Ratings based on 140 Guest Reviews
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2.4 Room cleanliness
2.7 Service & staff
2.3 Room comfort
2.0 Hotel condition
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TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Dec. 11, 2023 on Hotels
Walked in and walked out lost money but booked the premier inn and stayed there instead
by A traveller
Abismal
Posted Nov. 4, 2023 on HotelsI like a full refund this hotel is absolutely disgusting no hot rooms all cold no help no reception
by A traveller
Posted Oct. 19, 2023 on Expedia
by A traveller
Schooner Hotel
Posted Sep. 27, 2023 on HotelsBreakfast was not available.
Room & bathroom was clean, bed comfortable.
Very few other guests.
by A traveller
Posted Sep. 17, 2023 on Expedia
This was unfortunately the worst place I’ve ever stayed. The overwhelming smell of damp hits you as you walk in the door. The place is just generally filthy. There were cobwebs everywhere and what looked like curry down the skirting boards. We originally booked ‘the apartment’ but the main apartment door didn’t lock and had no handle so we asked to be moved. The family room was only marginally better and the door locked at least. My partner ordered a curry one night. £30 and completely inedible. I would advise to avoid at all costs and find anywhere else to stay.
by A traveller
Posted Sep. 17, 2023 on Expedia
Dirty,shiwed ve better room but stank of mould.Cant get money back as did not stay.Another lady was having same problem.Do not stay
by A traveller
Don’t bother.
Posted Sep. 14, 2023 on HotelsWe were only there for two nights and barely slept. Single glazed windows meant we heard everything and the punters from the hotel bar stood underneath our window smoking and shouting so had to sleep with it closed (but this made no difference to the noise). Walls are thin and we were kept up most the night by neighbours. Doors were slammed, the bed was bowed in the middle so we both woke with back ache. The parking there is awful and the reception staff were not personable or helpful. We had nobody to help us check out at 8:30/9am so had to shove the key through the bar security grids. Cobwebs in the room and peeling paintwork, the only positive was the lovely shower.
We were charged over £200 in total for only two nights and two terrible nights sleep. I’m sad we don’t have that money back and wouldn’t visit again.
by A traveller
Poor Service
Posted Aug. 22, 2023 on HotelsOrdered a curry from restaurant. It took over 5 minutes to arrive. Pappadoms were soggy. No mango chutney. Yes really, no mango chutney. Chicken tikka was more like a jalfrezi. Biryani was.......anythng but a Biryani (this was left over vegetables, chopped up and thrown in a raw hot sauce). Truly ghastly. We should refused to pay for it. God knows why we did pay.
Room was OK ish. Service was appalling (clueless in fact). Shower was very good.
Overall.....rather disappointing.
I would have expected better from a Schooner Hotel.
by A traveller
Posted Aug. 18, 2023 on Expedia
The service was poor with the hotel needing more staff. The breakfast was amateurish and the cooked bit was luke warm. The towels were still damp. This is the first hotel which I have had to remember to lock the room door. The room itself was a contrast - the bathroom was excellent but the room itself was dowdy. The corridor to the room was dirty and scruffy. The evening meal was fine.
by A traveller
adequate
Posted Aug. 14, 2023 on Hotelsthe hotel needs updating, the rooms were ok but require a little bit of tidying up, paint finger prints on inside bathroom door, cracked tile in bathroom, paint and finishing on walls needs addressing.
indian meal amazing, breakfast ok.
there needs to be someone in the check in area / bar at all times, i think it loses a lot of trade with there being no one there to greet public.
all in all i would give hotel 5/10
indian meal 10/10
kev Lake
Leicester