Note fondée sur 868 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,5 Propreté de la chambre
4,6 Service et personnel
4,2 Confort de la chambre
4,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 22 août 2024 sur Expedia
Very nice hotel in the city center. Interesting history. Comfortable rooms.
Commentaires de Gestion de l’hôtel
23 août 2024 par Lisa, Gestion de l’hôtel
Dear Genevieve,Thank you for taking the time to review your visit to Hotel Die Port van Cleve. I am thrilled that you had a pleasant stay in your comfortable room and liked our location, right in the heart of Amsterdam and just off Dam Square. Many hotspots, like the Anne Frank House, cosy restaurants and the main shopping area are all close by. Furthermore, I am happy that you appreciated our interesting history and I hope you had time to visit our bar De Blauwe Parade, where Heineken started their first brewery. It was a great pleasure to be of service to you, and we all look forward to welcoming you again in the near future. Warm regards, Lisa, Guest Relations
par un voyageur
Très satisfait
Publié le 19 août 2024 sur HotelsSéjour parfait pour la gestion de notre tournage dans le centre ville. Excellent rapport qualité/prix pour Amsterdam.
Commentaires de Gestion de l’hôtel
20 août 2024 par Lisa, Gestion de l’hôtel
Dear Marie-Cécile,I am delighted to learn that your recent visit to Hotel Die Port van Cleve was as comfortable as you had hoped and that you think we offer excellent value for money. It is wonderful to know that our location, right in the heart of Amsterdam, was perfect for managing your filming in town. Thank you for taking the time to share your review on this platform and on behalf of our entire team, we look forward to welcoming you again in the near future, when your plans take you back to our area. If there is anything we can do to prepare for your next visit, please let us know.Warm regards, Lisa, Guest Relations
par un voyageur
Publié le 16 août 2024 sur Expedia
Logement conforme aux attentes avec des petits plus dans la chambre (thé, café, kit couture…). Seul point négatif la vue qui donnait sur un autre mur de l’hôtel mais le lieu était très calme.
Commentaires de Gestion de l’hôtel
19 août 2024 par Lisa, Gestion de l’hôtel
Dear Marine,I am delighted you chose to stay in Hotel Die Port van Cleve. And took the time out of your day to write this review. It is great to know that your quiet room met your expectation and that appreciated the amenities it offered. The drawback of an historic hotel in the centre of Amsterdam is that not all views have street view and that the neighbouring buildings can be close. Thank you for being our guest, and we all look forward to having the opportunity of welcoming you again in the near future. Please don't forget to tell your friends and family all about your positive experience at our hotel.Warm regards, Lisa, Guest Relations
par un voyageur
Très bon hôtel.
Publié le 15 août 2024 sur HotelsTrès bon hôtel, personnel à l’écoute, accueillant et sympathique. Chambre propre et bien ranger. Hotel bien situé. Je vous recommande cet établissement et remercie le personnel de d’hôtel.
