Note fondée sur 6 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,4 Propreté de la chambre
4,0 Confort de la chambre
4,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 11 juin 2022 sur Expedia
New building clean, quite and safe .
par un voyageur
Publié le 31 oct. 2021 sur Hotels
No mirror provided in all room (3 bedrooms) mirror only in bathroom. Tv no hdmi input. No wifi. Lack of ac plug socket in the apartment.
Commentaires de Gestion de l’hôtel
22 déc. 2021 par FK, Gestion de l’hôtel
Dear Guest,
Sorry for late reply. We will install extra one mirror in bedrooms. All our TV come with HDMI. We are planning to install WiFi next year. Thank you for your feedback.
Yours sincerely,
The Management
Imperio Professional Suite
par un voyageur
Wall should put frames, empty
Publié le 1 août 2020 sur HotelsCommentaires de Gestion de l’hôtel
2 août 2020 par Reservation, Gestion de l’hôtel
Dear Value Guest,
Thank you for your feedback. We will improve on that.
Best Regards
par un voyageur
Publié le 24 juill. 2020 sur Expedia
par un voyageur
Publié le 13 juill. 2020 sur Hotels
Commentaires de Gestion de l’hôtel
2 août 2020 par Reservation, Gestion de l’hôtel
Dear Siti,
Thank you for your nice review. We are looking forward to meet you again.
Best regards
Imperio Professional Suite
par un voyageur
Publié le 19 mars 2020 sur Hotels
There is no Air cond in the hall way and the ceiling fan also not working replace stand fan but need to call many times. The staff not helpful call for garbage bad,ironing board and brooms no response.
The room is nice it would be better if the service is good and the hall way have air cond
Commentaires de Gestion de l’hôtel
14 mai 2020 par Celyn, Gestion de l’hôtel
Dear Mr Muhammad Radzi,
Thank you for your review. And, apologize for your bad experience with us. We take every reviews and complains seriously and we have implemented our services such as the garbage bags and brooms and dustpan has been furnished into every unit. And, we are now preparing an utility room where the guest can get iron services and drinking water there for free.
We hope you can give us another chance by serve you again better.
We are still new and taking every guest very seriously. To show our sincere, we will contact you personally to offer you our friendly discount.
Thanks,
Celyn
Imperio Professional Suite
