Note fondée sur 892 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,9 Propreté de la chambre
4,2 Service et personnel
4,1 Confort de la chambre
3,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 27 oct. 2024
Commentaires de Gestion de l’hôtel
28 oct. 2024 par Manager, Gestion de l’hôtel
Hello Robyn,We are sorry to hear that your experience did not meet your expectations. Please feel free to contact us directly with any specific feedback you would like to share so we can address and improve upon your concerns. We value your input and hope to have the opportunity to better serve you in the future.
par un voyageur
Publié le 7 oct. 2024
Did not like the long glass paneled mirror that took up the whole wall where the beds were. It was very unsettling to have that in the day and age where cameras could be all over your room. The bathroom area was too small for 3 people, the elevator had issues and was extremely dirty. Disappointed with the pictures online versus reality.
Commentaires de Gestion de l’hôtel
9 oct. 2024 par Manager, Gestion de l’hôtel
Hello Robyn, We appreciate your feedback regarding your recent stay. Rest assured that we take the safety and comfort of our guests seriously. Our team is always working to enhance our services and facilities. We recommend contacting our management team directly to discuss your concerns further. Thank you for bringing these issues to our attention.
par un voyageur
Publié le 3 sept. 2024
The carpet in the elevator looked as if it hadn't been cleaned in years.
I was in room 227 and it smelled like at one point was a smoking room. The smell of smoke was bad.
Commentaires de Gestion de l’hôtel
4 sept. 2024 par Manager, Gestion de l’hôtel
Hello Cheryl,We apologize for any inconvenience you experienced during your stay. Guest feedback is valuable, I encourage you to reach out to our management team with any concerns to ensure they are properly addressed and resolved. Thank you for bringing this to our attention.
par un voyageur
Publié le 16 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
17 août 2024 par Manager, Gestion de l’hôtel
Hello Kevin,We are thrilled to hear that you had an exceptional stay with us! It was a pleasure hosting you, and we look forward to welcoming you back soon.
par un voyageur
Publié le 15 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
17 août 2024 par Manager, Gestion de l’hôtel
Hello Amber,To be awarded a perfect score is such a compliment! We are thrilled to learn that our goal of providing our guests with a comfortable and pleasant stay is a success! We can't wait to serve you again.
par un voyageur
Publié le 14 août 2024 sur Expedia
It served my purposes at the time but i will find other accommodation next time
Commentaires de Gestion de l’hôtel
16 août 2024 par Manager, Gestion de l’hôtel
Hello Sheri, We appreciate your feedback and are glad to have served your needs during your stay. Should you decide to give us another chance in the future, we hope to provide you with an even better experience. Thank you for choosing our hotel for your recent stay.
par un voyageur
Publié le 14 août 2024 sur Expedia
Great place to stay.
Commentaires de Gestion de l’hôtel
17 août 2024 par Manager, Gestion de l’hôtel
Hello Diann,We are delighted to hear that you enjoyed your stay with us. Your positive feedback is greatly appreciated, and we hope to welcome you back soon for another enjoyable experience.
par un voyageur
Publié le 12 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
14 août 2024 par Manager, Gestion de l’hôtel
Hello Russell,We are thrilled to hear that you had a positive experience during your stay with us. We hope to welcome you back soon for an even better experience!
par un voyageur
Good value
Publié le 11 août 2024 sur HotelsBetter than expected, would stay here again.
Commentaires de Gestion de l’hôtel
30 sept. 2024 par Manager, Gestion de l’hôtel
Dear Guest,Thank you for sharing your positive experience with us! We are pleased to know that we exceeded your expectations. We look forward to welcoming you back on your next visit.
par un voyageur
Publié le 11 août 2024 sur Hotels
Rooms smelled like smoke, hallways smelled like drugs. Was not able to understand the person at the front desk. The bathroom was just old and rusty and the bathtub gross. Bed was clean.
Commentaires de Gestion de l’hôtel
14 août 2024 par Manager, Gestion de l’hôtel
Dear Guest, We appreciate you sharing your experience and apologize for any inconveniences encountered during your stay. Guest feedback is valued and will be passed along to enhance our services. Our team is always available for future stays to ensure a more pleasant visit.
