Note fondée sur 9 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,7 Propreté de la chambre
4,2 Service et personnel
5,0 Confort de la chambre
4,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 2 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
26 oct. 2024 par Shreeraj, Gestion de l’hôtel
Dear Mr.Prakash Thank you so much for your wonderful feedback. We are glad to learn that you had a delightful experience with us. We look forward to welcoming you back. Best Regards,Team Unlock by Goldfinch
par un voyageur
Publié le 29 juin 2024 sur Hotels
par un voyageur
Publié le 31 oct. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
26 oct. 2024 par Shreeraj, Gestion de l’hôtel
Dear Mr.Bhaskar, Thank you so much for your wonderful feedback. We are glad to learn that you had a delightful experience with us. We look forward to welcoming you back. Best Regards,Team Unlock by Goldfinch
par un voyageur
Publié le 22 oct. 2023 sur Expedia
Beautiful, quite place to relax. Very very humble and helpful staffs. Food was also very good.
par un voyageur
Beautiful home stay !!
Publié le 2 juin 2023 sur HotelsExcellent property , well maintained , very helpful staff . Excellent food . It’s nestled within a coffee estate. Beautiful. Highly recommend this place !!
Pros : has all outdoor games , snooker , foose ball .
Cons : has no Wi-Fi , no TV inside room , it is in a common hall . Go to enjoy a Wi-Fi free vacation . They do not let you wear outside slippers inside the home stay , the roof design though amazing has minor leaks in edges during monsoon . So please make sure to take home slippers for elderly.
Commentaires de Gestion de l’hôtel
26 oct. 2024 par Shreeraj, Gestion de l’hôtel
Dear Guest, Thank you so much for your wonderful feedback. We are glad to learn that you had a delightful experience with us. We look forward to welcoming you back. Best Regards,Team Unlock by Goldfinch
par un voyageur
Publié le 16 janv. 2023 sur Expedia
Property was well furnished & stylishly decorated.
But the staff with whom we were interacting was very unhelpful.
We were asked to remove our footwear before we enter the house for dining. It was very uncomfortable to walk on cold floors in winter.
We asked for sweet Pongal and cauliflower & potato parathas as it was our Pongal festival. We were informed rather crudely that u can have either potato or cauliflower Paratha n not both. We give only 2 items. It’s our rule!
We requested for hand towels/napkins and bath mats for shower area, in our bathrooms and we were told it’s not provided.
The drain of the shower area in the bathroom was clogged n water was all over the bathroom when we had bath.
The Aircon and lights stopped working in the night-soon after we went to sleep and electricity was only restored in the morning. No backup!
So we found the property service to be very rigid n inflexible.
Plus the facilities are nothing to write home about. They are poor to say the least. A warped carrom board is kept for guests use.
For the price we paid, it’s most certainly a sad property.
I wouldn’t recommend it to anyone.
par un voyageur
Publié le 21 oct. 2021 sur Expedia
Quaint cottage, intricately furnished, ornate furniture, peaceful place within a coffee plantation.
par un voyageur
Publié le 1 oct. 2021 sur Expedia
The caretaker was confused as to the category of the room we had booked. He claimed that Expedia has wrong listing on the room category and tried to pass off a lower category room to us.
Commentaires de Gestion de l’hôtel
3 oct. 2021 par Devaraj, Gestion de l’hôtel
Dear Mr. Raghav,
Greetings from Goldfinch Mangalore...!!!!!!
Please accept my most sincere and heartfelt apologies for not being able to completely satisfy you on some aspects of your hotel experience. We have put in better systems and process to ensure repeat occurrences do not happen again. We are also upgrading some of the product aspects of the hotel based on your feedback. It is our endeavor to ensure all guests have a comfortable and satisfying experience with us, and we do understand how you must have felt on this account. Please be rest assured that due diligence on this matter has been given, and we will correct this immediately. Please do let me know if I can be of any assistance in the future, and I would very much appreciate if you give us another opportunity to ensure that we can create a near perfect experience at hotel goldfinch Mangalore on your next visit. Thanking you once again for your support and my apologies once again.
par un voyageur
Great place to UNLOCK!
Publié le 27 août 2021 sur HotelsIt was an amazing experience. Excellent location right in the midst of Coffee estate.
Entire staff was courteous. Spacious Room and clean. Scrumptious food was served!
Also, indoor activities were good.
Thanks to Mr. Ponnanna and Chef Shankar.
Commentaires de Gestion de l’hôtel
28 sept. 2021 par Devaraj, Gestion de l’hôtel
Dear Guest,
Greetings from Unlock By Goldfinch...!!!!!
It has been a pleasure to host you at Unlock by Goldfinch. Thank you for choosing with us and we hope had a memorable experience. Thank you for sharing your experience. your feedback is important to us to improve our service standards and we will try to provide the expected, extended up to the mark services sooner. Request you to please promote us with your friends and family members who would like to visits Mangalore and to avail the price benefit to them.