Commentaires de Gestion de l’hôtel
16 août 2024 par Lisa, Gestion de l’hôtel
Dear Sami,Thank you for taking the time to review your visit to Hotel Die Port van Cleve and for sharing it on this platform. I am thrilled that you had a comfortable experience in one of our clean rooms, found our team to be welcoming and attentive and appreciated our central location, right behind the Royal Palace. Many hotspots, like the Anne Frank House, the mains shopping area and public transport can all be found nearby. I am grateful for your recommendation and, on behalf of our entire team, we hope it won't be long before you come to stay with us again. Warm regards, Lisa, Guest Relations
par un voyageur
Publié le 20 avr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
22 avr. 2024 par Lisa, Gestion de l’hôtel
Dear Noël,Thank you for your rating following your stay with us at Hotel Die Port van Cleve. It is great to learn that overall, you enjoyed your time with us, although we would always like to know what we did well and what we could have done better. I trust you liked our central location right behind the Royal Palace, and I hope you had time to enjoy a drink in our historic bar, De Blauwe Parade. I look forward to welcoming you again and hope you tell your friends and family about us, as it would be a pleasure to welcome them too. Warm regards, Lisa, Guest Relations
par un voyageur
Publié le 14 févr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
24 févr. 2024 par Lisa, Gestion de l’hôtel
Dear Anne,Thank you for awarding Hotel Die Port van Cleve with this perfect 10/10 rating! I am delighted that we were able to meet and exceed all your expectations. I trust you liked our location, in the heart of Amsterdam and close to many attractions like Dam Square and the world-famous canals, and I hope you had time to visit our historic bar, De Blauwe Parade, and try one of the typical Dutch snacks or tasty jenevers. Please do recommend us to your friends and family, and hopefully, it won't be too long before we can welcome you back. Warm regards, Lisa, Guest Relations
par un voyageur
Publié le 24 oct. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
25 oct. 2023 par Lisa, Gestion de l’hôtel
Dear Alexandre,Thank you for choosing Hotel Die Port van Cleve during your recent visit to Amsterdam. I am delighted to see that you awarded us with the perfect 10/10. This means you had a wonderful stay and that we were able to meet all of your expectations. It was a great pleasure to welcome you as our guest, and I look forward to seeing you again soon when your travel plans take you back to our area. Please do not forget to share your pleasant experience at our historic city centre hotel with your friends and family. Warm regards, Lisa, Guest Relations
par un voyageur
Publié le 31 juill. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
1 août 2023 par Lisa, Gestion de l’hôtel
Greetings from Amsterdam,Thank you for rating your visit to our hotel. We greatly appreciate the feedback from our guests, as it helps us continuously improve. Therefore, we would have liked more details about what we can do to make your stay more comfortable. I apologise for any inconvenience that may have been caused, please feel free to contact me to discuss your experience. Lisa, Guest Relations
par un voyageur
Publié le 12 juill. 2023 sur Expedia
Très bien situé et desservi par les transports. Calme pour une situation en plein centre.
Personnel très agréable. Points noirs : clim. non opérationnelle et pas de house keeping de notre chambre une journée.
Commentaires de Gestion de l’hôtel
13 juill. 2023 par Lisa, Gestion de l’hôtel
Dear Hamid,I am delighted you chose to stay us during your visit to Amsterdam. It is wonderful to hear that you enjoyed the quietness of the hotel, even though it is located in the heart of Amsterdam, near the main tourist attractions and public transport. However, I am sorry about the inconvenience you encountered due to the malfunction of the air conditioning. Our technical department took longer than expected to resolve the problem, but thankfully it is now back in full working order. I have discussed your comment regarding the cleaning of the room with our housekeeping team to ensure that this will not reoccur. Thank you for your feedback, and please do not hesitate to contact us if you would like to address any issues further. Warm regards,Lisa, Guest Relations
par un voyageur
Publié le 17 juin 2023 sur Expedia
Il faut voyager très léger petite valise seulement pour le prix les chambres sont minuscules, l’air climatisé est défaillante, j’ai réservé une chambre rénovée et nous avons fini dans une vieille chambre qui a tous les odeurs indésirables 😤 la gérante était supposé venir nous voir le lendemain et jamais elle est venu, je vous déconseille cette endroit
Commentaires de Gestion de l’hôtel
19 juin 2023 par Lisa, Gestion de l’hôtel
Dear Jimmy,Thank you very much for your review following your visit to our hotel. I am sorry to learn that you found your room to be on the small side. Please know that we offer different room sizes and a larger room might be more to your liking. I apologise the air-conditioning malfunctioned. Our maintenance department has done their utmost to resolve the issue as soon as possible, but it took longer than expected. My sincere apologies for the inconvenience you may have experienced, and if you like to discuss our stay further, please don’t hesitate to contact us. Warm regards,Lisa, Guest Relations
