Note fondée sur 290 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,1 Propreté de la chambre
4,3 Service et personnel
4,3 Confort de la chambre
3,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 2 sept. 2024 sur Hotels
Loved our spacious rooms & kitchenettes!
Commentaires de Gestion de l’hôtel
31 oct. 2024 par George Jensen, Gestion de l’hôtel
Thank you so much for the 10 star rating and for taking the time to share your experience with us. We look forward to seeing you again the next time you are in Amarillo.
par un voyageur
Publié le 4 août 2024 sur Expedia
Easy to get to - simple and quiet atmosphere.
par un voyageur
Publié le 25 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
31 juill. 2024 par George Jensen, Gestion de l’hôtel
Thank you so much for the 5-star rating, we look forward to seeing you again the next time you visit Amarillo.
par un voyageur
Publié le 9 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
17 juill. 2024 par George Jensen, Gestion de l’hôtel
Thank you very much for the 5-star rating, we look forward to seeing you again the next time you visit Amarillo.
par un voyageur
Publié le 8 juill. 2024 sur Expedia
Very comfortable, clean, friendly staff adds up to an enjoyable experience.
Commentaires de Gestion de l’hôtel
13 juill. 2024 par Management, Gestion de l’hôtel
Thank you for your comments regarding your stay, I'm glad to hear you enjoyed your stay at Residence inn Amarillo. We look forward to your next visit.SINCERELY,Management
par un voyageur
Dissapointing pit stop
Publié le 4 juill. 2024 sur HotelsOur particular visit was dissapointing, We asked for a lower floor room or a room not to far away as we had our dog ($50) and a lot of luggage.The agent at check -in said there was nothing she could do , but gave me impression she did not even try !
Needless to say our room could not have been more inconvienent.
Commentaires de Gestion de l’hôtel
13 juill. 2024 par Management, Gestion de l’hôtel
Thank you for taking time to fill out a review. Please accept my apology for the problems you had. I want to assure you that guest satisfaction is of the utmost importance to us and these issues are being addressed We hope you give us a chance to make things right and try Residence inn again next time you find yourself in the area.Sincerely,Management
par un voyageur
Publié le 2 juill. 2024 sur Expedia
This was probably my worst stay at any place. The bed had bugs in it, it was very dirty from the time you walk into the hotel until you get into the room. The elevator makes an abundance amount of noise and is VERY hot. It stinks bad like old water throughout the entire hotel. If I could give this property 0 star I would.
Commentaires de Gestion de l’hôtel
2 juill. 2024 par General Manager, Gestion de l’hôtel
Dear Precious Ellis,Thank you for taking the time to let us know about your experience while staying with us. Your experience of checking into a dirty room with bugs in the room is below our standard you have come to expect.Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with my housekeeping leadership team to ensure the necessary guidelines are in place and reviewed to prevent these issues from occurring in the future.I hope you choose to stay with us again when your travels bring you back to the area.
par un voyageur
Publié le 26 juin 2024 sur Expedia
Commentaires de Gestion de l’hôtel
31 juill. 2024 par George Jensen, Gestion de l’hôtel
Thank you for the 3-star rating, we hope you will come and visit us again soon.
par un voyageur
Amarillo Residence Inn
Publié le 27 mai 2024 sur HotelsOur go to overnight stay on the way to Colorado every year! Conveniently located, spacious rooms and kitchenette with separate bedrooms and living/dining area. Pet friendly! Lots of parking. Breakfast is good but needs to be monitored as many items were out such as utensils, cups, milk, hot foods such as eggs, breads, etc. so had to ask for it.
par un voyageur
Publié le 26 mai 2024 sur Hotels
