Note fondée sur 6 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,5 Propreté de la chambre
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Inaccurate listing and mechanical breakdown, Poor A/C Performance
Publié le 13 juill. 2023 sur HomeAwayWe were excited about our stay at Rice Lake! But the house had a few problems and it made our stay less enjoyable. The small A/C unit is located in the living room area and not in the bedrooms. So every night was hot, and unable to cool the rooms properly. Second problem was the washer failed on the 2nd day of our stay and the owners did not fix the problem. They sent out someone to tell us they're working on purchasing a new washer but this forced us to go to the another laundry. It also smelled of pets and improper cleaning after a pets stay. I'm not happy with the response time and lack of care for us during our stay. The location was ok but the listing didn't mention that the waterfront is shared with another house. It pains me to say this but I would not recommend this house to my friends because of the poor service and general lack of proper response from the owners.
Commentaires de Gestion de l’hôtel
14 juill. 2023 par VrboOwner, Gestion de l’hôtel
Dear Merle, I’m so sorry you feel this way, I responded within one hour after your dad contacted me regarding the laundry machine. Unfortunately that happened during the long weekend when I could not find as hard as I tried a technician to come and look at it. By the time the technician came and told me it was not fixable and I had to order a new one it was not timely possibly to do it while you ware still there.
I apologized to your father for the inconvenience, it never happened before but sometimes things break.
Regarding the waterfront, the property it’s not shared with a different house, there are two cottages on the property as listed however the whole waterfront belongs to the cottage.
I have provided big fans for the bedroom as when the weather is extremely hot the AC can’t keep up holding the cottage at really low temperatures. I am again really sorry you did not enjoy your stay and really hope you can give us a chance again. Have a great rest of the summer.
par un voyageur
Relaxing and thoughtful
Publié le 14 août 2022 sur HomeAwayIoana was a super responsive host and it meant a lot to us. We felt very welcomed and taken care of. Every little detail was taken care of and made the stay very easy. It would be great to get a visitor guide to understand what else is available in the area. Otherwise, all was great and we appreciate the stay!
par un voyageur
Enjoyed Rice Lake
Publié le 9 août 2022 sur HomeAwayThe lake was bigger than we expected and we enjoyed the cabin.
Commentaires de Gestion de l’hôtel
10 août 2022 par VrboOwner, Gestion de l’hôtel
Thank you for being such great guests. Have a wonderful rest of the summer and would love to host you again.
par un voyageur
Would recommend
Publié le 8 août 2022 sur HomeAwayFantastic experience! Beautiful property and very responsive host! A wonderful summer getaway
Commentaires de Gestion de l’hôtel
8 août 2022 par VrboOwner, Gestion de l’hôtel
Thank you so much Melissa for being such a great guest and also for leaving the cottage so clean. Enjoy the rest of the summer and I would love to host you anytime back 😊
par un voyageur
Family weekend getaway
Publié le 25 juill. 2022 sur HomeAwayThank you for sharing your cottage with our family. The grandchildren enjoyed the water immensely. Our 5 year old granddaughter was so excited to catch her first ever fish from the dock.
The adults loved the kayak and paddle board that was available.
Everything that we needed for a enjoyable family getaway was available for us
Owner was very quick with responses to any questions that we had. Owners left detailed information about the area.
Would highly recommend this location for a peaceful getaway.
Commentaires de Gestion de l’hôtel
25 juill. 2022 par VrboOwner, Gestion de l’hôtel
Thank you so much for choosing our place and for being such amazing guest. Glennis and his family left the property spotless and they ware very kind and we had great communication.
par un voyageur
The Owners Made All the Difference!
Publié le 25 juin 2022 sur HomeAwayOur stay would have been wonderful, but was made excellent and memoriable because of the attention and thoughtfulness of the owners. They were always ready to answer questions and to make our stay so relaxing and refreshing!
Kids loved fishing and swimming and there was plenty of room so everyone could have their won space when needed.
Sitting by the water was so peaceful and relaxing as well.
Thank you for as the kids said, providing a place that will go down as a favourite vacation of the summer 2022!!
Commentaires de Gestion de l’hôtel
25 juin 2022 par VrboOwner, Gestion de l’hôtel
Thank you Neisha and all your family for being so great and also for the kind words. We would love to welcome you back anytime. Have a wonderful rest of the summer.
Kind regards,
Ioana and the family 😊
