Note fondée sur 90 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,1 Propreté de la chambre
4,1 Service et personnel
4,2 Confort de la chambre
4,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 3 mars 2020 sur Hotels
Chambre spacieuse
Bien situé
Room service et petit déjeuner décevant
par un voyageur
Publié le 6 mai 2019 sur Hotels
par Kamel de France
bonne adresse a retenir
Publié le 2 oct. 2017 sur HotelsTres bonne servive de qualité comme c est souvent le cas au Moyen Orien
par Pilar
Publié le 23 déc. 2015 sur Hotels
Nice hotel, comfortable room with a small jacuzzi bathtube.
It is however very far from downtown
Recommandé
pour Voyageurs d’affairespar un voyageur de Montréal, Canada
Hötel Amman
Publié le 2 févr. 2015 sur Expedia
Pour : Chambres très grandes très bien équipées et propres.
Pour une nuit seulement...en fait que quelques heures.
par un voyageur
Publié le 11 mars 2024 sur Expedia
At check in Ahmad was on our arrival very friendly and helpful
On checking out Mahmoud Adas was on duty and he was very friendly and nice too
par un voyageur
Publié le 4 févr. 2024 sur Expedia
par un voyageur
Publié le 22 déc. 2023 sur Hotels
par un voyageur
Smelly room
Publié le 3 août 2023 sur HotelsI was given a very smelly room. I complained about it but nothing was done. At the end they just said sorry.
The kettle was dirty and had some food. I made cup of tea with the dirt in it. Only found out the next day.
Commentaires de Gestion de l’hôtel
15 août 2023 par Ayass Hotel Management, Gestion de l’hôtel
Greetings from Ayass Hotel- Amman.First, we would like to thank you for choosing our hotel to stay at during your visit to Jordan. We would also like to thank you for taking the time to share with us your experience at Ayass Hotel. Your feedback regarding the hotel is truly welcomed and appreciated..Concerning the drainage smell in the toilet in you room, the maintenance team have done the necessary procedures to ensure there is no blockage in the drains. while you were away. However, If the unresolved issue has been brought to our attention again during your stay, rest assured that we would have moved you to another room.As for kettle, we have received no complaints in that regards upon your check-out. We encourage our guests to inform our staff of any issues to ensure they get the best service and experience they deserve.We do sincerely apologize if this has affected your stay negatively by any means and we are looking forward to having you again in the near future at our hotel, with a promise to pay extra care in order to make your stay aspleasant and as comfortable as possible.Have a wonderful day.
par un voyageur
Publié le 25 juill. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
15 août 2023 par Ayass Hotel Management, Gestion de l’hôtel
Greetings from Ayass Hotel- Amman.First, we would like to thank you for choosing our hotel to stay at during your visit to Jordan. We would also like to thank you for taking the time to share with us your experience at Ayass Hotel. Your feedback regarding the hotel is truly welcomed and appreciated.At Ayass Hotel we strive to surpass the expectations of our guests by delivering the best quality of service we believe our guests deserve. Knowing that you have enjoyed your stay is a thrilling and an encouraging thing to hear. It truly means that our efforts were rewarded.Thank you and we look forward to welcoming you again in the near future.Have a wonderful day.Ayass Hotel Management
