Note fondée sur 145 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,6 Propreté de la chambre
4,5 Service et personnel
4,5 Confort de la chambre
4,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 16 nov. 2022 sur Hotels
L appartement est très bien . Samedi soir très bruyant jusqu’à env minuit dû à une soirée de jeûnes. Très bonne communication pour le Check in et out . Je reviendrais sans hésiter.
Commentaires de Gestion de l’hôtel
17 nov. 2022 par Guest Relations Team , Gestion de l’hôtel
Thank you for taking the time to leave a review about us, we are happy to hear that you are all in all satisfied with your stay. We hope your next visit is just around the corner!
par un voyageur
Publié le 2 janv. 2022 sur Hotels
Appartement très propre, fonctionnel, situé dans une rue calme et tout près du métro à 3 stations du centre ville.. Seul bémol, la literie trop molle pour les personnes de plus de 90 kgs.
Commentaires de Gestion de l’hôtel
7 janv. 2022 par Guest Relations Team, Gestion de l’hôtel
Dear Pascale,
Thank you again for choosing to stay with us! We appreciate all feedback. Rest assured that we will definitely take it into consideration. See you next time!
Kind regards,
Guest Relations Team
par un voyageur de Rimouski
Publié le 31 déc. 2019 sur Expedia
Céramique chauffante est super, l'appartement est situé un peu loin du centre. Bien insonorisé. Quartier sécuritaire
Commentaires de Gestion de l’hôtel
1 janv. 2020 par Michael, Gestion de l’hôtel
Super guests! We had an easy communication with the guests, polite and they left my apartment clean and tidy!
par un voyageur
Publié le 30 août 2024 sur Expedia
Updated interior and in a good location near airport and metro station. Apartment has washer and dryer, a small kitchen, a cooktop, a dishwasher, and a large fridge. There is no elevator.
Commentaires de Gestion de l’hôtel
31 août 2024 par BRIK Apartment Hotel, Gestion de l’hôtel
Hi Minh, Thank you for your feedback! We’re glad you enjoyed the updated interior and convenient location near the airport and metro. It’s great to hear that the apartment’s amenities, like the washer, dryer, and kitchen, were useful during your stay. We apologize for the lack of an elevator and hope it didn’t cause too much inconvenience. We’d love to welcome you back in the future!
par un voyageur
Who else has access to my apartment???
Publié le 29 août 2024 sur HotelsI was prepared to give a good review because the apartment is very nice and clean. I was willing to overlook that since it’s on the first floor, I could not open windows nor blinds as the window faced the street. I would have overlooked the constant noises at night of people coming back to the apartment or the fact that’s it’s next door to a daycare (very noisy starting at 7:00 am.
What I will not overlook is what happened yesterday.
I came back to the apartment at 15:30 to find the door to my apartment wide open!! This door gives to the outside and anyone passing by could have come inside and steal my computers and things. Not sure how long the door stayed opened but this is unacceptable! I had to cancel an appointment at 16:30 because I’m not sure when the maid will come back. She said she did not open maybe maintenance. I checked with the hotel and they said no one from their staff opened the door. This is very disconcerting as I’m not sure who opened my door. Suffice it to say, I did not sleep much last night.
Everything was fine till this incident
Commentaires de Gestion de l’hôtel
30 août 2024 par BRIK Apartment Hotel, Gestion de l’hôtel
Dear Maria, Thank you for sharing your experience and for your kind words about the cleanliness and condition of the apartment. We sincerely apologize for the distressing situation you encountered and understand how unsettling it must have been.After investigating the matter thoroughly, I want to assure you that no one has accessed your apartment or unlocked your door. We have reviewed our surveillance footage, and it confirms that no one entered or attempted to enter your unit during the time in question.We advise all our guests to ensure that their doors are fully closed and locked when leaving the apartment. It’s possible that the door may not have been securely closed, leading to it being ajar when you returned. We are truly sorry for any anxiety this may have caused and for the impact it had on your stay.We hope that despite this incident, you were able to enjoy the rest of your stay.
par un voyageur
Publié le 15 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
15 août 2024 par Guest Relations Team, Gestion de l’hôtel
Hello Natalia! Thank you for choosing to stay with us! We are glad to hear that your stay with us was a memorable one! We look forward to welcoming you back to the hotel in the near future.
par un voyageur
Publié le 2 août 2024 sur Expedia
Parking is a problem sometimes on the street it is only 3 hours and you have to move your car or change the dash clock (weird European idea windshield clock)
No lift so if you have big or heavy luggage it is hard.
Things to improve:
- no spoon dispensers in kitchen
- no napkins or paper towel
- no ventilation in bathroom
- no glass door in shower so be careful water might get to the floor
- the living room sofa bed was not comfortable and make noises when sleeping
Good things:
- clean towels in all three rooms
-clean and comfortable pillows and sheets in all rooms
-newly renovated apartment so feels so fresh and clean
- not far from places 15 mins drive to downtown very easy access to beach and area around
- very friendly and helpful when call or message to the reception
Commentaires de Gestion de l’hôtel
3 août 2024 par The Guest Relations Team, Gestion de l’hôtel
Hello Nadeem,Thank you for taking the time to leave a review about us, we are happy to hear that you are all in all satisfied with your stay. If you’re traveling to our area again soon, don’t hesitate to contact us.
par un voyageur
Publié le 31 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
2 août 2024 par The Guest Relations Team, Gestion de l’hôtel
Hi Enrique,Thanks for taking the time to share your feedback. We are glad to hear that you are all in all satisfied. We're looking forward to your next stay with us soon!
par un voyageur
Publié le 30 juill. 2024 sur Expedia
This was a really adorable hotel. The space itself was really cute and I also loved the area as it was away from the main tourist section, so you just felt like you were in a cute city / town, without the insane hustle and bustle. If you walk around, you find a lot of cute restaurants, supermarkets, gyms, yoga classes, etc… in the area…and some nice jogging routes. With all that said, 3 stops on the nearby metro, and you are in the heart of everything.
The washer was an extreme plus for me since I usually do laundries every night :)
The staff was very responsive to all my questions as well.
Lovely stay.
Commentaires de Gestion de l’hôtel
30 juill. 2024 par The Guest Relations Team, Gestion de l’hôtel
Hi Ilana,Thanks for the kind words! We appreciate it! We're thrilled to know that you had an amazing stay with us. This is what we really want to serve you, a home away from home experience. We would be delighted to host you again soon!
par un voyageur
Publié le 29 juill. 2024 sur Hotels
지하철 역이 가깝고 시내와도 천천히 걸어서 갈만해요. 무엇보다 호텔이 있는 동네가 너무 좋아요. 1층에 묵었지만 도로 소음이 전혀 없었습니다. 주방 시설도 좋고, 침구류도 편했어요. 다시 오고 싶어요!
Commentaires de Gestion de l’hôtel
29 juill. 2024 par Guest Relations Team, Gestion de l’hôtel
Hello Min! Thank you for sharing your experience! Glad to hear that you enjoyed your stay with us! We are happy that we could make your visit here in Copenhagen worthwhile. We hope to host you again on your next visit!
