Note fondée sur 1 002 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,1 Propreté de la chambre
4,3 Service et personnel
3,9 Confort de la chambre
4,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 31 juill. 2024 sur Hotels
Bonne chambre avec de grands lits.
Cependant les fenêtres ne s'ouvrent pas... heureusement qu'il y a la clim mais ce n'est pas très écologique...
Très très mal situé : à 25 min en bus de l'aéroport, mais peu accessible avec un autre moyen de locomotion. De plus, il est situé au milieu de rien... seul un McDo est à côté...
Commentaires de Gestion de l’hôtel
1 août 2024 par Rocío, Gestion de l’hôtel
Dear Maelle, Thank you for choosing us and for taking the time to leave your review. We're delighted to hear that you enjoyed your stay with us.We’d like to clarify that we are actually just 7 minutes away from the airport by bus. We're not sure why your journey took longer, but that’s definitely not the usual experience. If you decide to visit us again in the future, you’ll likely find the trip much quicker. You can always ask us for advice on which bus to take or the best route to save time—we’re happy to help. Rest assured, we are very close to the airport.We’re sorry to hear that our location wasn’t quite what you expected. While it's true that the immediate area is quiet, Hoofddorp center is just a short bus ride away, and the vibrant city of Amsterdam is only 30 minutes from us. Our location is all about offering convenience to travelers who need easy access to the airport!Kind regards, Rocío
par un voyageur
Bon sejour
Publié le 21 juill. 2024 sur HotelsJuste un petit désagrément si vous voulez votre chambre avant 15h00 vous devez payer un supplément de 10€ si non bon sejour
Commentaires de Gestion de l’hôtel
21 juill. 2024 par Oktay, Gestion de l’hôtel
hank you so much for your review, Jean Claude!We're thrilled to hear that you had a good stay with us! Your feedback is incredibly valuable, and we appreciate you taking the time to share your experience. We understand that the early check-in fee may have been an inconvenience, and we will certainly take this into account as we continuously strive to improve our services.We hope to welcome you back soon for an even more enjoyable stay. Merci encore et à bientôt! OktayMaxHotel Amsterdam Airport Schiphol
par un voyageur
Parfait
Publié le 22 juin 2024 sur HotelsTrès bon accueil de la part du personnel très souriant.
Chambre petite mais confortable.
Il manquerait juste des rangements pour les vêtements.
Douche impeccable.
Commentaires de Gestion de l’hôtel
22 juin 2024 par Rocío, Gestion de l’hôtel
Dear Sara, Thank you so much for your kind review and for choosing to stay with us. It was an enormous pleasure to have you as our guest!Our team is made up of people who genuinely enjoy their work, and we're thrilled that you noticed their constant dedication. We’re also delighted to hear that you enjoyed our facilities, especially the fantastic shower!Thank you once again for your kind words. We hope to have the luck of welcoming you back in the future to continue creating wonderful moments together.Warm regards,Rocío
par un voyageur
Publié le 15 juin 2024 sur Expedia
Commentaires de Gestion de l’hôtel
5 juill. 2024 par Oktay, Gestion de l’hôtel
Dear Hadjar,Thank you for your amazing 5-star review! We're delighted to hear that you had such a great experience with us.We look forward to welcoming you back for another wonderful stay soon!Warm regards,OktayMaxHotel Amsterdam Airport Schiphol
par un voyageur
Publié le 10 juin 2024 sur Hotels
Commentaires de Gestion de l’hôtel
12 juin 2024 par Rocio. , Gestion de l’hôtel
Dear Patrick, Thank you for your perfect 10/10 rating! We're delighted to know you had a great experience with us. We look forward to welcoming you back in the future. We'll be here with open arms, ready to create more wonderful moments together.Warm regards,Rocio.
par un voyageur
Publié le 9 juin 2024 sur Hotels
Commentaires de Gestion de l’hôtel
11 juin 2024 par Rocio. , Gestion de l’hôtel
Dear Melina, Thank you so much for taking the time to leave us such a positive review. We're thrilled to hear that your experience with us was excellent. Your satisfaction is our greatest reward, and we're delighted that everything met your expectations.We strive every day to offer the best service and quality products, and feedback like yours motivates us to keep improving. We hope you come back to visit us in the future; we'll be waiting for you with open arms, ready to create new and wonderful moments together.We look forward to seeing you again soon!Best regards,Rocío.
par un voyageur
Correct
Publié le 22 mai 2024 sur HotelsHôtel propre, simple, mais salle de bains mal placée au milieu de la chambre avec porte qui n'idole aucun bruit et quasi transparente (pas pratique pour un séjour à plusieurs). Prix élevé, localisation proche aéroport donc prévoir le coût de la navette (pas compatible avec les billets de transports en commun d'amsterdam).
Commentaires de Gestion de l’hôtel
22 mai 2024 par Rocio, Gestion de l’hôtel
Dear Romain, We completely understand your dissatisfaction and want to express our gratitude for taking the time to share your feedback with us. We highly value our guests' input as it helps us identify areas where we can improve and offer a better experience in the future.We want to explain that we always strive to keep our prices as low as possible. However, prices can vary depending on demand and the time of year. Sometimes, this can result in rooms being more expensive than usual.Regarding transportation, we would like to inform you that if you purchase one or three-day transport cards, they do cover our area. This can be a convenient option for those who wish to explore Amsterdam using public transport.We hope you will consider giving us another opportunity in the future and that we can provide you with a more satisfactory experience on your next visit. We promise you smiles and unforgettable moments! Best regards, Rocio
par un voyageur
Ideal et bien situé
Publié le 13 mai 2024 sur HotelsHôtel bien situé. Parking gratuit.
Micro onde dans hall hotel
Machije a café et distributeur
Personnel accueillant
Commentaires de Gestion de l’hôtel
14 mai 2024 par Rocío. , Gestion de l’hôtel
Alban, Thank you! For choosing us and for taking the time to tell the world your thoughts about our hotel! It is so good to hear that you appreciated our location! It is ideally situated for those looking for proximity to the airport and excellent connectivity to various areas!It's great to know that the amenities added to your comfort during your stay! Your happiness is our greatest reward! We strive to make every stay special and would love to be your preferred destination once again. We promise you more smiles and more unforgettable moments! We can't wait to welcome you back!Best regards, Rocío
par un voyageur
Publié le 12 mai 2024 sur Expedia
Commentaires de Gestion de l’hôtel
14 mai 2024 par Rocío. , Gestion de l’hôtel
Dear Fernanda,Thanks for choosing to stay with us and for your 5-star review!We're looking forward to the chance of welcoming you back in the future!Best regards,Rocío
par un voyageur
Publié le 3 mai 2024 sur Expedia
We love it
Commentaires de Gestion de l’hôtel
3 mai 2024 par Oktay, Gestion de l’hôtel
Thank you so much for your excellent review, Ying Ying! We're thrilled to hear that you loved your experience with us. We aim to provide the best service and stay for all our guests, and it's wonderful to know we've succeeded with you. We look forward to welcoming you back soon!Kind wishes,
