Note fondée sur 188 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,1 Propreté de la chambre
4,2 Service et personnel
4,1 Confort de la chambre
4,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Lost its charm
Publié le 12 août 2024 sur HotelsAlways used to stay here when in Amritsar but the hotel has lost its charm. Service level have dropped, room conditions are not upto standard and worse has to be reception which should be the best but hiring people with more focused on counting money and chit chatting than customer device. Truly sad to see the drop in service and just overall Taj experience you expect from Taj properties Other hotels have surely gained
Commentaires de Gestion de l’hôtel
23 sept. 2024 par Divya , Gestion de l’hôtel
Dear Guest,Thank you for choosing Holiday Inn and for taking the time to provide feedback about your experience at Holiday Inn AMRITSAR RANJIT AVENUE.I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.Again, thank you for sharing your comments, and if I can be of assistance to you, please contact me directly at 8725002340 or marketing@holidayinnamritsar.comSincerely,Divya YadavMarketing Executive8725002340
par un voyageur
Publié le 27 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
23 sept. 2024 par Divya , Gestion de l’hôtel
Dear Guest,Thank you for taking the time to tell us about your experience at Holiday Inn AMRITSAR RANJIT AVENUE.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn, and if I can be of assistance to you, please contact me directly at 8725002340 or marketing@holidayinnamritsar.com.Sincerely,Divya YadavMarketing Executive8725002340
par un voyageur
Worst Hotel
Publié le 26 juill. 2024 sur HotelsWorst hotel I ever had. Television is not working,hot water kettle is not working,Washroom door doesn’t locked if I tried to close it wasn’t,Fridge is not working.I complained to manager but no action was taken.Thought out the day they didn’t change it.When we came back at 10:00 pm at that time some things are working.
I have some of the vedios which I want to share.
par un voyageur de ASTORIA
Publié le 15 juill. 2024 sur Expedia
It’s a home away from home .. staff and service is excellent, thank you
par un voyageur
Publié le 10 juill. 2024 sur Expedia
par un voyageur
Needs a major revamp!
Publié le 27 juin 2024 sur HotelsVery well located hotel, but housekeeping / linen is in a very poor state. Towels are old and look mouldy and housekeeping doesn't even know they have to put hand towels in the bathroom. YYou have to ring housekeepong for even a glass!! Very poorly equipped rooms.
Food definitely can be made better. It is better to step out of the hotel for a meal.
Staff is courteous but they also cant do anything if you give a suggestion. Used to be a good hotel but has really fallen in standard! The saving grace is the location!
par un voyageur
Publié le 30 mai 2024 sur Expedia
Excellent stay
Commentaires de Gestion de l’hôtel
31 mai 2024 par Abhishek Srivastava Asst. Channel Sales Manager, Gestion de l’hôtel
Dear Guest,Greetings!Thank you for taking the time to tell us about your experience at Holiday Inn AMRITSAR RANJIT AVENUE.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience.We hope that you will allow us to serve you again in the future.Warm Regards,Abhishek SrivastavaAsst. Channel Sales Manager
par un voyageur
Needs an upgrade
Publié le 24 mai 2024 sur HotelsWe have stayed at the Holiday Inn a couple of years back , but this time we found the hotel looking shabby. Linen is old and run down, laundry is not fresh. Only one restaurant is open so you are limited in the hotel itself .
Staff is very helpful but the condition of the hotel has really gone down . Major upgrade needed in the rooms and linens
Commentaires de Gestion de l’hôtel
3 juin 2024 par Abhishek Srivastava Asst. Channel Sales Manager, Gestion de l’hôtel
Dear Guest,Greetings!Thank you for sharing your valuable feedback.Please allow us to apologize for the experience you had. Your feedback has been discussed with our team. Request you to please consider this as a case in isolation and allow us one more opportunity.Looking forward to hearing from you at your earliest convenience.Warm regards,Abhishek SrivastavaAsst. Channel Sales Manager
par un voyageur
Publié le 17 avr. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
8 mai 2024 par Abhishek Srivastava - Asst. Channel Sales Manager, Gestion de l’hôtel
Dear Guest,Greetings!Thank you for taking the time to tell us about your experience at Holiday Inn AMRITSAR RANJIT AVENUE.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience.We hope that you will allow us to serve you again in the future.Warm Regards,Abhishek SrivastavaAsst. Channel Sales Manager
par un voyageur
Publié le 9 avr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
19 avr. 2024 par Shiv, Gestion de l’hôtel
Dear Guest,Greetings!Thank you for taking the time to tell us about your experience at Holiday Inn AMRITSAR RANJIT AVENUE.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience.We hope that you will allow us to serve you again in the future.Warm Regards,Marketing Executive.
