Note fondée sur 800 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,2 Propreté de la chambre
3,2 Service et personnel
3,2 Confort de la chambre
2,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 15 sept. 2024 sur Expedia
par un voyageur
Got what you need
Publié le 14 sept. 2024 sur HotelsClean and convenient. Lots of utilities. Well laid out. Big fridge.
par un voyageur
Publié le 8 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
14 sept. 2024 par A.P. General Manager, Gestion de l’hôtel
Thank you for your five out of five evaluation. It encourages all of us as we strive to provide exceptional guest experiences. We look forward to seeing you again soon.
par un voyageur
Publié le 6 sept. 2024 sur Expedia
Deborah was awesome! Rooms were nice and clean, comfy bed/pillows. They seemed like they were recently remodeled and nice. AC unit old and very noisy and inefficient. Overpriced for the quality and location on very noisy and busy street. Property not well maintained and trash and weeds all around the property. Breakfast was a joke-looked like they ran to a local convenience store to grab something. Need to update and upgrade the breakfast.
Commentaires de Gestion de l’hôtel
14 sept. 2024 par A.P. General Manager, Gestion de l’hôtel
We are happy our staff was awesome and rooms nicem clean and comfortable. We apologize your experience was anything less than completely satisfying. We are sorry we could not fully meet your expectations. We hope you will give us another opportunity to better serve you in the future.
par un voyageur
Customer Service
Publié le 3 sept. 2024 sur HotelsCustomer Service was not good. Never had to ever put down a deposit. Then she had an attitude when checking us in.
Commentaires de Gestion de l’hôtel
14 sept. 2024 par A.P. General Manager, Gestion de l’hôtel
We apologize your experience was anything less than completely satisfying. Deposits are common at most hotels. We are sorry we could not meet your expectations. We hope you will give us another opportunity to better serve you in the future.
par un voyageur
Publié le 25 août 2024 sur Expedia
AC in room did not work. Front desk person was not very attentive.
Commentaires de Gestion de l’hôtel
14 sept. 2024 par A.P. General Manager, Gestion de l’hôtel
We apologize your experience was anything less than completely satisfying. We are sorry we could not meet your expectations. We hope you will give us another opportunity to better serve you in the future.
par un voyageur
If all you need is a place to sleep.....
Publié le 21 août 2024 sur HotelsThe rooms were good, clean, and updated. But shower water pressure was a little more than a dribble. Air conditioner died on 1st day, room was upper 80s when we got back from a long day in the sun. The continental breakfast was the worst i have ever seen, and i travel A LOT. Bread was days old, the gravy was never changed out in two days sitting in a broken crockpot, eggs are frozen patties, etc. Good: very near blue 3 bus line that goes straight to the University, good price for the area. lots of restaurants and shopping near by. If you are in town to catch a game, or move kids in or out of ISU it is serviceable.
Commentaires de Gestion de l’hôtel
14 sept. 2024 par A.P. General Manager, Gestion de l’hôtel
We apologize your experience was anything less than completely satisfying. We are sorry we could not meet your expectations. We hope you will give us another opportunity to better serve you in the future.
par un voyageur
Don’t judge a book by its cover
Publié le 19 août 2024 sur HotelsThe outside of the building could use a refresh but the rooms were newly remodeled and clean. The staff was very nice and helpful.
Commentaires de Gestion de l’hôtel
14 sept. 2024 par A.P. General Manager, Gestion de l’hôtel
Thank you for your eight out of ten evalution. It encourages all of us as we strive to provide exceptional guest experiences. We look forward to seeing you again soon.
par un voyageur
Publié le 18 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
14 sept. 2024 par A.P. General Manager, Gestion de l’hôtel
Thank you for your four out of five evaluation. It encourages all of us as we strive to provide exceptional guest experiences. We look forward to seeing you again soon.
par un voyageur
Overnight stay
Publié le 14 août 2024 sur HotelsWr stayed here to sleep - late night arrival for an overnight rest before family gathering preceding funeral. Inexpensive and close to destination were criteria for choice. We chose 2 separate single rooms. Clean and comfortable beds were nice. Since both of our rooms were "adjoining" another room with unknown occupants, the arrangement was slightly unusual. My experience of waking at 4 am to very loud screaming turned out to be a horror movie playing at full volume in the adjoining room. So goes the learning curve...note to self - make sure adjoining room is occupied by the rest of my travel group!
Commentaires de Gestion de l’hôtel
14 sept. 2024 par A.P. General Manager, Gestion de l’hôtel
Thank you for your eight out of ten evalution. It encourages all of us as we strive to provide exceptional guest experiences. We are sorry to hear there was a loud neighbor. Wish you would have let us know as we would have contacted them immediately and made sure the noise was stopped. We look forward to seeing you again soon.
