Note fondée sur 471 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,1 Propreté de la chambre
4,1 Service et personnel
3,9 Confort de la chambre
3,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur de Québec
Place à améliorations
Publié le 18 août 2016 sur Expedia
Emplacement : Idéal pour être en pleine nature, mais il faut prévoir beaucoup de déplacements pour s'approvisionner (surtout que le frigo est vraiment petit)
Les points positifs : chambre spacieuse, près des sentiers (montagne), lit confortable, belle piscine et tourbillon, charmant.
Les points négatifs : très bruyant (il faut choisir une fin de semaine où il n'y a pas d'événements sur la montagne !), règles du complexe non respectées (couvre-feu, non-fumeurs, etc.), frigo minimum, très loin de tout (et services limités sur le site), pas très propre (notre chambre), pas d'air climatisé.
par un voyageur
Publié le 9 oct. 2024
We had prebooked reservations for Sunday, September 8, 2024. During the day, we were in Yellowstone National Park and realized we were not going to arrive until late in the evening but we had no cell service nor internet so we could not call until around 8:00 PM. When we tried to call several times but only got an answering machine and could not talk to a person. The message made it sound like we were calling outside of business hours. We assumed no one was in the office and we decided it was best to book somewhere else. It was very frustrating. and we had paid for it in advance. It was devastating and we were not very happy.
par un voyageur de Chatfield
Publié le 22 sept. 2024 sur Expedia
Wonderful experience!!!
par un voyageur
Publié le 20 sept. 2024 sur Expedia
Fun place to stay any time of the year. We will be back some day
par un voyageur
Unaccommodating guest policies - Stay away
Publié le 17 sept. 2024 sur HotelsWhile the amenities are decent, the rooms are tiny for 2 bed. Bathroom and restroom is cramped smaller than a closet.
While most of the staff is friendly, I had a poor customer service experience of directly charging late check out fee for just 15-20 min delay without being told upfront.
During my visit, I also overheard an argument at front desk about another guest denied an accessible room in spite of availability and being charged for both existing and replacement bookings. Based on these experiences, the staff needs to revisit on how to treat customers. Front desk is not reachable via phone and room service cannot understand English
I would not visit here again solely due to such unaccommodating guest policies
par un voyageur
Publié le 17 sept. 2024 sur Hotels
par un voyageur
Publié le 16 sept. 2024 sur Expedia
Beautiful area.
par un voyageur
Publié le 16 sept. 2024 sur Expedia
It was adequate for a one night stay.
par un voyageur
Publié le 15 sept. 2024 sur Hotels
par un voyageur
Publié le 15 sept. 2024 sur Hotels
