Note fondée sur 281 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,1 Propreté de la chambre
4,2 Service et personnel
3,7 Confort de la chambre
3,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
Recommandé
pour Événement personnelpar un voyageur
Nice stay, good amenities and staff
Publié le 9 avr. 2018 sur HotelsI enjoyed my one night stay at this hotel. The staff is welcoming, breakfast is very nice (waffles!!). I really appreciated the amenities in the room. Restaurants are 5 min walk with some nice possibilities.
The only negative point is the noise insulation between rooms, I could hear everything from my neighbors.
Commentaires de Gestion de l’hôtel
9 avr. 2018 par Emily , Gestion de l’hôtel
Hi Vincent! Thank you so much for leaving us such a positive review. We are so glad you found our staff to be welcoming and that you enjoyed our breakfast and all our amenities! So sorry your neighbors were louder than you'd hoped but next time a quick call down to the Front Desk is all that's needed to gain assistance in passing on a reminder to use inside voices. :) We wish you well and hope to see you again next time you're out our way!
par un voyageur
Publié le 30 sept. 2024 sur Hotels
Second time at the property across the street from the office. We're calling it the Not-So-Super 8. It may be one of the best in Alturas, we aim to test this theory next year.
Commentaires de Gestion de l’hôtel
1 oct. 2024 par cybercme, Gestion de l’hôtel
Greetings, Russell.Thank you for staying with us on your recent visit to our part of Northern California!Our goal to provide a clean, comfortable, and enjoyable experience, every time, so your rating and comments are appreciated.We hope to have earned your return visit; so until then, may peace be with you wherever travel.
par un voyageur
Publié le 29 sept. 2024 sur Expedia
This was the 2nd time for us to stay here this year. Really clean and quiet but the bathrooms are really dated and very few options for breakfast
Commentaires de Gestion de l’hôtel
29 sept. 2024 par cybercme, Gestion de l’hôtel
Greetings, Kathleen.Thank you for staying with us on your recent visit to our part of Northern California!Your rating and comments help us in our goal to provide a clean, comfortable, and enjoyable experience, every time.We hope you’ll stay with us each time you travel our way. May peace be with you wherever you may go.
par un voyageur
Publié le 24 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
24 sept. 2024 par cybercme, Gestion de l’hôtel
Hi, April.Thank you for choosing us during your recent visit to our area.Our goal is to win your business through exceptional customer service, delivered in a friendly, clean, and safe environment.Thank you for taking a minute to let us know how we did during your visit. Your feedback is much appreciated.Peace be yours wherever you may travel, both now and in the future.
par un voyageur
Publié le 15 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
15 sept. 2024 par cybercme, Gestion de l’hôtel
Greetings, Candace, Thank you writing back to let us know how we did during your recent visit. Our continuous improvement program needs your feedback, and we use your rating or comments to help us provide the most enjoyable guest-experience for you, every time. It was a pleasure having you with us, and we hope you’ll be with us next time you travel our way.
par un voyageur de San Bruno
Publié le 4 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
4 sept. 2024 par cybercme, Gestion de l’hôtel
Greetings, Israel.We appreciate you staying with us during your recent visit to our part of Northern California. Thank you for taking a minute to let us know if we met or exceeded your expectations.Your comfort and rest are our primary goals, and we hope for another opportunity to have you with us again next you travel our way.May peace be yours on every trip until we see you again.
par un voyageur
Publié le 3 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
3 sept. 2024 par cybercme, Gestion de l’hôtel
Greetings, SaikarthikWe appreciate having you stay with us during your recent visit to our part of Northern California. Thank you for taking a minute to let us know if we met or exceeded your expectations.Your comfort and rest are our primary goals, and we hope for another opportunity to have you with us again next you travel our way.May peace be yours on every trip until we see you again.
par un voyageur
Bad customer service
Publié le 24 août 2024 sur HotelsThe TV system was not working properly. The front desk clerk can to the room to try to fix it ans could not. Tjhey did not offer us another rom because they said the hotel was full. The paring lot did NOT have that many cars to suggest the hotel was full. They lied to us!
Commentaires de Gestion de l’hôtel
25 août 2024 par cybercme, Gestion de l’hôtel
Greetings, Richard. Thank you for choosing our hotel during your recent visit to our part of Northern California. We do our best to exceed your expectations, and your comfort and satisfaction are our top priority.When we say "full" we mean there are reservations we are holding for people that make us 'full', irrespective of when they show up. It is a false assumption on your part to think we've somehow misinformed you because those guests haven't shown up when you checked in.Additionally, not every guest arrives singularly in a motor vehicle. We have many guests that arrive as part of crew - especially our wildland firefighters who arrive with as many as 10 at a time in one vehicle.We have no control over outages from our local cable provider; and when they're out, our entire town is out as well. There is nothing for us to adjust when they are down. Our staff member demonstrated our commitment to your satisfaction as much as possible.We're sorry we were not a good fit for you, but wish you only safe travels wherever you may go.
par un voyageur
Publié le 19 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
20 août 2024 par cybercme, Gestion de l’hôtel
Hi, Amber.Thank you for taking a minute to send back a review for our hotel after your stay.Having you leave refreshed and ready for the next leg of your journey is our main goal. We do our best to exceed your expectations, and hope you’ll consider staying with us again next time you travel our way.We wish you safe travels wherever the road may lead you, both now and in the future
par un voyageur
Publié le 11 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
20 août 2024 par cybercme, Gestion de l’hôtel
Greetings, Dick.Thank you for taking a minute to send back a review for our hotel after your stay.Having you leave refreshed and ready for the next leg of your journey is our main goal. We do our best to exceed your expectations, and hope you’ll consider staying with us again next time you travel our way.We wish you safe travels wherever the road may lead you, both now and in the future
