest relation manager of ibis and Novotel Living Almaty Jetisu
par un voyageur
Publié le 26 juin 2024 sur Hotels
Commentaires de Gestion de l’hôtel
1 juill. 2024 par Yevgeniy Shrainer , Gestion de l’hôtel
Dear James Grundy,Thanks for the feedback. We are sincerely sorry that you were unhappy with your stay at our hotel. Could you describe your accommodation in detail so that we can understand the situation? We will be waiting for your reply.Sincerely,Yevgeniy Shrainer General manager of Novotel Living Almaty Jetisu
par un voyageur
Publié le 13 mars 2024 sur Hotels
지금까지 숙박했던 노보텔 중 가장 깔끔하고 시설도 편리했습니다. 다만, 업무 출장이었는데, 인터넷 속도 문제로 약간 답답함을 느꼈습니다.
Commentaires de Gestion de l’hôtel
29 mars 2024 par Arseniy Tagaev, Gestion de l’hôtel
Dear Guest, Thank you for your feedback!We are glad that you were satisfied with your stay!We have taken into account your notes regarding Internet speed, and are already working on a fix. We appreciate the trust of our guests, thank you for choosing us!We are waiting for your next visit!Sincerely,Arseniy TagaevGeneral manager of Novotel Living Almaty Jetisu
par un voyageur
Publié le 23 sept. 2023 sur Hotels
It was decent and had a comfortable stay. Especially staffs were supportive and kind.
Commentaires de Gestion de l’hôtel
27 sept. 2023 par GM, Gestion de l’hôtel
Dear Guests, Thank you for taking the time to share your experience with of Novotel Living Almaty Jetisu. We are glad that you appreciated our comfort and convenience, as we are always very pleased to receive positive feedback. Please note that we have water stations available near every room as well as reusable glass bottle in your room. Now you can replenish your water supplies any time you want. We will be glad to welcome you again in our hotel! Sincerely, Arseniy Tagayev General manager of Novotel Living Almaty Jetisu
