Note fondée sur 60 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,6 Propreté de la chambre
4,0 Service et personnel
4,2 Confort de la chambre
4,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 8 août 2024 sur Hotels
par un voyageur
Très bien
Publié le 24 mai 2023 sur HotelsNous avons apprécié l’endroit. Le bateau navette vers la gare centrale et le centre d Amsterdam est à 15 minutes à pied. La communication avec le staff se fait par message ou appel téléphonique. Le staff a été très réactif à nos questions
Commentaires de Gestion de l’hôtel
3 nov. 2023 par Niki- Guest Service , Gestion de l’hôtel
Hello Sabine,Thank you for choosing Amsterdam North by YAYS!We are happy our Guest Service team was able to respond efficiently to your questions. We hope to see you in Amsterdam again soon!Kind regards,
par un voyageur
Publié le 19 sept. 2019 sur Hotels
par un voyageur
Publié le 4 juin 2019 sur Hotels
par un voyageur
Très bien
Publié le 2 janv. 2019 sur HotelsL'appartement se trouve à 10min à peine du centre ville en taxi. Nous avions booké 2 appartement entre amis, nous étions au dernier étage, sur le même palier. Les appartements sont très confortables et propre. Je recommande vivement !
par un voyageur
Publié le 30 juin 2024 sur Expedia
Initial access to property was difficult. Instructions were not timely and when received did not include how to access the external door to reach the safe where the physical key was located, so had to use international plan to call the property contact. Location of property was good. Bus to free ferry to and from Amsterdam Centraal ran every 30 mins. The ferry was every 4 mins and took very little time to cross. Apartment had a separate toilet without sink which was a little strange (sink was in another bathroom with the shower) so although it technically had two bathrooms there were some usability challenges. Signage on door in our apartment needed updating (wifi access info was invalid). One plus was the washer/dryer combo machine but we had some issues with the drying feature and there was no manual to troubleshoot whether it was user or machine error. Place was very clean and beds were comfy. TV had good choices including Netflix. Kitchen facilities a definite plus. We were able to make our own breakfast. Overall, apartment itself was very comfortable and family rates it very highly despite the issues noted. Would stay again and recommend to others.
Commentaires de Gestion de l’hôtel
1 juill. 2024 par Numa Guest Experience Team , Gestion de l’hôtel
Dear Allison,We want to thank you for your kind words! We are thrilled to hear that you enjoyed your stay and had a good time at Numa. We look forward to welcoming you back for many more such seamless and soulful experiences in the futureBest regards,
par un voyageur
Publié le 18 mai 2024 sur Expedia
Nice property. Trying to find the exact local was a little challenging but not a big deal. I definitely recommend this property if you are traveling with kids
Commentaires de Gestion de l’hôtel
24 mai 2024 par numa Guest Experience Team , Gestion de l’hôtel
Dear Amaury,We want to thank you for your feedback! It's always a pleasure to know that people enjoyed their time with us. We want to wish you all the best in the future and look forward to seeing you again soon!Best regards,
par un voyageur
Publié le 6 mai 2024 sur Expedia
The apartment is fully equipped with the things we needed. It’s a great place to stay if you’re here for a long time. The closest grocery store would be the one close to the ferry which is a 20 minute walk from here.
Commentaires de Gestion de l’hôtel
24 mai 2024 par numa Guest Experience Team , Gestion de l’hôtel
Dear Kathy,We are thrilled to hear that you had a great experience with us. Your kind words are greatly appreciated and we look forward to seeing you again soon!Best regards,
par un voyageur
Publié le 25 févr. 2024 sur Expedia
We loved our stay at YAYS, the apartment was beautiful and very clean. Four of us stayed and it fitted us all well. Great amenities and tea/coffee provided. The beautiful balcony was a bonus! I slept on the sofa bed and it was very comfortable. Thank you so much for our stay 😊
Commentaires de Gestion de l’hôtel
13 mars 2024 par Niki-Guest Service, Gestion de l’hôtel
Hello Fiona, Thank you for taking the time to share your experience with us. We are delighted to read that you enjoyed the comforts of your apartment. Our Guest Service Team is driven to provide a high level of service for our guests, and we are glad we managed to achieve that during your stay. We hope you enjoyed Amsterdam and we look forward to welcoming back in the future. Best regards,
par un voyageur
Not possible to enter
Publié le 8 févr. 2024 sur HotelsI could not check in online - tried to call - no andwer. Sent an e-mail. Reply was that i should go to a hotel in the other end of Amsterdam - 35 Euro one way by Uber, to check in.
We tried 5 people including our IT manager to check in via the link - but not possible at all. Result - paid but cpuld not enter the place…….
Commentaires de Gestion de l’hôtel
16 mars 2024 par Joana - Guest Services, Gestion de l’hôtel
Hello Claus,Thank you for taking the time to share your experience with us. We are sorry about the challenges you experienced with the check-in. As we are a non-concierge location and do not have a reception on site, we require that all our guests over 16 years old fill out an online check-in form before arrival. In the rare occasions they are not able to do this, we also offer the option to do the check-in process in-person, at our closeby sister location with staff on site. We always strive to provide you with the best experience and support, so we are glad that we did manage to get in contact with you and your team to try to assist with the check-in via telephone. Unfortunately, these are the only two options available to do the mandatory check-in process. We do apologize for any inconvenience this may have caused.Kind regards,Joana - Guest Services
