Note fondée sur 1 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
2,0 sur 5
4,0 Propreté de la chambre
2,0 Service et personnel
3,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
2 sur 5
par un voyageur de Canada

Publié le 25 févr. 2020 sur Expedia
I was quite disappointed with this accommodation. We were greeted by someone that spoke no english which was quite uneasy seeing as how we just arrived on the island at 6pm (sunset) and wanted to familiarize ourselves with the space. Instead as the sun went down, we were greeted by a guy with a flashlight which seemed to be telling us he was the night guard and told us to yell his name if we heard anything. He was very friendly and I could tell he had a great heart, but because there were no curtains in our room, we felt uneasy that anyone, including the guard that was patrolling around the property often, could be looking inside at all times. We did not feel like we had any privacy. We got into our room and read the booklet that was in english which would have been helpful if it was accurate; however when we woke up in the morning to go to the breakfast area/reception, there was no-one but a barking dog on a leash. Eventually someone came in from the fields and told us there is no breakfast available. With the management currently, I would not recommend this space.
Commentaires de Gestion de l’hôtel
3 avr. 2022 par Vik - Owner, Finca Del Sol, Gestion de l’hôtel
We are sorry you had this experience - Travelling and catering to guests during the pandemic was quite a challenge. Things are much better now. Also we strongly advice all our guests to arrive on time in order to enhance their experience. Hopefully your next visit will be a very different experience. Thank you for understanding and patience. The Finca Del Sol Management