Note fondée sur 751 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
3,4 sur 5
75 % des clients le recommandent
3,6 Propreté de la chambre
3,9 Service et personnel
3,7 Confort de la chambre
3,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
1 sur 5
par un voyageur

Will never stay again

Publié le 11 mars 2024 sur Hotels
The bedsheets were dirty. They had hair, crumbs and stains all over the sheets and throughout the bed. I had to request sheets and comforter to make the bed myself with clean sheets.
Commentaires de Gestion de l’hôtel
14 mars 2024 par Manager, Gestion de l’hôtel
Hello Laketia, We apologize for any inconvenience caused during your stay. We appreciate your feedback and will share your comments with our housekeeping team for their review. Our priority is to ensure all guests have a comfortable stay with us.
3 sur 5
par un voyageur

Publié le 7 mars 2024 sur Expedia
Wasn’t worth the money
Commentaires de Gestion de l’hôtel
9 mars 2024 par Manager, Gestion de l’hôtel
Hello Angela, We are sorry to hear that your stay did not meet your expectations. Your feedback is valuable to us for improving our services in the future. Thank you for bringing this to our attention.
1 sur 5
par un voyageur

Publié le 3 mars 2024 sur Expedia
Commentaires de Gestion de l’hôtel
24 mars 2024 par Manager, Gestion de l’hôtel
Hello Dhruav,We're sorry to hear that your experience didn't meet your expectations. Please don't hesitate to contact us directly to discuss any concerns you may have had during your stay. We value your input and would appreciate the opportunity to address them.
1 sur 5
par un voyageur

Publié le 2 mars 2024 sur Expedia
We paid close to 400 bucks for less than a week, you'd figure they'd have good water pressure and plenty of hot water. But not the case here, takes forever just to fill up the bath tub for baths, and the water never gets hit as it should. Kinda not happy at all overall.
Commentaires de Gestion de l’hôtel
3 mars 2024 par Manager, Gestion de l’hôtel
Hello Kelsi,We appreciate you sharing your feedback with us. Rest assured, we will address this matter internally. Should you have any further concerns, please feel free to reach out to our management team directly.
4 sur 5
par un voyageur

Publié le 1 mars 2024 sur Expedia
Didn't really have any complaints. Other than the pricing
Commentaires de Gestion de l’hôtel
2 mars 2024 par Manager, Gestion de l’hôtel
Hello Kelsi,We appreciate your feedback and are glad to hear you didn't have any major issues during your stay. If you have any concerns about pricing, we recommend reaching out to our management team for further assistance and clarification. Thank you for choosing to stay with us and we hope to welcome you back in the future.
1 sur 5
par un voyageur

Publié le 27 févr. 2024 sur Hotels
That hotel Was dirty and not worth the money.
Commentaires de Gestion de l’hôtel
1 mars 2024 par Manager, Gestion de l’hôtel
Hello Jennifer, We regret to hear that your stay did not meet your expectations. We take cleanliness seriously and will address your concerns with our team for improvement. We appreciate your feedback as it helps us enhance the guest experience.
1 sur 5
par un voyageur

Publié le 29 janv. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
31 janv. 2024 par Manager, Gestion de l’hôtel
Hello Mona, We apologize for any inconvenience you may have experienced during your stay. Your satisfaction is our top priority, and we would have appreciated the opportunity to address any issues while you were still with us. Please reach out to our hotel directly with any feedback you may have, as we value your input and would love to make things right.
5 sur 5
par un voyageur

Publié le 14 janv. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
16 janv. 2024 par Manager, Gestion de l’hôtel
Hello John,Your perfect rating is greatly appreciated. We are thrilled to hear that you enjoyed staying in our hotel. Thank you so much, waiting to serve you again!
3 sur 5
par un voyageur

Publié le 29 oct. 2023 sur Expedia
The owners were very personable and friendly. They were in the remodeling process so the place wasn't totally spotless, but our room was very clean and comfortable.
Commentaires de Gestion de l’hôtel
4 nov. 2023 par Manager, Gestion de l’hôtel
Hello UVANNA,Thank you for your kind feedback on our personable and friendly owners. We appreciate your understanding regarding the ongoing remodeling process, which may have caused some slight cleanliness issues. However, we are glad to hear that your room was clean and comfortable during your stay.
3 sur 5
par un voyageur

Publié le 27 oct. 2023 sur Hotels
Hotel was ok. The crowd of people staying and or walking around not so much..... cheapest hotel in town so it is what it is.
Commentaires de Gestion de l’hôtel
28 oct. 2023 par Manager, Gestion de l’hôtel
Hello Steve,Thank you for your feedback. We understand that our affordable rates may attract a diverse range of guests. If you have any specific concerns about other guests, please let us know so we can address them accordingly.