Note fondée sur 253 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,3 Propreté de la chambre
4,3 Service et personnel
4,3 Confort de la chambre
4,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Great place
Publié le 3 août 2024 sur HotelsGreat employees especially at breakfast and Pool bar.
Commentaires de Gestion de l’hôtel
4 août 2024 par Dimitrios Kotsifakos - General Manager, Gestion de l’hôtel
Dear Anonymous,Thank you for your kind review! We’re delighted to hear that you had a positive experience during your stay at Sheraton Amman Al Nabil Hotel and that our team made a lasting impression on you. We take great pride in our team's dedication to providing exceptional service, and your kind words are a testament to their hard work and commitment.We hope to have the pleasure of welcoming you back soon for another memorable stay.Warm regards,
par un voyageur
Publié le 30 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
30 juill. 2024 par Dimitrios Kotsifakos - General Manager, Gestion de l’hôtel
Dear dominique,We're delighted to hear that you had a wonderful stay at Sheraton Amman Al Nabil Hotel! We look forward to welcoming you back again in the future for another memorable experience!Warm regards,
par un voyageur
Excellent
Publié le 29 juill. 2024 sur HotelsService restauration au top niveau
Commentaires de Gestion de l’hôtel
30 juill. 2024 par Dimitrios Kotsifakos - General Manager, Gestion de l’hôtel
Dear Anonymous,We're delighted to hear that you had a wonderful stay at Sheraton Amman Al Nabil Hotel! We look forward to welcoming you back again in the future for another memorable experience!Warm Regards,
par un voyageur
Publié le 21 avr. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
1 mai 2023 par Dimitrios Kotsifakos, General Manager, Gestion de l’hôtel
Thank you for your feedback.
par un voyageur
Bel hôtel !
Publié le 5 sept. 2022 sur HotelsLe séjour dans cet hôtel était très bien, la piscine extérieure est incroyable et c’est assez proche de la ville pour profiter d’Amman.
Commentaires de Gestion de l’hôtel
5 sept. 2022 par Khaled Mwaswas, Gestion de l’hôtel
Dear Guest,Thank you for your time in sharing your recent experience with us.I am glad to know you have noticed the level of service the team has provided to ensure you have an unforgettable experience. I have shared your comments back to the team and they are proud to have exceeded your expectations.We look forward welcoming you back again soon!Sincerely,Khaled Mwaswas,Assistance Director of Guest Services
par un voyageur
Publié le 12 févr. 2022 sur Expedia
Tout etait parfait
Commentaires de Gestion de l’hôtel
17 févr. 2022 par Oday, Gestion de l’hôtel
Thank You for choosing our hotel.
Looking forward to see you soon.
par un voyageur de Caen
Publié le 14 mai 2019 sur Hotels
hormis la problématique au moment du check-in, tout s'est bien passé.
Commentaires de Gestion de l’hôtel
19 mai 2019 par MunaSam, Gestion de l’hôtel
Dear Ludivine,
Thank you for your review posted on expedia.com.
Glad to hear that your stay went well, and apologies for your arrival experience that was not to your expectations.
Best Regards.
par un voyageur
Disappointment
Publié le 27 janv. 2018 sur HotelsI am sorry, but the hotel is too old, need to have a refresh decoration. Program TV without attractive sport channels. The price is not justifying the level but may be the name notoriety.
Never more again.....
par un voyageur
Publié le 28 juill. 2024 sur Expedia
Dirty
Commentaires de Gestion de l’hôtel
29 juill. 2024 par Dimitrios Kotsifakos - General Manager, Gestion de l’hôtel
Dear Wally,Thank you for sharing your feedback following your recent stay at Sheraton Amman Al Nabil Hotel. We sincerely apologize that your experience did not meet your expectations. Providing exceptional service and a comfortable stay is our top priority, and we regret that we fell short on this occasion. Your feedback is invaluable to us as we continually strive to improve our guest experience. We would appreciate the opportunity to further discuss your concerns. Please feel free to reach out to us directly to address any issues you encountered and to ensure that future visits surpass your expectations. Thank you once again for your feedback. We hope to have the opportunity to welcome you back and restore your confidence in our hotel.Warm regards,
par un voyageur
Professional front office manager
Publié le 25 juill. 2024 sur HotelsIt was a great stay. Outdoor pool was very nice, rooms were clean and ready with nice city views. Check in and check out was smooth. A very special thanks for Mr Mohammed al kayed - front office manager for his warm welcoming and the addition of personal touch while dealing with guests. Very polite and professional
Commentaires de Gestion de l’hôtel
28 juill. 2024 par Dimitrios Kotsifakos - General Manager, Gestion de l’hôtel
Dear mohd,Thank you for your kind review of the Sheraton Amman Al Nabil Hotel. We are delighted to hear that you had a great stay with us and enjoyed our facilities.We are especially pleased to read your kind words about our team members. We take pride in our team’s dedication to providing warm and personalized service, and it’s rewarding to know that their efforts made a positive impact on your experience.We look forward to welcoming you back for another memorable stay in the future.Warm regards,