Note fondée sur 147 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,6 Propreté de la chambre
4,5 Service et personnel
4,5 Confort de la chambre
4,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 16 nov. 2022 sur Hotels
L appartement est très bien . Samedi soir très bruyant jusqu’à env minuit dû à une soirée de jeûnes. Très bonne communication pour le Check in et out . Je reviendrais sans hésiter.
Commentaires de Gestion de l’hôtel
17 nov. 2022 par Guest Relations Team , Gestion de l’hôtel
Thank you for taking the time to leave a review about us, we are happy to hear that you are all in all satisfied with your stay. We hope your next visit is just around the corner!
par un voyageur
Publié le 2 janv. 2022 sur Hotels
Appartement très propre, fonctionnel, situé dans une rue calme et tout près du métro à 3 stations du centre ville.. Seul bémol, la literie trop molle pour les personnes de plus de 90 kgs.
Commentaires de Gestion de l’hôtel
7 janv. 2022 par Guest Relations Team, Gestion de l’hôtel
Dear Pascale,
Thank you again for choosing to stay with us! We appreciate all feedback. Rest assured that we will definitely take it into consideration. See you next time!
Kind regards,
Guest Relations Team
par un voyageur de Rimouski
Publié le 31 déc. 2019 sur Expedia
Céramique chauffante est super, l'appartement est situé un peu loin du centre. Bien insonorisé. Quartier sécuritaire
Commentaires de Gestion de l’hôtel
1 janv. 2020 par Michael, Gestion de l’hôtel
Super guests! We had an easy communication with the guests, polite and they left my apartment clean and tidy!
par un voyageur
Publié le 29 sept. 2024 sur Hotels
Gostamos muito do apart a decoração muito linda , localização fantastica e fácil de estacionar ele está bem equipado porém a máquina de secar roupa não funcionou direito os travesseiros são muito ruins e toalhas pequena e gastas e o futton desconfortável para dormir acho que acomoda bem apenas 2 pessoas
Commentaires de Gestion de l’hôtel
30 sept. 2024 par Guest Relations Team, Gestion de l’hôtel
Hi Renato, Thank you for your feedback! We’re delighted to hear that you enjoyed your stay. We appreciate your feedback and we strive to ensure comfort for all of our guests, so your feedback helps us improve. We hope your next visit is just around the corner!
par un voyageur
Publié le 26 sept. 2024 sur Expedia
I would recommend a one page information sheet with walking, bus, train routes/schedules to tourist highlights; good restaurants in area
Commentaires de Gestion de l’hôtel
26 sept. 2024 par Guest Relations Team , Gestion de l’hôtel
Thank you for your feedback! We appreciate your suggestion for a one-page information sheet. We’ll take your input into consideration as we work on enhancing our visitor resources.Thanks again for sharing your thoughts!
par un voyageur
Publié le 30 août 2024 sur Expedia
Updated interior and in a good location near airport and metro station. Apartment has washer and dryer, a small kitchen, a cooktop, a dishwasher, and a large fridge. There is no elevator.
Commentaires de Gestion de l’hôtel
31 août 2024 par BRIK Apartment Hotel, Gestion de l’hôtel
Hi Minh, Thank you for your feedback! We’re glad you enjoyed the updated interior and convenient location near the airport and metro. It’s great to hear that the apartment’s amenities, like the washer, dryer, and kitchen, were useful during your stay. We apologize for the lack of an elevator and hope it didn’t cause too much inconvenience. We’d love to welcome you back in the future!
par un voyageur
Who else has access to my apartment???
Publié le 29 août 2024 sur HotelsI was prepared to give a good review because the apartment is very nice and clean. I was willing to overlook that since it’s on the first floor, I could not open windows nor blinds as the window faced the street. I would have overlooked the constant noises at night of people coming back to the apartment or the fact that’s it’s next door to a daycare (very noisy starting at 7:00 am.
What I will not overlook is what happened yesterday.
I came back to the apartment at 15:30 to find the door to my apartment wide open!! This door gives to the outside and anyone passing by could have come inside and steal my computers and things. Not sure how long the door stayed opened but this is unacceptable! I had to cancel an appointment at 16:30 because I’m not sure when the maid will come back. She said she did not open maybe maintenance. I checked with the hotel and they said no one from their staff opened the door. This is very disconcerting as I’m not sure who opened my door. Suffice it to say, I did not sleep much last night.
Everything was fine till this incident
Commentaires de Gestion de l’hôtel
30 août 2024 par BRIK Apartment Hotel, Gestion de l’hôtel
Dear Maria, Thank you for sharing your experience and for your kind words about the cleanliness and condition of the apartment. We sincerely apologize for the distressing situation you encountered and understand how unsettling it must have been.After investigating the matter thoroughly, I want to assure you that no one has accessed your apartment or unlocked your door. We have reviewed our surveillance footage, and it confirms that no one entered or attempted to enter your unit during the time in question.We advise all our guests to ensure that their doors are fully closed and locked when leaving the apartment. It’s possible that the door may not have been securely closed, leading to it being ajar when you returned. We are truly sorry for any anxiety this may have caused and for the impact it had on your stay.We hope that despite this incident, you were able to enjoy the rest of your stay.
par un voyageur
Publié le 15 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
15 août 2024 par Guest Relations Team, Gestion de l’hôtel
Hello Natalia! Thank you for choosing to stay with us! We are glad to hear that your stay with us was a memorable one! We look forward to welcoming you back to the hotel in the near future.
par un voyageur
Publié le 2 août 2024 sur Expedia
Parking is a problem sometimes on the street it is only 3 hours and you have to move your car or change the dash clock (weird European idea windshield clock)
No lift so if you have big or heavy luggage it is hard.
Things to improve:
- no spoon dispensers in kitchen
- no napkins or paper towel
- no ventilation in bathroom
- no glass door in shower so be careful water might get to the floor
- the living room sofa bed was not comfortable and make noises when sleeping
Good things:
- clean towels in all three rooms
-clean and comfortable pillows and sheets in all rooms
-newly renovated apartment so feels so fresh and clean
- not far from places 15 mins drive to downtown very easy access to beach and area around
- very friendly and helpful when call or message to the reception
Commentaires de Gestion de l’hôtel
3 août 2024 par The Guest Relations Team, Gestion de l’hôtel
Hello Nadeem,Thank you for taking the time to leave a review about us, we are happy to hear that you are all in all satisfied with your stay. If you’re traveling to our area again soon, don’t hesitate to contact us.
par un voyageur
Publié le 31 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
2 août 2024 par The Guest Relations Team, Gestion de l’hôtel
Hi Enrique,Thanks for taking the time to share your feedback. We are glad to hear that you are all in all satisfied. We're looking forward to your next stay with us soon!
