Note fondée sur 747 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,4 Propreté de la chambre
3,8 Service et personnel
3,4 Confort de la chambre
3,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Tres bien pour le prix!!!!
Publié le 22 janv. 2019 sur HotelsCommentaires de Gestion de l’hôtel
25 janv. 2019 par Lydia Gonzales, Gestion de l’hôtel
Dear guest,
Gracias por tomarse el tiempo para revisar su estancia con nosotros. Si alguna vez regresas a Amarillo TX, no dudes en llamarnos.
par Regine de StDamase Québec
Très propre ..bon service et bon choix au déjeuner
Publié le 1 sept. 2014 sur HotelsParfait!
par un voyageur
Publié le 21 nov. 2024
Place ok
Commentaires de Gestion de l’hôtel
23 nov. 2024 par Manager, Gestion de l’hôtel
Hello Larry,Thank you for choosing us. Our goal is to exceed our guests’ expectations, so I regret that your visit was just okay. We appreciate the feedback and hope to host you again.
par un voyageur
Publié le 5 oct. 2024 sur Expedia
Was great
Commentaires de Gestion de l’hôtel
8 oct. 2024 par Manager, Gestion de l’hôtel
Hello Alfred,We are amped to hear that you had a great stay with us. Your positive feedback is truly appreciated, and we hope to welcome you back in the future for another enjoyable experience.
par un voyageur
Publié le 5 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
6 oct. 2024 par Manager, Gestion de l’hôtel
Dear Guest,We are thrilled to hear that you had a wonderful experience during your stay with us! We hope to welcome you back again soon for another fantastic stay at our hotel.
par un voyageur
Publié le 28 sept. 2024 sur Expedia
The room was clean, but very dated. As was the whole hotel. The staff at the front desk were very friendly. I wouldn’t necessarily recommend the place, but I would stay again if I just needed somewhere to sleep.
Commentaires de Gestion de l’hôtel
28 sept. 2024 par Manager, Gestion de l’hôtel
Hello Macey,We appreciate your feedback on the cleanliness and friendliness of our staff. We are continuously working to improve and update our facilities for all our guests' comfort. Should you decide to stay with us again, please know that we are always here to provide you with a pleasant and restful experience.
par un voyageur
Publié le 26 sept. 2024 sur Hotels
Front desk guy William act like he was doing me a favor and telling me he don’t have room and telling me thinks like he doesn’t now how it’s going to give me a one king bed room if he don’t have one, I tell him that don’t matter a double bed and he said it matter because if the price, and then he give me a one king bed room. So if he have it for the first place why all the talking
Commentaires de Gestion de l’hôtel
28 sept. 2024 par Manager, Gestion de l’hôtel
Dear Guest,We apologize for any inconvenience caused by the room assignment process. Please do not hesitate to reach out to our management team for further assistance with your concerns. Your feedback is valuable for improving our guest experience.
par un voyageur
Publié le 24 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
26 sept. 2024 par Manager, Gestion de l’hôtel
Hello Miguel Angel,We are stirred to hear that you had a wonderful stay with us! If you have any more feedback to share, please feel free to reach out to us. We look forward to welcoming you back soon!
par un voyageur
Publié le 21 sept. 2024 sur Expedia
We used to like staying at Super Eight hotels. lately though it seems like Super Eight has gone downhill. When we checked into the Super Eight in Amarillo we were told that the only room available was on the top floor. That normally wouldn't be a problem except this location does not have an elevator. So we had to make several trips up and down the stairs to haul all of our stuff into the room. Did I mention that we are both senior citizens and we both have problems with our knees? This resulted in a very painful evening hauling our stuff upstairs, only to haul it all downstairs the next morning. When I asked the front desk attendant if we could get some help she said no. She said that since we had booked through a third party site that she couldn't do anything to help us.?.?.?... That doesn't make any sense and it seems like the woman just didn't want to be bothered with anything at all. When we got to the room there was an aroma of what I can only call "wet dog" in the room. that wasn't a pleasant smell to spend all night with. Then my wife almost fell off the toilet because the toilet was anchored on one side only. That is dangerous. The sink in this room had the bottom broken out at some time in the past. Instead of actually replacing the sink it was very crudely pasted back together with silicone caulk. It looked nasty and the edges of the broken part of the sink were sharp enough to cut your finger. Overall a horrible experience.
Commentaires de Gestion de l’hôtel
23 sept. 2024 par Manager, Gestion de l’hôtel
Hello freddie, We apologize for any inconvenience you encountered during your recent stay at our Super Eight in Amarillo. At times, due to availability, rooms on higher floors may be the only option. We do our best to accommodate all guest requests and are sorry to hear about the situation you described with the front desk attendant. Your feedback regarding the room's condition will be addressed with our team to ensure the comfort and safety of our guests are a top priority. We appreciate you bringing these matters to our attention.
par un voyageur
Publié le 20 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
20 sept. 2024 par Manager, Gestion de l’hôtel
Hello Bryan,We are delighted to hear that you had an enjoyable stay with us! If there is anything we can do to make your next visit even better, please do not hesitate to get in touch with us directly. We look forward to welcoming you back soon.
