Note fondée sur 44 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,5 Propreté de la chambre
4,6 Service et personnel
4,7 Confort de la chambre
4,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 30 sept. 2024 sur Hotels
par un voyageur
Publié le 1 mars 2020 sur Expedia
par Vanessa de France
Publié le 31 août 2016 sur Hotels
Hôtel avec un personnel très avenant. Nous avons été très bien accueillis par le Manager et son équipe.
Le seul reproche est la qualité du buffet, trop standard à notre goût.
par un voyageur
Publié le 19 sept. 2024 sur Expedia
Honestly, it was OK but there’s a few things that they need to work on. They should have a WhatsApp system where we can connect with employees when we need something in the room instead of walking all the way to the front desk to ask for a simple thing like a towel. Also the system of ordering is ridiculous. You have to sign on every order you ask for. For example, if you ask for white wine, they give you a paper to sign for it then if you ask for Water, you get another paper to sign for it so you get 5-6 papers to sign For a few things that you order. And you have to sign before the water even comes to you.
par un voyageur
Publié le 6 sept. 2024 sur Expedia
The property is beautifully arranged and the staff is very welcoming and polite! There is a variety of lots of different foods and all of the options are delicious!
par un voyageur
Publié le 25 août 2024 sur Hotels
par un voyageur
Publié le 14 juill. 2024
Kibo is a lovely camp. The staff was so accommodating and very attentive. I would like to say that the marketing of the accommodations is misleading. The pictures of the " Luxury tent" show that you have a view of Kilimanjaro...but you do not. .I think that this should be stated. This was a huge disappointment as this was my first group that I have brought to Amboseli.
par un voyageur
Wonderful stay
Publié le 14 juill. 2024 sur HotelsA wonderful 2 nights stay during our Kenya Safari trip.
Lodge and rooms are beautifully appointed and very well maintained. Staff is so very polite, kind and attentive. Perfect for Amboseli game drives!
par un voyageur
Wonderful stay
Publié le 13 juill. 2024 sur HotelsWe had a wonderful 2 nights stay during our Kenya Safari trip.
Lodge and rooms are beautifully appointed and very well maintained. Staff is so very polite, kind and attentive. Perfect for Amboseli game drives!
par un voyageur
Mixed
Publié le 11 juill. 2024 sur HotelsExceptional service for dinner and Lunch. Thank you, Felix, for your attentiveness.
We were awoken at 3.58 am on a Sunday with blaring music next door. Literally 100+ decibels. We went for our tour after breakfast (incredibly, the music continued after we reported to management). On our return, we found that this continued because there was a "Church Service" next door. Chanting, "Talking in Tounges," and preaching continued until late afternoon on Sunday. The manager never gave us any feedback. There is an issue with the location of this church service in the quiet of a National Park Resort.
The bar/Lounge service was simply horrible for us. The service staff in this section were passive and unattentive. This is in sharp contrast with the dining section, where the service was exceptional. But I think this perhaps was just our unlucky day as the other guests seemed to have a great time.
The food was very good overall. Good value for money.
We experienced 16 power outages, lasting from 5 to 15 minutes each. While we eventually got used to them, it would have been helpful if we were informed about this normal occurrence in advance.
Forget using Wi-Fi in the cottages. (Well, for the ones facing Mt Kilimanjaro's side, at least.) Forget about hot showers in this section. Hope for lukewarm.
The reception staff is mixed—very good mixed with very bad.
