Note fondée sur 642 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,2 Propreté de la chambre
4,3 Service et personnel
4,2 Confort de la chambre
4,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 17 août 2019 sur Expedia
Check inn rapide. Personnel OK. Accès facile. Par contre pas d’ascenseur.
Commentaires de Gestion de l’hôtel
28 août 2019 par Customer Care Team, Gestion de l’hôtel
Dear guest, We are delighted to have provided you with suitable accommodation for your trip here. We appreciate your kind rating, and we hope to welcome you back again before long.
par un voyageur
Publié le 23 juin 2019 sur Hotels
Commentaires de Gestion de l’hôtel
26 juin 2019 par Front Desk Manager, Gestion de l’hôtel
Thanks for the rating!
par un voyageur de LYON
Publié le 14 juin 2018 sur Expedia
Tres bien sur la route du Big bend NP
Commentaires de Gestion de l’hôtel
27 juin 2018 par Front Desk Manager, Gestion de l’hôtel
Merci pour l'évaluation
par Olivier
Publié le 17 juill. 2017 sur Hotels
par Alain
Publié le 30 mai 2017 sur Hotels
Recommandé
pour Tout le mondepar un voyageur de Arras
Publié le 7 mai 2017 sur Expedia
Hôtel bien situé à Alpine, bonne étape. Confort et calme.
par un voyageur
Publié le 30 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
31 juill. 2024 par Customer Care Team, Gestion de l’hôtel
Dear guest, we're ecstatic to receive your positive rating! Thank you for choosing our hotel, and we're thrilled that you had such a positive experience. We look forward to having you back with us soon! Best Regards, Quality Inn AlpineCustomer Care Team
par un voyageur
Publié le 26 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
26 juill. 2024 par Customer Care Team, Gestion de l’hôtel
Dear Guest, we are so disappointed to read your experience with us. We aim to provide a top-notch stay for all our guests, so we sincerely apologize that we did not achieve that goal on your visit. We hope that you will give us another chance to restore your faith in our hotel and hospitality. Please do feel free to connect if there is anything we can do to help. Thanks again.Best Regards,Customer Care Team
par un voyageur
Quality Inn Isn’t so quality after all
Publié le 24 juill. 2024 sur HotelsThe stay at this hotel wasn’t very nice, to begin with I had a hard time booking it on hotels.com so I tried at the front counter to which the people hardly spoke english(not an issue as I am mostly bilingual and have a knack for a lot of accents) however once I DID get the room booked I paid from Friday night through Monday morning. Every morning the manager was at my door asking me to check out or WHEN I was checking out. I had to pay for an EXTRA night at the normal hotel fee which was 40$ higher than the internet price. Plus the staff weren’t the friendliest.
Commentaires de Gestion de l’hôtel
25 juill. 2024 par Customer Care Team, Gestion de l’hôtel
Dear Corey, we’re very sorry to hear about the difficulties you faced during your stay. It’s unacceptable that you experienced issues with your booking and were repeatedly asked to check out prematurely. We’re also sorry to hear that our staff did not meet your expectations. We are addressing these concerns to ensure better communication and service in the future. If you would like to discuss this further or need assistance, please contact us directly. Thank you for your feedback, and we hope to have the opportunity to improve your experience.Best Regards, Quality Inn AlpineCustomer Care Team
par un voyageur
Clean Basic Rooms
Publié le 23 juill. 2024 sur HotelsI stayed 2 nights in Alpine, TX and explored Marfa and the Prada Marfa art installation. Unfortunately, I picked the wrong dates to take my vacation. It was raining the entire time so I spent a lot of time in my room. Room was decent in size. Bed was comfy. Bathroom was on the small side. TV stopped working for some reason. It was quiet.
Commentaires de Gestion de l’hôtel
25 juill. 2024 par Customer Care Team, Gestion de l’hôtel
Dear Perry, thank you for sharing your experience. We're glad you found the room comfortable and quiet despite the rainy weather and the TV issue. We apologize for your experience with the TV and we will work on addressing the issue promptly. We hope you still enjoyed your visit to Marfa and the Prada Marfa installation. If you have any further feedback or need assistance, please let us know. We’d love to make your next stay more enjoyable!Best Regards, Quality Inn AlpineCustomer Care Team
