Note fondée sur 23 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,6 Propreté de la chambre
4,2 Service et personnel
4,7 Confort de la chambre
4,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Établissement idéal pour la zone aéroportuaire.
Publié le 9 juin 2024 sur HotelsSéjour très agréable et services au top avec management au petit soin.
Transfert aéroport / hôtel pris en charge.
Piscine sur le toi au top.
Seul bémol : pas d’alcool servi dans cet hôtel.
Il faut donc prendre ces précautions.
Commentaires de Gestion de l’hôtel
10 juin 2024 par Narayan Tharoor,Cluster Property General Manager, Gestion de l’hôtel
Dear Guest, Namaskaram from Port Muziris, a Tribute Portfolio Hotel, Kochi!!!Thank you for your feedback! We're glad you enjoyed your stay and appreciated our services and amenities. We note your comment about the alcohol and appreciate your understanding.We hope to welcome you back soon!Warm Regards, Narayan Tharoor Cluster Property General Manager
par un voyageur
On est à la maison
Publié le 17 nov. 2023 sur HotelsL’équipe est au petit soin. Le service est excellent. La cuisine inventive est adaptée aux goûts de chacun.
Commentaires de Gestion de l’hôtel
21 nov. 2023 par Anurag Rai , Gestion de l’hôtel
Dear Ms. Hanifa, Namaskaram from Port Muziris, a Tribute Portfolio Hotel, Kochi!!!Thank you for your appreciative comments about your dining experience at Lila's Kitchen. Your kind words towards our overall facilities and excellent services are a big recognition to the team. We are happy to learn that you enjoyed the spread and thank you for endorsing us on this travel forum which is truly motivating.We wish to welcome you back again and look forward to your next visit.Warm regards Anurag Rai Multi-Property General Manager
par un voyageur
Publié le 2 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
24 juill. 2024 par Narayan Tharoor Cluster General Manager Port Muzi, Gestion de l’hôtel
Dear Guest,Namaskaram from Port Muziris, a Tribute Portfolio Hotel, Kochi!!!We are sorry to hear of your less than satisfactory stay and do apologies for the negative impression reflected. We aim to deliver excellent quality in both facilities and services and it appears we missed the mark this time. Your comments will certainly be treated with our utmost consideration to further enhance guests' experience. We await the pleasure of welcoming you soon for your next visit.Warm Regards
par un voyageur
Loved to rest up here after long flight.
Publié le 25 juin 2024 sur HotelsThis is a beautiful and nice little hotel close to the Cochin International airport. They provide free shuttle pickup from airport. Large spread of complimentary breakfast buffet. Great outdoor patio to seat. More importantly very friendly and professional staff. Didnot find some bathroom necessities like conditioner available. Overall very convenient hotel with great Indian and continental food. Arun the manager made sure I felt at home and everything was attended to.
Commentaires de Gestion de l’hôtel
25 juin 2024 par Narayan Tharoor Cluster Property General Manager, Gestion de l’hôtel
Dear Mr.Sajesh,Namaskaram from Port Muziris, a Tribute Portfolio Hotel.Thank you for your lovely review! We're glad you enjoyed our location, breakfast buffet, and outdoor. Your feedback on the bathroom necessities is appreciated, and we'll address it. Arun and the rest of our team are thrilled to have made your stay comfortable. We look forward to welcoming you back!Warm Regards,Narayan Tharoor Cluster Property General Manager
par un voyageur
Publié le 29 mai 2024 sur Expedia
Food and beverage - left a lot to be desired, quality / variety was not present in Lila’s Kitchen or in-room dining. I also frequently saw the head chef, lounging around the check-in lobby, using the space like his personal living room while on the phone chatting, which was very unusual and something you would not see in a 4, let alone 5 star property. There is however a Courtyard by Marriott near walking distance, that has a delicious restaurant / buffet which I highly recommend - it is worth the walk and money. Overall, I would rate this boutique hotel an 7.5 out of 10. The food and beverage dept. needs a major overhaul - consider the courtyard property instead.
Commentaires de Gestion de l’hôtel
5 juin 2024 par Narayan Tharoor ,Cluster Property General Manager, Gestion de l’hôtel
Dear Guest,Namaskaram from Port Muziris, a Tribute Portfolio Hotel, Kochi!!!Thank you for taking the time to share your feedback with us regarding your recent stay at our boutique hotel. We genuinely appreciate your insights and apologize for any shortcomings you experienced during your visit, particularly regarding the food and beverage offerings.Your comments regarding the quality and variety of our offerings have been duly noted, and we will certainly take them into consideration as we strive to enhance our guest experience. Additionally, we regret any inconvenience caused by the behavior of our head chef, and we will address this matter internally to ensure that all staff members uphold the highest standards of professionalism.Once again, we appreciate your valuable feedback, and we hope to have the opportunity to welcome you back in the future!!!Warm Regards, Narayan Tharoor Cluster Property General Manager
par un voyageur
Publié le 5 mars 2024 sur Hotels
Commentaires de Gestion de l’hôtel
11 avr. 2024 par Anurag Rai, Multi Property General Manager, Gestion de l’hôtel
Dear Guest Namaskaram from Port Muziris, a Tribute Portfolio Hotel, Kochi!!!Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel.Warm regards,Anurag Rai Multi Property General Manager
par un voyageur
Publié le 10 févr. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
24 févr. 2024 par Anurag Rai Multi Property General Manager, Gestion de l’hôtel
Dear Jaideep,Namaskaram from Port Muziris, a Tribute Portfolio Hotel by Marriott Bonvoy, Kochi! Thank you for sharing your feedback further to your recent visit with us and we apologies for the inconvenience caused during your visit to the hotel. We wish to welcome you back again and look forward to your next visit.
par un voyageur
Very good
Publié le 23 janv. 2024 sur HotelsGood hotel for a short stay well connected to airport
Good staff good breakfast
Commentaires de Gestion de l’hôtel
24 févr. 2024 par Anurag Rai Multi-Property General Manager Port Muz, Gestion de l’hôtel
Dear GuestNamaskaram from Port Muziris, a Tribute Portfolio Hotel, Kochi!!!Thank you for sharing your feedback. Your feedback is extremely valuable to us, as we strive to improve with every stay.Your comments about more food selection will certainly be treated with our utmost consideration to further enhance guests' experience. We wish to welcome you back again and look forward to your next visit.
par un voyageur
Publié le 4 janv. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
24 févr. 2024 par Anurag Rai Multi Property General Manager, Gestion de l’hôtel
Dear Pramod,Namaskaram from Port Muziris, a Tribute Portfolio Hotel, Kochi!!!On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at Port Muziris, a Tribute Portfolio HotelIt is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! We strive to be your home away from home and it is heartening to read that our warm hospitality has made you feel welcomed during your brief stay in Kochi. We wish to welcome you back again and look forward to your next visit.
par un voyageur
Publié le 23 août 2023 sur Hotels
