Note fondée sur 177 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,3 Propreté de la chambre
4,3 Service et personnel
4,2 Confort de la chambre
3,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 3 oct. 2023 sur Hotels
par un voyageur
Publié le 10 oct. 2022 sur Expedia
Grande chambre, tranquille, le petit déjeuner et très bon.
Commentaires de Gestion de l’hôtel
11 oct. 2022 par Assem Amanbayeva, Gestion de l’hôtel
Dear Mr.Andrey.We are very pleased to see that you have enjoyed our facilities so much and thank you very much for taking the time to leave us your feedback. We invite you to return and we will continue to improve to offer excellent service to all our guests. Best regards.Assem AmanbayevaGuest Relation Manager
par un voyageur
Publié le 4 oct. 2022 sur Expedia
par un voyageur de Paris
Publié le 2 nov. 2018 sur Expedia
good hotel, but needs some renovation.
good location
par un voyageur
Publié le 10 oct. 2018 sur Hotels
par un voyageur
Publié le 8 août 2024 sur Hotels
par un voyageur
Publié le 7 juill. 2024 sur Expedia
A bit outdated furniture and carpet in the room, would be much better with a refresh. The pool area is amazing but some services were unavailable. Food was good.
par un voyageur de Tarpon Springs
Publié le 21 mai 2024 sur Expedia
par un voyageur
Publié le 20 févr. 2024 sur Expedia
The staff was really helpful and very nice!
Commentaires de Gestion de l’hôtel
13 mars 2024 par Aliya Batyrbekova, Gestion de l’hôtel
Dear guest, Thank you so much for your kind words! We're delighted to hear that our staff was able to assist you effectively and provide excellent service. We strive to ensure that every guest has a positive experience, and your feedback reinforces our commitment to delivering exceptional hospitality. We hope to welcome you back soon for another enjoyable stay!Best regards,Rahat Palace Hotel
par un voyageur
Publié le 4 janv. 2024 sur Expedia
The Rahat Palace has been our favourite hotel in Almaty for some time
Most of the facilities are excellent and the food and in particular the staff who are first class
The one issue is that some areas would benefit from some TLC
The hotel opened circa 1994 and it is fair to say that some areas would benefit from being refreshed otherwise we always enjoy our stays and will continue to do so
We had some particular issues with our last stay which we addressed directly with the hotel during our stay and which were resolved to our satisfaction
