Note fondée sur 57 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
3,1 sur 5
2,9 Propreté de la chambre
4,0 Service et personnel
3,3 Confort de la chambre
2,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
4 sur 5
par un voyageur

Publié le 4 août 2024 sur Expedia
The tub stopped up really bad. The staff was very nice and was able to fix the toilet when it overflowed.
Commentaires de Gestion de l’hôtel
5 août 2024 par Kevin, Gestion de l’hôtel
Thank you, Ashley, for your feedback. We apologize for the inconvenience with the tub and toilet, but we're glad our staff could assist you promptly. We appreciate your understanding and hope to see you again soon.
3 sur 5
par un voyageur

Publié le 2 août 2024 sur Hotels
The place is ok. 3 stars
Commentaires de Gestion de l’hôtel
3 août 2024 par Manager, Gestion de l’hôtel
Hello Andrew,We appreciate your feedback on your recent stay with us. Our team is always looking for ways to enhance our guests' experience. Thank you for sharing your thoughts and we hope to welcome you back in the future.
5 sur 5
par un voyageur

Publié le 2 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
3 août 2024 par Manager, Gestion de l’hôtel
Hello Jack,We are thrilled to hear you had a perfect experience during your stay with us! We look forward to welcoming you back soon for another enjoyable stay.
1 sur 5
par un voyageur

Publié le 28 juill. 2024 sur Hotels
Room had black mold around the bathroom door try to get another room and it was the same
Commentaires de Gestion de l’hôtel
30 juill. 2024 par Manager, Gestion de l’hôtel
Hello Nicholius, We appreciate you sharing your concerns with us. We encourage guests to reach out during their stay so we can address any issues promptly. Your feedback will be shared with the team for further improvement. For any further assistance or feedback, please feel free to contact our management team directly.
5 sur 5
par un voyageur

Publié le 28 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
29 juill. 2024 par Manager, Gestion de l’hôtel
Hello Francisco,We're thrilled to hear you had an exceptional stay! We look forward to welcoming you back soon for another wonderful experience.
5 sur 5
par un voyageur

Publié le 26 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
29 juill. 2024 par Manager, Gestion de l’hôtel
Hello Gustavo,We are delighted to hear that you had a wonderful experience during your stay with us! We hope to welcome you back soon for another exceptional stay.
3 sur 5
par un voyageur

Publié le 25 juill. 2024 sur Expedia
It's an old facility, with old bedding and bath linen.
Commentaires de Gestion de l’hôtel
26 juill. 2024 par Kevin, Gestion de l’hôtel
Thank you for sharing your feedback regarding your recent stay. We apologize for the dated condition of our facility and the quality of our bedding and bath linen. Your comments are valuable to us as we strive to improve our services and amenities.
2 sur 5
par un voyageur

Poor stay

Publié le 23 juill. 2024 sur Hotels
It needs to be renovated and updated.
Commentaires de Gestion de l’hôtel
23 juill. 2024 par Kevin, Gestion de l’hôtel
Thank you for your feedback. We apologize for any inconvenience you experienced during your stay. We are continually working on updates and renovations to improve our guest experience. We hope you'll give us another chance in the future.
4 sur 5
par un voyageur

Ok

Publié le 23 juill. 2024 sur Hotels
Room was ok for a one night stay needs more cleaning
Commentaires de Gestion de l’hôtel
23 juill. 2024 par Kevin, Gestion de l’hôtel
Thank you for your feedback. We're glad the room met your needs for a one-night stay. We apologize for any shortcomings in cleanliness and will address this with our housekeeping team. We hope to welcome you back for an improved experience in the future.
1 sur 5
par un voyageur

Publié le 22 juill. 2024 sur Expedia
Very dirty place. Not ready for business. Due to mold in every place and towels. People doing illegal drugs. Ac is off all times. You have to turn it on and wait 30 to 40 minutes in order to get the room cold. Not recommend it at all.
Commentaires de Gestion de l’hôtel
23 juill. 2024 par Manager, Gestion de l’hôtel
Hello Benito, We are sorry to hear about your experience at our hotel. We take all feedback seriously and will address your concerns with the relevant departments for further review and improvement measures. It is important to us that all guests feel comfortable and have a pleasant stay.